I live near Seattle and have been looking fo a Jeep Wrangler TJ when I spotted a promising one near Houston. Not wanting to make the trip down to Texas, I came across Autoexam.com and made contact with them. The next day they did the inspection and found multiple high-dollar repairs that the Jeep would require. Because of Jose's thourough inspection I walked away from the Jeep and saved myself significant expense and aggravation. The inspection fee was the best money I have spent in a very long time. I highly recommend autoexam.com for their pre-purchase inspections. Thanks again, Jose! read more

Auto Exam and Jose saved me from buying two vehicles that were lemons. Both cars appeared in god shape, however, Jose, found severe problems. He saved us literally thousands with his thorough inspection. He was very informative, knowledgeable and most important very communicative which made the whole process easier. I highly recommend Auto Exam for any used car purchase via private party or dealership . read more

Got a PPI today and it was a wonderful experience! I was able to talk to the mechanic (Joe) directly and ask questions and he showed me different issues with the vehicle. He took pictures of the undercarriage to show me corrosion and walked me through some of the things to ask the dealership to do following inspection. Issues with battery, corrosion, alignment, and brakes overlooked by the dealership's inspection team were revealed to me at Auto Exam. I asked him about the worst cars he's seen and he said one wasn't even drivable! Luckily the one I brought in isn't completely toast, but now I can get repairs prior to purchase. Don't be a sucker; Take your car to Joe & co!!! read more

Money WELL spent!! I was considering a purchase from a Houston dealership but I live several states away. There was no way I would buy without a pre-purchase inspection. The tech (Jose) did a very thorough and informative evaluation. He exceeded my expectations. He also personally called me to share and explain pertinent details regarding the problems with the vehicle. This inspection saved me a lot of money and aggravation. The only problem I have with them is that they do not serve my area, Mobile, AL. read more

An associate by the name of Jacob H., hung up the phone when I called to ask a question. I know it wasn't a dropped call. He really needs to be careful moving forward with his rudeness. I didn't appreciate it at all. Horrible customer service. read more

Our technician Jose Gonzalez was extremely helpful. He spent lots of time with us during the inspection and with a follow up phone call explaining his findings with great detail. Without his help we would have bought a car with some major problems costing us about $3000. It's nice to know there are still people that take pride in their work. We are very grateful and highly recommend using Auto Exam before buying a car. read more

Ordered a pre-sale car inspection and mechanic Sey was highly supportive called after inspection, and returned call with question. Report was clear and comprehensive, lifted up car with jack for underside and tested all functions. Many High resolution photos - highly recommend. Will update after car received to confirm inspection. read more

Scott is a stud. No, seriously. I was looking at a car at Texas Auto Online (see review, boo), and I decided to bring it over there for an inspection. He found out that the car had been in an accident (clean CarFax and AutoCheck) and that it had a "severe oil leak." I DEFINITELY recommend bringing the car that you are looking to buy there to be checked out. A buddy of mine in the automotive industry told me that only 20% of car accidents are actually reported to CarFax and AutoCheck. The rest somehow scoot by. Crazy! read more

These guys are rock stars! I was purchasing a used BMW and although it looked and sounded in immaculate condition I wanted peace of mind with this purchase because BMW repairs aint cheap. The guy(Scott) came out to the dealership and did a fantastic job inspecting the vehicle. All was well except for a tiny leak that sales people failed to mention. I was able to use it as a negotiation chip (after negotiations were done)and the delearship repaired it for $500 more on sales(it would have cost me upwards of $1500 on my own) Thanks Auto Exam. Dont go the cheap route just because the engine sounds good and the car is shiny. Get peace of mind and use Autoexam Its's worth it.... read more

Great service! Professional, and quick. Will use Auto Exam for all future used car purchase.

