I brought in my Toyota Camry with damage to the front of the car…read more Alex gave me a estimate and told me there may be damage also after they took the car apart so there may be additional cost He was honest and upfront I chose to have the work done and am so glad I did They did a excellent job and I am so happy with their work Everyone at the shop was friendly I'm so happy to have my car back and looking great again Thank you Trino's !

I found this business through their high Yelp reviews and they did indeed live up to their ratings…read more Alex and Katrina are both amazing front desk personnel. They clearly take pride in their customer satisfaction and hope to really build a good brand and reputation. They do a good job with their work, give generous quotes, and will treat you with kindness. These people felt like people you could be friends with. If you're looking for auto body or paint done, come here!

I couldn't be happier with my experience at Re-Lux Collision. They worked on my Porsche, and the…read moreresults were absolutely outstanding. The quality of the bodywork and refinishing exceeded my expectations my car looks flawless. What impressed me the most was their communication. They kept me updated throughout the entire process, were completely transparent about the repairs, and made sure I knew exactly what was happening every step of the way. There were no surprises, just honest and professional service. They also finished my car earlier than the original estimated completion date, which was a huge bonus. On top of that, they accommodated my rental car, making the entire repair process incredibly convenient and stress free. If you own an exotic, luxury, or high-end vehicle and want it repaired by a shop that truly cares about quality and customer service, I highly recommend Re-Lux Collision. They treated my Porsche with the attention and care it deserved, and I wouldn't hesitate to bring any of my vehicles back. Thank you to the entire team for an amazing experience!

I brought my vehicle to Relux Collision for body and paint repairs through a third-party insurance…read moreclaim. Relux made a great first impression and initially appeared to be a professional, reputable shop. Unfortunately, as the repair process continued, my experience gradually declined due to repeated mistakes, poor workmanship, and a lack of accountability. When I picked up my vehicle, the newly painted front bumper did not match the rest of the vehicle. The color difference was obvious. Relux's proposed solution was to blend the paint into the hood. I argued that the insurance company should also approve blending the adjacent fenders to achieve a proper color transition. To make matters worse, Relux forgot to reinstall my front lip, requiring me to make another trip back to the shop. The insurance company later denied Relux's supplemental request after their adjuster determined the color mismatch was due to poor color matching by the shop and was therefore Relux's responsibility to correct and not the insurance company's. I initially believed the denial was simply the insurance company refusing to pay, but that was not the case. Throughout the process, Relux never accepted responsibility for the issues. I agreed to let them repaint the bumper because I wanted the repair done correctly, with the understanding that they would start over and achieve a closer factory color match. During my second visit, I performed a more thorough inspection and noticed the bumper was also misaligned, with the driver's side corner sitting higher than the passenger side. I pointed this out and was told it would take about five minutes to fix. While waiting, I heard loud tapping coming from the shop and hoped it wasn't being done on my vehicle. After taking my car home, I noticed something new. In the exact area where the bumper had been realigned, the paint now showed several small dents or impressions that became visible under certain lighting conditions. I returned to Relux to address the damage. Several employees gathered around my vehicle which felt aggressive, but instead of acknowledging the issue, I was met with excuses. Eventually, the manager, Gain, came out and told me they would not be helping me any further because they had already "gone above and beyond." Gain even told me, "If you find another shop to address or fix it, have them give me a call." When I asked him to clarify, he said he would pay for the repairs if it was within reason. I then asked if he would put that commitment in writing, but he refused. By that point, I was completely exhausted and frustrated by the entire experience. After multiple return visits, repeated issues, and what I felt was a constant effort to deflect responsibility, I decided to leave. I walked away feeling like my concerns were being dismissed rather than genuinely addressed. From my perspective, going above and beyond would have meant taking accountability, correcting the color match properly the first time, reinstalling parts that were removed, and ensuring no additional damage occurred during the repair process. Instead, I left with a vehicle that required multiple return visits, had paint quality concerns, fitment issues, and ultimately new damage that the shop refused to address. Based on my experience, I cannot recommend Relux Collision at this time. If quality workmanship and accountability are important to you, I would encourage you to carefully inspect any repairs before accepting your vehicle. Do be so easily enticed as i was with their deductible assistance unless you're okay with C-grade work. They also entice you to write them reviews in exchange for $25 gift cards if that tells you something about their online reputation.

These guys are absolute gems in the auto repair world! I…read morecan't say enough good things about this auto shop! Kyle and Victor are truly amazing people who go above and beyond to help others, especially those in need. Their business model is built on genuine care and integrity: they do their best to help every customer, and it shows. People are literally towing their cars from places like Fairfield and Vacaville because this team is so trusted, honest, and reliable. Word of mouth like that doesn't happen by accident! What stands out most is how patient and knowledgeable they are. They answer every question thoroughly, without any pushy overselling or unprofessional tactics. No sexism, no pressure--just straightforward, respectful help. Whether you're driving a luxury car or something more modest, they treat you exactly the same, with dignity and kindness. If you can't afford full service, they'll happily help you source parts and give solid DIY advice so you can handle it yourself. That's rare these days! They're incredibly responsive, quick replies, never lazy, and always eager to help. I especially appreciated how they pull all the cars inside for safety during closing hours. When we needed a rental car after our accident, they immediately connected us with the Enterprise location right down the street and made the setup easy. Plus, they even have attorneys who step in to make sure insurance companies pay out fairly when you're the claimant. That level of support took so much stress off our plate! From start to finish, every part of the communication and service was top-notch. If you're in the Sacramento area (or willing to travel), do yourself a favor and go here. Kyle, Victor, and the whole team--thank you for restoring not just cars, but faith in honest business. Highly, highly recommend! Posted with gratitude after a stressful situation--they made it so much better.

