They were extremely rude to me and failed to address a problem that was thier fault- perhaps not…read moreall their work is bad but I would stay away as there are many shops that do better work and do not need to treat their customers badly.

We called with an urgent repair, and Alex got us in quickly. He completed the work quickly, and…read morekept us in the loop about everything that needed to be done, and the cost associated. I'll recommend The Muffler Shop to anyone who needs work done.

I trust Nelson's Automotive with my car for repairs. They're honest, reliable, knowlegable,…read moretransparent, friendly and always do a great job." I have been going there for years and will continue to do so.

This place is always great to us. They're quick, honest. We've brought different vehicles and…read morealways had excellent service. We recommend Gregory K to anyone who needs work done on their car.

The pricing can be a little higher than some shops, but the service is well worth it. Honest people…read morewith high quality work. Brought our car in for the timing chain to be changed, had it back a couple of days later without them trying to upset us on other work. Would 100% recommend to anyone.

Lots of experts；however，your questions and doubts are not allowed to be mentioned. Their price is…read moreapproximately 50% higher than middle prices. 108 dollar per hour for their labour Generally，here is for rich people. If ur case is not filled with money，do not go there. I asked too many questions，they said that it is hard to communicate. Then，they cancelled my service.

Have been dealing with Jim's auto for about a year, and had them do a safety for me when I bought a…read moreused car recently. I had a strict timeline for getting my car road worthy since I was planning a big road trip shortly after acquiring it, which they were able to meet however I did have an issue with one of the repairs while I was away in the US. After calling Jim's in a panic they assured me their work and parts did have a warrantee and there wouldn't be any out of pocket expense to me to get the car repaired again. The crew at Jim's especially Steph went above and beyond and would call the mechanic in the states to get updates on my car because he yelled at me every time I called him, and then handled payment for everything to fix the problem. As a side note I also purchased tires from the OK Tire next door to Jim's which they made very easy to do and were able to do to help get everything done on time for me at a better price than Fountain Tire in New Sudbury offered me. Really appreciate Steph getting yelled at on my behalf and doing everything to remedy the issue for me!

I would not believe anything the owner of this place tells you. Made me book a week in advance to…read moredo a straightforward job and then after dropping off the vehicle a week later it sat in his lot all day and wasn't touched until 1/2 hour before closing and then proceeded to whine about how busy he was. Pretty sure that week lead time should have sufficed? Then he didn't even know how to do the work, when he finally looked it up on his computer he got flustered and rude and said either leave and I'll get around to it whenever or "F" off with the car and leave him alone. This guy is apparently clueless about what is involved in the auto repair business. Stay away you've been alerted. I suspect the other review on here is bogus.

perfect service, nice people, reasonable price leave me with an outstanding impression. This place…read moreshows how nice are Sudbury people. This guarantee comes from their history

Pricing was great, work was good and done quickly. They tailored to my needs, will be going back…read morethere for window tint as I got my windshield replaced by them!

I went to Sudbury auto glass today and received horrible customer service. I pulled up to the…read moregarage and behind a truck they were working on. The men gave me a look and walked away. I got out to ask where I was suppose to park my van. They were too busy helping put a tonneau cover on a truck and giving free service to a woman getting two doors fixed. They did the job and I paid. As I'm strapping my 8 month old back the lady says "what's this guy doing" and then with attitude they said to me, "are ya gonna leave, we're waiting for you". To which I said "yes in 1 second" to which the worker said "okay, 1". I would not recommend this place to anyone unless you are lucky like the woman getting free service, she was told not to tell anyone because then they will all want it.

lost my oem parts and charged me additional for their negligence. scumbags…read morelost my oem parts and charged me additional for their negligence. scumbags Wouldn't own up to it ; waaah waah labour rates

I have been going her since 2016. I have always received great service and the work done is…read moreexcellent. They are compassionate about my issues and never dismiss me. Sometimes being a older lady, it's hard to get good service, or technicians that try to understand or fix the issues. I've never had bad service, in fact I would prefer to go here than NISSAN any day. All of the techs and the admin folks know be by name and look after me like family. I would give this 10 stars if I could Satisfied customer.

awesome place to purchase a vehicle! I highly recommend them. I would send my friends & family to…read morethem.

If you're looking for a car or truck, this is place in Sudbury you want to go. Their selection is…read moregood but they can order you whatever you are interested in. After shopping around for a while I came across Auto Depot and they didn't really have anything I was interested in. Their salesman was awesome, I think his name was Danny. He was the guy with the Justin Trudeau haircut. Anyway, he took me aside after showing me a few cars and brought to his office. Asked me to give him a list of what I wanted in a vehicle and he would get back to me. He was able to find me a car from out west and hooked me up with a great deal on a great car. Their selection was still good but I am a picky shopper. Thank you for dealing with me Danny!