So, I heard it was a good idea to bring a vehicle here for an inspection prior to buying it. They do an inspection and tell me that the car needs a new starter. And they tell me that if I really want a good deal on a vehicle I should go to Durrett Motors on Shaver and they give me one of this other dealers cards on my with my inspectors name on it. Now, as they say, I was born at night, but not last night. I then return to the original dealer and show them the report, and surprise, the starter had been replaced 1 week ago and was still under warranty. This inspector couldn't tell the difference between a new starter and an old broken starter? And tried to get me to dump my first dealer and then use their 'recommended' dealer? I smell a rat. Can you say 'kickback'? I don't think so Autoscam. read more

Erik with auto exam was awesome, I got star-stuck with the aesthetics of a truck. Good thing I got the truck inspected or I would have been financially committed to a dressed up piece of junk. I was told by the salesman it was a clean vehicle yeah, sure guess clean doesn't mean clean running. The 3 month warranty would not have covered unseen corrosion. Sure I spent the $169 that was less than 2% of the total amount I would have been responsible to pay. Depending on the down payment ? 10.0% don't know about you I work too hard to be throwing my money away. I also got some good advice from Erik, next time I'm going to look a lot closer and do more research. The inspection is a no- brainer for me. read more

Very pleased with the service I received. They were able to work me in with just a few hours notice. The examination was thorough and the technician spent a lot of time with me reviewing the findings. Very professional service and experience with an easy to use report. read more

Auto Exam was very helpful in my used car buying process. They saved me from buying a used car from AutoNation Ford that showed signs of significant engine work (which didn't show up in the CarFax). The dealership tried to convince me that I didn't need an independent inspection since the car was CPO and had low mileage. I was glad I got an inspection! The guys at AutoExam were friendly and very knowledgeable. I priced out a couple of different inspection shops, and Auto Exam seems to be reasonably priced. read more

If you are looking to save yourself time and money, get an Auto Exam pre-purchase inspection. Great, friendly customer service. My car was inspected only to find frame damage that hadn't been reported by the car dealership OR CarFax. The car was not worth the asking price the dealership was going to charge me... When I found a new (damage free) vehicle Auto Exam inspected it and checked out great! I bought a warranty through Vision Warranty (their sister company) and it ended up saving me over $2,000 on repairs! I'm thankful I had my warranty. Thanks Auto Exam! read more

My husband and I found a car for sale in Houston and contacted Auto Exam before making the drive from Austin to check out the car. I called Auto Exam after hours and Scott Matejka returned my call first thing the following morning. Unfortunately, they were not going to be open on the Saturday that we were going to drive to look at the car, but Scott asked that I send over the link to the car. He called me back immediately and noted several red flags regarding the car and dealership. He then proceeded to send me various links of other cars for sale that were similar to the one we found. We ended up buying from an Austin dealership, but in the end, I cannot thank Scott enough for saving us a tank or two in gas, let along possible disappointment. with the car. Scott went above and beyond for us, even though he knew we would more than likely not become his potential customers. I highly recommend giving Scott and Auto Exam a try; we're so grateful we called. Kelley D. read more

This inspection saved me a ton of money! I was looking to buy a car at a Houston dealership. However, since I live 1200 miles away, seeing the car in person was not an option. I called, and talked to Scott who was very helpful in walking me through the process. I booked an inspection appointment for the next day. Joe performed the inspection and it sent up all kinds of red flags about this vehicle that I could have never gotten from the sales rep. I walked away from the deal and saved almost $20,000. Many, many THANKS to Joe and Scott. read more

We bought a used car with a three-day return period, so decided to use AUTO EXAM. Although there a few companies offering this service, this particular one was recommended by our credit union (in fact the loan officer related that she used Auto Exam on her personal used car purchase) and they have been in business for over 20 years...impressive. Although we were coming from Spring and they are located on the Gulf Freeway, we are pleased that we used this particular company. I called beforehand and was able to book an appointment for a couple of hours out...really fast. Upon arrival, we were seen as scheduled, in fact, a few minutes early. The inspection lasted over an hour and the inspector/technician, "Scott", was extremely thorough, knowledgable, and competent. He spent quite a bit of time afterwards showing us the problematic areas and providing 8 X 10 pictures. The car-fax related that the vehicle hadn't been in any wreck, but he showed us repainting on the front end and entire side. He found the repainting by measuring in mm via a gauge the thickness of various body components, impressive. He also discovered numerous other deficiencies and above all, water in the trunk under the mats. In summation, we kept the car, but we're pleased to find out it wasn't a flooded vehicle, didn't have major engine problems, nor was there covered up damage we couldn't live with. Thanks to Scott and Auto-Exam! read more

