they let us make an appointment to see a car that was already sold before we got here…read more never disclosed that it was sold until we got here. drove AN HOUR for a car that was supposed to be here then the person who was supposed to show us the car hid from us. sent us a message an hour before we left to go telling us who to ask for. pathetic establishment and terrible customer service.

Took my car in it took them a week to fix it for a bolt. They are ok besides that they are slow.read more

Bought a 2015 Kia of them. Great car but they sold my trade in before the deal was even finalized…read more Long story short I wanted to give cash in place of my trade but they sold my trade before the final deal was done and told me it wasn't their problem. Kind of a shady practice in my opinion. Deal with them carefully.

From the owner: Hugh White Honda Athens is a premier Honda dealership in southeastern Ohio. We serve all your new…read moreand used car needs, and our master service technicians are here to provide expert maintenance for any brand. If you're looking to finance your vehicle purchase, our experienced finance team can help – even if you have excellent credit or have had a few bumps in the road. Visit us soon at Hugh White Athens, 250 Columbus Road, Athens, Ohio!

Very over priced and wanting over 10k and cars have 200,000 miles on them lol when the old man ran…read moreit was a great place not now reminding of a cheap buy here pay here junk lot......

We found a vehicle of interest in the Mark Searles Auto Center inventory & contacted them about it…read morevia email. Brian Searles went out of his way to send additional photos & comments about condition of the car. We haven't made a decision yet but have no reservations about the quality & responsiveness of this dealer. We've done a lot of car searching over the last two months, and this appears to be a great place to shop.

Cody Is absolutely amazing! He goes above and beyond to make sure you're happy and you get what you…read morewant! Amazing customer service he's just all around wonderful highly recommend you go see him! Pete does whatever it takes to get you approved in a timely manner! By far the best in town if you want to feel like your more than just a car sale i HIGHLY recommend going and seeing Cody & Pete at Athens Ford Location Where they make the impossible possible

I bought a used 2017 Ford Focus from Don Wood Ford in Athens OH on 07-28-25. They convinced me to…read moretake the extended warranty insurance since the car was an older model. Now in November, just 4 months later, I'm having transmission problems and the part needed is not covered by the warranty insurance they sold me. I've talked with my salesman Cody, and I've also talked with Pete and Zach Delaney, and they promised to check on our extended warranty and call me back, but they NEVER do. And now I keep leaving messages and no one is returning my calls. When I finally got in touch with Zach, he told us there was nothing he could do. So I would advise anyone looking for a used car to NOT buy from Don Wood since their cars are obviously pieces of junk and they don't have any kind of customer service at all. Also definitely don't buy their extended warranty. It's a scam and not worth the paper it's printed on.

Drove down from Logan to try and buy a car. Wanted to make a cash sale with no trade in and was…read moretold they would even come down a dime on the vehicle we were interested in. Look up the same vehicle on Kelley Blue Book and they are $1,300 over the high book retail number for this used car. Lady tried to tell us they paid the middle number of the retail value and it was worth thousands more than their selling price. Love it when people try to convince the buyer that they are not making any money on a sale. Must be free to have those kinds of facilities if that was the case.

Lot's of hidden fee, they really scam the college kids. paid $905 for front brakes and rotors. DO…read moreNOT GO THERE!

I had a great experience working with Chris Ford at Don Wood Hyundai. Chris went above and beyond…read morethroughout the process and, most importantly, he was the most honest car salesman I have ever had the privilege of working with. During the process, Chris actually saved me from buying a vehicle that had a mechanical issue. He didn't have to point it out, and I suspect many people in his position might not have said anything, but Chris did because of his integrity. That level of honesty is rare and deserves to be recognized. Once the issue was identified, Chris worked tirelessly to try to locate another vehicle for me. Unfortunately, due to some personal circumstances on my end, I wasn't able to complete the purchase. That said, the experience left a lasting impression. When I'm in the market for a vehicle again, Chris will absolutely be the person I reach out to. If you're looking for someone who is knowledgeable, hardworking, and genuinely honest, Chris Ford is the salesman you want to work with. He truly deserves your business.

I purchased a new Kona in 2022. This dealership definitely has serious issues with Customer…read moreService. Especially with SERVICE dept. I am still having trouble with them (3yrs). I am a woman so that may be part of the problem. The process to call them is impossible. They will NOT return my emails or voicemails. They set up an appt. for me three times and when I get there (30 mi. away) I hear, "we don't have you scheduled" and they made the appt. I despise Don Wood. I will NEVER deal with them again. I am ready to trade my car in, because of the crappy/no customer service at Don Wood. I dealt with the one in Athens. I also went to Don Wood in Logan for warranty problems. They said take it back to the place I bought it!! THEY DO NOT CARE ABOUT THE CUSTOMER AFTER YOU BY THE CAR.

DO NOT TAKE YOUR CAR HERE FOR BODY WORK…read more This place is filled with the biggest bunch of crooks and morons I've ever encountered in my life, and having grown up around cars, that's saying a lot. I took my car into them to see if they could fix it after an accident. After giving me an estimate of $1800 ($300 more than they originally quoted me), it took them SEVEN WEEKS to even open my car up. They never once called me to let me know what was going on, and whenever I called them, they gave me the excuse that they'd "lost my phone number." When they finally did open up my car (after I had called them flipping out) on THE DAY I WAS SUPPOSED TO BE LEAVING FOR MY BREAK, they told me that they had just "discovered" that my transmission was done for, but that "luckily" they had a Chevrolet with 160k on it that they'd sell me for $3000, "a really great price...." AND they suggested they weren't going to give me back the $500 I had given them for the repairs (until I told them I'd be taking them to court.) These guys are either patently dishonest, or so shockingly stupid, it surprises me they know how to tie their own shoes and wipe when using the bathroom. Possibly both. Either way, don't bother. Crooks and morons.

From the owner: Larry Schey Automotive is a full service independent auto dealership featuring late model cars,…read moretrucks and SUVs. We are GM Specialists and repair Chevrolet, Pontiac, Buick, GMC, Cadillac, Saturn and Hummer vehicles. We offer AAA Approved Auto Repair, GM factory trained technician and GM diagnostic equipment. We have a AAA Approved Body Shop with I-Car Gold Class trained technicians and a state of the art computerized paint mixing system for exact color matching.