My family has bought multiple cars from McGee over the last 30 years. We stopped buying from them…read morebecause they change from a reputable dealer ship to one that played finance games, adding addition unnecessary costs, changing vehicle they have already agreed on for pricing.... Even adding charges when financing.... Every game you are warned to avoid when your do your research!!! You would think with having AI and ChatGPT the dealership would realize the consumers are more educated than ever. Sorry to say nothing has changed!! We will continue to buy somewhere else!

I recently purchased a car from McGee ( my 2nd purchase from them) only one key was available at…read morethe time of the purchase. I stated I would like another key. The salesman stated he would look for the second key. After numerous calls and e-mails they are now telling me no key is available and I will have to pay for a second key. I made the mistake of not getting this in writing. I shouldn't have taken the car off the lot without the second key. So, after too many calls and emails I am still without the key. No response from GM etc They did give me the name someone who can make a key for a charge. I was mislead and taken advantage of. Was this because I am a woman? Get what you want before you take the car off the property Never again will I shop here I share my story with everyone

I brought my vehicle to Planet Subaru for a warranty repair, and after being told by Copeland…read moreSubaru in Hyannis that I had to replace my radio (head unit) with an after market brand at my cost. After learning on my own that this part was on an extended warranty as the result of a class action law suit, I brought the car into Planet. They confirmed the problem and the warranty. The parts was ordered and received in a few days. I scheduled an appointment and the repair was done in a few hours; they even gave me a loaner car at no cost. Everybody I dealt with was pleasant and professional. It was a great experience, especially knowing that this repair only cost me time. If something goes wrong with anything you own, Google the issue, it may be covered by the manufacturer.

Recently purchased 2020 wrx sti through Barrett who was helpful and kept the sale straightforward…read moreand simple. Richard in the business department was friendly and was nice and clear through every step as I was financing with them which they did beat my rate. The reason this is a 3 star and almost a 2 honestly not to be dramatic, This car was marked down as sold by me with a down payment on a Saturday and I came back with my trade in the following Thursday to complete the transaction and actually had to sit and wait to give more time for them to detail and then apply the ceramic coating to the car after finalizing paperwork. Just for the car to come out looking no different almost like they sprayed the pressure washer once over before pulling it out. Interior was never given a once over and actually had a lighter on the seats from a technician which isnt a great look. Honestly not the biggest deal except for one thing that drives me up the wall. This car has NEON YELLOW calipers not only did they not even try to clean them I got the car with them completely black lol. Barrett sales was great aswell as Richard nothing really falls on them but whoever is back there servicing or specifically cleaning detailing a car getting sold needs to figure it out or go. Just make sure they clean your car to your expectations maybe you wont care as much as me.

I just came in for a transmission issue and Atallah was incredible. It was supposed to take a week…read moreto get the piece, but he went over the weekend to Rhode Island to pick it up and have it installed three days earlier than expected. Highly recommend Hanover Auto!

Saved my car beautiful service. Quick thank you 80 for saving my car 2023 BMW thank you for…read morereplacing my water pump over the weekend. You are so kind you save me a lot of money thank you. I will be back.

There is a reason why the same cars have been on the lot for long periods of time... typical car…read moresalesman. go to the dealer next door and at least you will be treated with some decency !

I've bought a couple of cars from Bob and Sam. On the first car, I was concerned about comfort on…read morelong rides. They said take it for the weekend. I did. It was superb. I asked for one thing to be fixed. They did, and I bought it. I had a couple of minor problems much later with it and they took care of the problems even though it was off any warranty. Another car, they found for me. It was a beautiful car. A couple of years later the power window broke. I came by and Bob said, you pay for the part ($75), and I'll have my guy install it. I once asked the Western Auto guy across the street about them. He said - those guys are the best dealers on Route 53. I agree. I have sent many friends there and all have been satisfied. My auto mechanic was the one who sent me there. There is one problem. Once you deal with these guys, you will expect all used car dealers to be like them. Ahh, not so!

I purchased my E3504M Mercedes Benz Wagon in August of 2021 from Mercedes Hanover Mass. I continue…read moreto complete maintenance on my vehicle through the Mercedes Hanover Service Department. The Sales, Service and Parts employees are knowledgeable and answer all questions I have had. This dealership employees outstanding sales, parts and support staff available. I would highly recommend this dealership in new and used vehicles. Sincerely, Kathy O'Keefe 210 Pleasant Street Weymouth MA 02190

I got a flat tire on I495 and was towed to Mercedes of Hanover. they couldn't have been more…read moreaccommodating! Christina and her crew put a new tire on in less than an hour. I highly recommend their services and dealership.

Huge shout out to Michael Beamer, David Quiroz and Petros Lalakidis of Ocean Honda of Hanover for…read morethe unbelievable deal and service they provided to myself and my daughter. Herb Chambers Honda lured me in only to be so disappointed and it was Beamer to the rescue....new cars for both of us and a payment 116$ cheaper than the "other dealer". Thank you so much for the ease of the transaction and quality of service, totally worth the ride.