Recommend initial car inspection by Auto Exam. Easy and affordable process. Do NOT buy the Vision Warranty. It's not worth it in the long run, particularly when you are attempting to renew it. read more

Had a PPI done by this company and Never Again! I should have listened to the other negative Yelp reviews but they were for extended warranties. Well, here is one for their PPI department. My PPI inspector's name was John and boy did he drop the ball. I'm listing the stuff that he failed to uncover. I gave specific instructions regarding the areas of extra attention. HE FAILED ON ALL FRONTS. Failed to disclose or uncover: S-EDC not operating. This is the electronic damping control $$$$$$ to fix. 14 nice sized dings on the car. Cupholder broken Fan Clutch broken Alarm Buttons on both keys not working Brakes in need of attention. Suspension control arms shot Glove box broken I had a personal conversation with John and he said that the car drove like it just came off the showroom floor. He said that the only ding on the car was on the rear driver's side door. John failed miserably. I'm calling Amex to dispute the charges and hope that this review will help any future customers of Auto Exam to watch out. I would not pay these guys to exam a can of tuna. After realizing what I have to deal with, I called Auto Exam and spoke with Scott, who basically said we offered our service and will not refund you. Scott said we've been in business 20 years and my negative review won's hurt the company. Ok, have it your way Scott. I wish anyone who reads this lets AutoExam know that Yelp does matter and will harm their business. Their PPI is worthless. i'll be posting up a copy of my PPI in a few days as son as I get some time. Stay tuned read more

I had a bad experience with their Service Contract "Money back guarantee". I will never use them again. read more

Excellent service on a PPI and very clear communication. While I live in Austin, I found the specific truck that I was looking for in Houston. I needed a thorough inspection done by someone who would really inspect it. Auto Exam gave me very complete information, supplemented with a couple of phone conversations. I would use them again. read more

Before purchasing our Tahoe last year we had AUTO EXAM inspect the vehicle. They did an excellent and thorough inspection and provided a list of information. Because of this inspection we felt very comfortable investing in this vehicle. I compare it to hiring someone to inspect a potential home before you make the investment! We now are selling a different vehicle and had Scott go through again and do a thorough inspection. He provided a detailed list of items pertaining to the car, a car fax document and pictures of the different parts of the car. I would definitely recommend AUTO EXAM to family members and friends. If you want to feel a comfort level before purchasing a car, you need to spend a little money for "peace of mind". We would definitely use them again! read more

The folks at Auto Exam are awesome. This is the 3rd time I've used them for the second used car I've purchased. In every case, they turned up something that we didn't know about. In two cases, it assisted in negotiations and in one case, the car had been so damaged in an accident (undisclosed by Car Fax) that we walked away (actually ran away) from the vehicle. The folks at Auto Exam are great to deal with, friendly, efficient and very thorough. I can't recommend them enough for your used car buying needs. They kept me from buying a damaged car for my daughter and may have kept her safe. I am a customer for life! read more

This place sucks I would not recommend bringing a vehicle over here!!!! I brought my vehicle to get it inspected and they had it for 2 days and have not told me anything about it also they charge me 40 per day for storage.. Then when I bought this vehicle because autos and told me that it was a good vehicle!!! Well it wasn't it turned out to have a few oil leaks and a few other problems a few weeks later read more

THIS PLACE IS A SCAM!!! These guys are LIARS and CROOKS!! They did an exam on a car I was selling (a 2002 Beetle with 78,000 miles), and they told me "everything is fine" and then told the prospective buyer that my car wouldn't last another 2,000 miles and that there were all kinds of things wrong with it. So of course, the buyer's credit union denied the loan. Then I took my car to CARMAX, and they inspected it and made me a GREAT offer, and they said the ONLY thing wrong was that the upholstery was stained, which I already knew (what can you expect from a 10-year-old car with fabric seats?). I don't know what kind of game Auto Exam is playing, but they are LOSERS!!! read more