I'm long overdue for a review! Victor has been wonderful, and I love how transparent,…read moreknowledgeable, and thorough he is. He has taken good care of my last Honda accord and current Mazda CX5. The first time I brought my car in to fix an engine light issue with my oxygen sensor on my Honda accord, he helped recommend a better brand and was honest and helpful. I now have brought my CX5 to him multiple times already for his expert opinion on different issues and for regular maintenance. He's always very responsive, easy to get a hold of, and willing to share his knowledge and expertise. Recently, I brought in a long list of items to be fixed from the dealership, and he was honest in what he thought needed to be done more urgently vs not, and his prices were also much more reasonable. He was kind enough to help me as well with replacing my car battery and windshield wipers. If you're looking for a trusted honest knowledgeable mechanic who is also very friendly and easy to chat with, Victor is your guy!

I found Roland to be friendly, courteous, highly knowledgeable, and trustworthy. I hired him to…read morereplace the battery on my 2010 Honda Civic and inspect several parts that a dealer had claimed were leaking and needed to be replaced. He inspected them and showed me how each one was clean, dry, and completely fine. He then inspected the rest of the engine compartment and the undercarriage and showed me that it was all in great shape. Finally, he noticed that a previous mechanic had removed the plastic shroud for my front wheel wells and failed to install new clips to secure the shroud afterward. I had wondered about the gap he noticed for years, but I didn't realize it was anything other than wear and tear. He replaced the clips for no extra charge. I know it seems like a small thing, but to me, it speaks clearly to Roland's character: I believe he genuinely cares about doing right by his customers and taking good care of their cars. When I asked him about some issues with electronic parts on my car (e.g. a digital dashboard display), he let me know that his area of focus was mechanical service and advised me to take my car to an electrical auto shop. I was grateful that he knew the limits of his expertise, communicated them clearly, and stuck to them. I felt his quoted price was quite reasonable, and even after he performed more work than requested (still within about a 1-hour time slot), he stuck to his original price quote. I am very happy with the service he provided and the price I paid! I would hire him again in a heartbeat.

Rolland came to my house and went straight to working on the fuse box without having made sure the…read morehigh voltage system of my Prius C was disconnected. Major red flag #1. He spent 40 minutes prying at different parts and trying to forcefully remove my fuse box to get to the 100A fusible link that I had to tell him was located beneath and the assembly had to be unbolted to get to it from underneath. After 40 minutes of painfully watching him attempt to force things open. I politely asked him to stop as it was obvious he didn't know what he was doing and broke a few components off my housing. I tried calling him to let him know of the damages. He denied responsibility and said he was only at my house for 5 minutes. He told me to never contact him again and failed to respond to the before and after photos I sent. Do not trust this shady business. What went from a lb easy replacement of a 100A that I could have done myself but did not have the time to do so, resulted in several hundred dollars of parts in addition to more for labor due to gross incompetence. DO NOT TRUST HIM!

Best shop around. Awesome people and great service.. anything u need in automotive..please come…read morehere... u will not be disappointed..

Family owned. My car had rear quarter panel damage, I was taking it to a lot of the bigger shops…read morehere in west sac & some other areas & was told that they had to put a whole new panel & bumper on which would be like 4k at least. They wouldnt compromise for whatever reason. Then I called Kays up & the owner offered to try & salvage the panel. They ended up being able to pull the smashed part of the panel out, bondo it & paint it & now it looks like I was never even in a wreck. It also only cost me $1500. They went above & beyond what I expected was possible.

Alex was excellent! He made the dent go away and make it look like it never happened! Would…read moredefinitely recommend him!

Alex is a professional in his field and a pleasure to work with. My Tundra had a dent and scraping…read moreon the rear quarter panel and bumper. He replied to my text promptly and when I called to follow up, he was able to make the repair happen quickly and in my availability. I am very happy with his work and ability to make the dent disappear. Thank you Alex for undoing the damage and making it look good again.

I stopped by Steve's Collision Repair without an appointment on a Friday afternoon to get an…read moreestimate on repairing my 2008 RAV4 front left fender/bumper. It was partly pulled off by a car wash. I was promptly greeted by Steve Jr. and he came out and looked at the damage and even pushed the fender back in place so it didn't look as bad. He gave me a preliminary estimate right away. After a few days, I called Steve's Collision Repair to make arrangements for them to do the job. They said they would order the new bumper and other parts needed, get the bumper painted and I could bring my car in the following Monday. I brought the car in on Monday morning and they called to notify me that it was ready to pick up that afternoon! An excellent job was done, the paint matches perfectly. Everything looks beautiful. I am so pleased! They even washed my car and cleaned the inside too and well as cleaned my wheel rims. They went above and beyond! This is a family business and I highly recommend it. Both Steve Sr. And Steve Jr. are very friendly and easy to work with.

Service was great and Tesla car was fixed nicely. Although…read morethey accidentally threw away a couple of my accessories that were supposed to be installed, they were honest and I liked that. They were also patient in taking payment as i was having surgery and didn't reply to them promptly. I'd definitely use them again .

The workers were so nice and helpful. The manager was so sweet and she went above and beyond then…read morewhat a body shop is expected to do. I highly recommend this body shop for any work needed to fix your car.

Best collision facility in West Sacramento! Highly recommend!! Super nice and very welcoming!read more