It is unlikely that we will continue bringing our business to Ocean Honda…read more Regarding the service of our 2019 Honda Odyssey. Which was bought in 2021. We bring the car in regularly for maintenance initially at your Brockton location and over the past year or more to your Hanover location. On every visit we are told that a multi-point inspection was completed and that the car is running great, no issues. For almost a year now we have raised concern about the Emissions warning light. This began anytime we would the driver side passenger door. We were told that the problem was resolved. It continued. We were concerned about a rattling sound from the engine. We were ignored by your techs until we were brought in for a recall. My wife had asked how much time was left on our CarDoc coverage, she was told until September 2026. She reiterated the problem with the rattling and the Emissions light. After the recall visit, my wife paid a part charge and was told everything was fine. The car stalled as she was leaving your parking lot. She returned it to the service department and without explanation it was fixed, and she was sent on her way, but the rattling remained and the Emissions light was still illuminated. We were unable to schedule another visit until last week because of your low inventory of courtesy loaners. The service representative attempted to charge me an assessment charge (on two occasions), which I believe was grossly inappropriate given the fact that we brought the car to you multiple times and it was cleared, and despite our concerns, an assessment was not actually done (previously). When I came to retrieve the car this morning, I was handed a suggested repair list with the estimated sum of over $5K. This is alarming, we have been diligent about the preventive maintenance of this car. We have also tried to identify problems so they could be remedied prior to the expiration of the CarDoc agreement. We have now been told that the repairs needed are no longer covered because time or mileage has lapsed. I understand CarDoc to be an upselling practice by the sales department. For the purpose of customer retention and locking the customer in to bringing the car to you rather than a private mechanic. It also is a mechanism used to trigger the purchase of a new car once the CarDoc agreement expires. This would explain the excessive calls and e-mails we get from Ocean requesting to buy back the vehicle (i.e. trade-in). Furthermore, it is no secret that there is money to be made by high-markup repairs or parts that aren't covered by CarDoc and unused or expired plans assist in generating revenue for both the service and sales departments. I also know that the dealership is able to keep the unearned revenue if the CarDoc agreement expires before the life of the vehicle or its performance decline. What concerns me is the practice of the "Wear Down Game." We were asking for repairs within the CarDoc coverage window and we were stalled and repeatedly told, "all is well." Now that our coverage is gone or minimized, we are suddenly told that there is a host of needed repairs. I find this practice to be unethical, and I intend to pursue the matter until I am satisfied with a reasonable remedy. Best regards,

Not sure what to say , except the truth. Here goes. Terrence Baker is one of the most honest ,…read morestraight up, no BS stand up people I've ever met. We've now bought three cars through Terrence , And each one was a breeze. No false promises, no sugar coating. Nothing! So all I can say is this ... if you're in the market for new or used, give him a call. He is definitely the guy you want to deal with. (Disclaimer. No I was not compensated for this review). (Disclaimer #2. Their service department is horrible. That is all I'll say about that)

I WOULD NOT RECOMMEND IRA Buick to anyone. I purchased a truck and I was from out of state. They…read moreassured me before leaving from Long Island that all the out of state registration would be completed . Its been three weeks since I purchased truck and I still have no registration and no inspection sticker on the truck , even though they charged me extra to have this done (not to mention a $172 inspection fee on this new vehicle) When I try to talk to the sale manager I get a recording or they transfer me to a sales person. I am not getting cooperation from there side as if they got the sale and now its my problem. I have been pulled over by our local police but luckily let go because I knew him. $50K later Im still taking a chance driving my new truck. Think twice before going to IRA Buick /GMC

Hi Al & I bought a Lincoln town car from Anthony it is absolutely beautiful!!! If you want a…read moreclassic car this is the place too go...I made a mistake on my last review by saying the place was only a 1 star review... It is definitely 5 stars!!! & more!!! Thank Anthony for the beautiful car, we couldn't be happier.. Al & Kim.. from R.I..

Do not waste your time with this guy. I bought my third XC 90 from him. After searching for months…read morefor the right combination of age and miles. The deal seemed too good to be true and Boy it was. Yes he fixed anything that broke within the three month warranty, which was a lot. Even after that, the suspension is shot the alignment always been off. Need to get new tires. The blower for the heat in air-conditioning blew on the last day of my warranty, Bob did give me the part, but I had to pay to have it installed only six months after purchasing the $16,000 car the calipers came off of one of my brakes which resulted in almost $1000 in brake work. Bob lied several times and said what a great car this was and how I wouldn't have to make any repairs for a very long time. The engine mounts are very loose in the car makes obscenely loud. Sounds when idling. In short on paper it looks like the best XC 90 I had ever purchased but in reality, it is the worst car I've ever purchased in my life Especially being a Volvo, which is usually the king of luxury and comfort at a reasonable price. The suspension is completely shot on this car. It's one of the roughest rides I've ever had. Most of the interior was broken and a lot of the wiring is wrong because random codes just turn on and off whenever they want don't be fooled by the cheap prices in low miles. In Bob's defense, he did fix the bare minimum of what he needed to fix but I personally would never buy a car from him ever go to a real dealer

Overbooked themselves for the day. I dropped my car off at 7:30am and received a call at 3pm…read morereporting they never got to my car so they need to keep it until the next day. This is the second time this has happened at this dealership. Brought the car in because I had an issue with the screen and Asked for oil change but they never did it. Frustrating experience

I made the mistake of purchasing a new truck from them in January of 2026. The sales guy let me…read moretest drive it only around town. I made the mistake of not taking it on the highway. After purchase, drove home on the highway and noticed right away a vibration with the tires. I went back right away and they told me that there might be a flat spot on one of the tires. They told me to drive 50 straight miles to see if this would make it go away, plus they said Ford motor company doesn't like them to fix anything until 3 months of ownership. This is a lie. Went back a second time after driving the 50 straight miles. The mechanic and I road on the highway together and he admitted there was a problem and this was after he said he balanced two tires. Well after returning, the service dept. called me over and admitted there was a problem, but again told me Ford doesn't like them to fix anything until 3 months. He then said the mechanic told him my truck stops vibrating at 70mph. I told him that wasn't the case and demanded that they fix the problem. The service guy then hands me my keys to leave. Since this has happened, I don't believe the dealerships reviews are true. I since have had a tire service company find the problem and I have damaged rims and tires. So now I have to find an honest dealership somewhere who will honor Ford's warranty on