The mechanic opened my eyes to many problems with a Ford Ranger pickup truck before I bought it. Thanks to him, the $120 that I spent saved me over $6,000. The truck was beautiful on the outside, but the engine was leaking oil, the power steering was leaking, and there was something wrong with the air bag. THANK YOU AUTO EXAM! I will most definitely go to you again. read more

Great service,communication, and technicians on the car inspection and best price on warranty!

I had a great experience with Scott at Auto Exam. He was thorough and uncovered many hidden little items that a buyer typically wouldn't know to look for including inconsistencies in Carfax etc... I would certainly use Auto Exam in the future if and when purchasing a vehicle in the Houston area. Much appreciated Scott. read more

This is the second time used them. The first time I felt like based on their inspection I was comfortable buying the vehicle with 36k miles on it and it ran fine for 186k miles. This time I took a lower mileage vehicle to them that I knew had been in a small accident and even showed them the pictures and depended on their expertise to advise me on the condition if the car. I was told that all it need was an alignment. So the dealer agreed to get it aligned. However I was not told that there were after market parts on the vehicle, the protective undercoating were missing bolts, the hood was not aligned properly, molding on damaged side is loose. I purchased the vehicle based on their recommendation and expected a more thorough inspection based on the info I had on the car. Now I am stuck with a vehicle that needs work that I can not afford. Had they would have brought these issues to my attention I could have asked the dealer to make them right or not purchase the vehicle. When I contacted Scott he put it off on me saying I knew more about the car than they did, and that is exactly why I brought it to them with the info I had! I am not a mechanic or a paint and body specialist. I expected more from them and seems to be all they care about is their $$. Thanks for nothing! Will never take another vehicle to them again! read more

Terrible customer service. I was denied service as I reached at 4.10 for a 4.00 clock appointment. Mechanic at the counter told me that it takes him around 45 minutes to do the inspection and he won't be able to do it as they close at 5.00. When I complained to the owner he just offered apologies but did not do anything to fix the issue and said they wont be able to inspect the car which I was planning to buy that day. It seems they are not really interested in your business and so care less about customer satisfaction. read more

I purchased a extended warranty for my SUV through my credit union who recommended this company. I was told on covered parts that needed replacing a rental would be available if service center had to keep the SUV. I have just used the policy and the dealership has to keep my SUV for a couple of days and now I'm being told that I have to rent a car myself then turn in paperwork to be reimbursed which may take a week or two to get. I'm very unhappy because if I would have know this I would have purchased a warranty through a dealership. I have a ford f-150 and purchased an extended warranty through ford and I needed some work done they provided a rental right on the spot. I was told one thing and when I tried to use this warranty something else happened. Please be aware before you by.. read more

Bought a rv from ppl and called these folks while we were there finalizing our paperwork. They were great set appointment for next day and were extremely thorough and a absolute pleasure to deal with!! They are all about the customer!! Would highly recommended!!!! read more

I paid for close to a $2,000 policy and they initially covered my first claim. I thought it was a great service until I had a second claim for my vehicle warrantee. The customer service employees were rude and disrespectul to me when I tried to contact them regarding the denial of the claim. I still have to deal with them until my warrantee expires in about 2.8 years. I hope my vehicle does not malfunction as to avoid their awful service. They have received 11 negative comments from the Houston BBB. I was the 12th. This is very telling. read more

They inspected a vehicle I was going to purchase if it passed. Report said tires were 2011-2012. After the left rear sidewall blew out completely on the way home I called them and told the Firestone said the tires were made in June 2010. So my report had false information that caused me to have a near miss accident. When I called them to tell them that their report was false they said they would not reimburse me for any part of the inspection. A false report caused me to pay a lot of money for new tires, towing, etc. Not a good way to do business. read more