My family has bought multiple cars from McGee over the last 30 years. We stopped buying from them…read morebecause they change from a reputable dealer ship to one that played finance games, adding addition unnecessary costs, changing vehicle they have already agreed on for pricing.... Even adding charges when financing.... Every game you are warned to avoid when your do your research!!! You would think with having AI and ChatGPT the dealership would realize the consumers are more educated than ever. Sorry to say nothing has changed!! We will continue to buy somewhere else!

I recently purchased a car from McGee ( my 2nd purchase from them) only one key was available at…read morethe time of the purchase. I stated I would like another key. The salesman stated he would look for the second key. After numerous calls and e-mails they are now telling me no key is available and I will have to pay for a second key. I made the mistake of not getting this in writing. I shouldn't have taken the car off the lot without the second key. So, after too many calls and emails I am still without the key. No response from GM etc They did give me the name someone who can make a key for a charge. I was mislead and taken advantage of. Was this because I am a woman? Get what you want before you take the car off the property Never again will I shop here I share my story with everyone

I brought my vehicle to Planet Subaru for a warranty repair, and after being told by Copeland…read moreSubaru in Hyannis that I had to replace my radio (head unit) with an after market brand at my cost. After learning on my own that this part was on an extended warranty as the result of a class action law suit, I brought the car into Planet. They confirmed the problem and the warranty. The parts was ordered and received in a few days. I scheduled an appointment and the repair was done in a few hours; they even gave me a loaner car at no cost. Everybody I dealt with was pleasant and professional. It was a great experience, especially knowing that this repair only cost me time. If something goes wrong with anything you own, Google the issue, it may be covered by the manufacturer.

I just bought my second Forester from Planet Subaru because I was always treated well for the…read moreservice calls with my first Subaru. David G., my salesman was very professional and knowledgeable. He answered all my questions in a professional manner. After my purchase David took a lot of time explaining the features on my new Forester. I also got a follow up call to make sure things were going well with my new car. Dealing with Planet Subaru for over 8 years has just been a positive experience.

Saved my car beautiful service. Quick thank you 80 for saving my car 2023 BMW thank you for…read morereplacing my water pump over the weekend. You are so kind you save me a lot of money thank you. I will be back.

Fantastic repair service, fair price, professional demeanor, quick and thorough with a rare…read morehard-working ethic. I'm delighted to say that I was impressed with my first experience at Hanover Auto Service & Sales. I'll definitely go back!

There is a reason why the same cars have been on the lot for long periods of time... typical car…read moresalesman. go to the dealer next door and at least you will be treated with some decency !

I've bought a couple of cars from Bob and Sam. On the first car, I was concerned about comfort on…read morelong rides. They said take it for the weekend. I did. It was superb. I asked for one thing to be fixed. They did, and I bought it. I had a couple of minor problems much later with it and they took care of the problems even though it was off any warranty. Another car, they found for me. It was a beautiful car. A couple of years later the power window broke. I came by and Bob said, you pay for the part ($75), and I'll have my guy install it. I once asked the Western Auto guy across the street about them. He said - those guys are the best dealers on Route 53. I agree. I have sent many friends there and all have been satisfied. My auto mechanic was the one who sent me there. There is one problem. Once you deal with these guys, you will expect all used car dealers to be like them. Ahh, not so!

Had a great experience here . Texting to customer service was easy . Kayla was very nice and…read morehelpful . picking up my car was easy and pleasant. They even gave me a detail and the new car scent was good even though I bought a used vehicle . If MB of Hanover sees this , can you please tell me what the detail service department uses as a new car scent ..? Thank you Customer service "Kayla ". A+ Salesperson A- Detail department. A+++ Pickup vehicle. A- Overall satisfactory.. will buy or trade vehicle with them again

I was so excited to buy a car here, their online service person is lovely and very knowledgeable…read more Once i arrived at the dealership, i was introduced to my salesperson. He proceeded to talk to my boyfriend the whole time and not me. It was my money, car under my name, not my boyfriends. I was apauled that a salesperson felt it okay to only talk to the man. It is 2026, it was my money that at the end of the day i went to another dealership. I think that any woman when buying a car with her own money would feel a little bit uncomfortable and slighted at this. This kind of behavior id intolerable.

Huge shout out to Michael Beamer, David Quiroz and Petros Lalakidis of Ocean Honda of Hanover for…read morethe unbelievable deal and service they provided to myself and my daughter. Herb Chambers Honda lured me in only to be so disappointed and it was Beamer to the rescue....new cars for both of us and a payment 116$ cheaper than the "other dealer". Thank you so much for the ease of the transaction and quality of service, totally worth the ride.

I won't return here for my next car. The manager outreached via a generic email begging for a 10/10…read moreSurvey, to which I related a laundry list of issues I had with one of their sales reps, and I never heard back. When I picked up the car I again shared my concerns and let the only person who made me feel good about the purchase (Kellyane) know about the situation AGAIN and that I felt I felt disrespected that the manager had not yet returned my email. I was promised a response that day and its been weeks of silence. Tons of pressure, attitude, disrespect, and TERRIBLE customer service. Don't go here unless you're ready to be given the smallest amount of info and respect before spending a ton of money. Absolutely LOVE my car but I could've gotten it at a dealer who made me feel like they valued me rather than a commission.

Not sure what to say , except the truth. Here goes. Terrence Baker is one of the most honest ,…read morestraight up, no BS stand up people I've ever met. We've now bought three cars through Terrence , And each one was a breeze. No false promises, no sugar coating. Nothing! So all I can say is this ... if you're in the market for new or used, give him a call. He is definitely the guy you want to deal with. (Disclaimer. No I was not compensated for this review). (Disclaimer #2. Their service department is horrible. That is all I'll say about that)

I WOULD NOT RECOMMEND IRA Buick to anyone. I purchased a truck and I was from out of state. They…read moreassured me before leaving from Long Island that all the out of state registration would be completed . Its been three weeks since I purchased truck and I still have no registration and no inspection sticker on the truck , even though they charged me extra to have this done (not to mention a $172 inspection fee on this new vehicle) When I try to talk to the sale manager I get a recording or they transfer me to a sales person. I am not getting cooperation from there side as if they got the sale and now its my problem. I have been pulled over by our local police but luckily let go because I knew him. $50K later Im still taking a chance driving my new truck. Think twice before going to IRA Buick /GMC

Hi Al & I bought a Lincoln town car from Anthony it is absolutely beautiful!!! If you want a…read moreclassic car this is the place too go...I made a mistake on my last review by saying the place was only a 1 star review... It is definitely 5 stars!!! & more!!! Thank Anthony for the beautiful car, we couldn't be happier.. Al & Kim.. from R.I..

Do not waste your time with this guy. I bought my third XC 90 from him. After searching for months…read morefor the right combination of age and miles. The deal seemed too good to be true and Boy it was. Yes he fixed anything that broke within the three month warranty, which was a lot. Even after that, the suspension is shot the alignment always been off. Need to get new tires. The blower for the heat in air-conditioning blew on the last day of my warranty, Bob did give me the part, but I had to pay to have it installed only six months after purchasing the $16,000 car the calipers came off of one of my brakes which resulted in almost $1000 in brake work. Bob lied several times and said what a great car this was and how I wouldn't have to make any repairs for a very long time. The engine mounts are very loose in the car makes obscenely loud. Sounds when idling. In short on paper it looks like the best XC 90 I had ever purchased but in reality, it is the worst car I've ever purchased in my life Especially being a Volvo, which is usually the king of luxury and comfort at a reasonable price. The suspension is completely shot on this car. It's one of the roughest rides I've ever had. Most of the interior was broken and a lot of the wiring is wrong because random codes just turn on and off whenever they want don't be fooled by the cheap prices in low miles. In Bob's defense, he did fix the bare minimum of what he needed to fix but I personally would never buy a car from him ever go to a real dealer

I had a great experience buying my 2017 Ford F-150. Charlie (Car Salesman) turned a bad day into a…read moregood one. Very attentive and knew what we were looking for. I had a truck I had bought from a horrible place that gave me issues since day one. I had numerous repairs done at Janelle. Service was top notch. Shaon and Stephanie worked with me on the price so the headaches weren't as bad. I was able to leave that truck behind ! Wooohoo!

Overbooked themselves for the day. I dropped my car off at 7:30am and received a call at 3pm…read morereporting they never got to my car so they need to keep it until the next day. This is the second time this has happened at this dealership. Brought the car in because I had an issue with the screen and Asked for oil change but they never did it. Frustrating experience