Replace damaged driver side mirror. Exceptional service, Great pricing because you aren't paying…read morefor an expensive overhead cost of real estate or advertising! Lewis responded quickly when ever called, Quote 1/2 what others quotes Lewis is a man of his word and the repair was done beautifully. It's electronic & works perfectly. it has to be ordered w/ 3 parts from different manufacturing facilities. But he co-ordinates it all . The dealership I. Called 3 times didn't give me a quote until I brought it in weeks later for a recall issue!

I just asked the guy to work on my Corolla's front and rear bumpers, it was a really good deal and…read morehe give me a bonus of replacing my damage left rear tail light free of charge for the replacement set. He is an easy guy to with.

TLDR: Joe and the team are awesome and I have no doubt they will take care of you. They have earned…read moremy very hard to obtain personal recommendation (I am very particular about pretty much everything). My truck was involved in a fender bender around a year ago. Unfortunately, it was just serious enough to require panel repair and a bumper replacement, even though the speed was low. The truck was less than a year old, and I was devastated because I planned on eventually giving it to one of my kids. I did a ton of research on Honda-certified repair centers and determined, based on multiple factors, that Kniesel's on X Street had the highest likelihood of doing a proper repair. I brought the truck in, got my loaner car, and left it there for about a week. When I came to pick it up, I was so excited to get my truck back that I ended up leaving without doing a thorough walkthrough. On top of that, they pressured me to come ASAP in heavy traffic right after work, even after I told them I would barely make it. I'm a nice guy, so I obliged and later regretted that decision. The next day, I walked over to the tailgate and noticed the bumper didn't line up with the body panel, the tailgate didn't align with the tail light, a small body-colored plastic square was pushed out and would only temporarily snap back in, and the metal body panel had not been properly corrected where it had been pushed in at the corner. I then went to the passenger door and noticed there was a hole burned into the paint (likely from polishing) that had been clear-coated over. I sent photos to Kniesel's customer service, and the manager promised that if I brought the truck back in, he would make it right. At the time, I had a lot of family issues going on, so I didn't have the availability to bring it back in and be without a truck for several more days, and I was also worried about the same team working on it again. A little less than a year later, my schedule finally opened up, and I decided the issues still bothered me enough to bring it back in. I contacted the X Street location and discovered there was a new manager, Joe. He informed me that there was a completely different crew working there now, aside from the paint team, which he said was already very good. I agreed that the paint and clear-coat quality itself was actually exceptional, and that my issues were primarily with the body and panel repairs. Joe promised me that the new team was excellent and that they would fix everything to the highest standard. He sounded very sincere on the phone, so I decided to trust him. When I brought the truck in, he listened carefully to my concerns and offered to order the necessary parts, have me bring the truck back later, and cover a rental car for me. In less than a week, the truck was ready for pickup. Upon inspection, all of my concerns had been addressed. Joe was eager to make sure I was satisfied with the follow-up repair and seemed genuinely concerned about both my satisfaction and the quality of the shop's work. I spoke with a couple of guys in the shop, and they were all very kind, professional, and happy to hear that I was pleased with the finished product. When I got into the vehicle, I even noticed the glass had been cleaned and the interior surfaces had been wiped down. The truck had also been thoroughly washed. It was a breath of fresh air getting my truck back and knowing that a passionate, customer-focused team like Kniesel's X Street had taken proper care of my new truck and restored it to its former glory. I was so happy with the work that I offered to buy the team donuts, but Joe said he would take care of that part himself. Thank you to Joe and the team for doing the right thing. In a world where so many things seem to be getting worse, you guys serve as an example of excellence.

I had an amazing experience with Kniesel's Collision, and I especially have to call out Tim Brown…read morefor being absolutely incredible. I brought in my 2020 Lexus RX 350 after an accident and wasn't even sure if I should go through insurance. Tim took the time to walk me through everything and helped me make the right call. I haven't been in an at-fault accident in about ten years, so that guidance meant a lot. From start to finish, Tim made the entire process easy. He was extremely communicative, kept me updated, and explained everything in a way that actually made sense. I don't know much about this stuff, but I always felt informed and taken care of. They completed the repairs in about a week, which was way faster than I expected. There is one small piece on backorder, but I'll be able to come back and have that installed later. I also had them fix some scratches on my mirror that weren't part of the accident, and Tim worked with me to get it done at a really fair price. What really stood out was how upfront, honest, and genuinely caring Tim was throughout the entire process. You can tell he takes pride in his work and really cares about the customer experience. I trusted them with my dream car, and they absolutely delivered. Highly recommend, and if you can, work with Tim.

These guys are absolute gems in the auto repair world! I…read morecan't say enough good things about this auto shop! Kyle and Victor are truly amazing people who go above and beyond to help others, especially those in need. Their business model is built on genuine care and integrity: they do their best to help every customer, and it shows. People are literally towing their cars from places like Fairfield and Vacaville because this team is so trusted, honest, and reliable. Word of mouth like that doesn't happen by accident! What stands out most is how patient and knowledgeable they are. They answer every question thoroughly, without any pushy overselling or unprofessional tactics. No sexism, no pressure--just straightforward, respectful help. Whether you're driving a luxury car or something more modest, they treat you exactly the same, with dignity and kindness. If you can't afford full service, they'll happily help you source parts and give solid DIY advice so you can handle it yourself. That's rare these days! They're incredibly responsive, quick replies, never lazy, and always eager to help. I especially appreciated how they pull all the cars inside for safety during closing hours. When we needed a rental car after our accident, they immediately connected us with the Enterprise location right down the street and made the setup easy. Plus, they even have attorneys who step in to make sure insurance companies pay out fairly when you're the claimant. That level of support took so much stress off our plate! From start to finish, every part of the communication and service was top-notch. If you're in the Sacramento area (or willing to travel), do yourself a favor and go here. Kyle, Victor, and the whole team--thank you for restoring not just cars, but faith in honest business. Highly, highly recommend! Posted with gratitude after a stressful situation--they made it so much better.

I'm long overdue for a review! Victor has been wonderful, and I love how transparent,…read moreknowledgeable, and thorough he is. He has taken good care of my last Honda accord and current Mazda CX5. The first time I brought my car in to fix an engine light issue with my oxygen sensor on my Honda accord, he helped recommend a better brand and was honest and helpful. I now have brought my CX5 to him multiple times already for his expert opinion on different issues and for regular maintenance. He's always very responsive, easy to get a hold of, and willing to share his knowledge and expertise. Recently, I brought in a long list of items to be fixed from the dealership, and he was honest in what he thought needed to be done more urgently vs not, and his prices were also much more reasonable. He was kind enough to help me as well with replacing my car battery and windshield wipers. If you're looking for a trusted honest knowledgeable mechanic who is also very friendly and easy to chat with, Victor is your guy!

I was the unfortunate recipient of a young drivers quest of not paying attention while driving and…read morewas rear ended, thankfully I was okay but less could be said about my car. It was driveable but shawty was looking raggedy. I took my car to Kniesel's on 18th. Through a little collaboration through insurance, I was able to get my car in for inspection and repair. I got my car back looking brand new. I routinely got calls from Jason, who is the general manager at that location. He was great with providing updates and was super helpful with making sure my needs were met. Jason made this frustrating situation a lot easier and I'm thankful for his effort along the way. A few days in, I called and asked about other cosmetic things I wanted to touch up and Jason did not hesitate to help. I also like that I was able to leave my rental at the shop in exchange for my car. Hopefully I won't have to come back here, but I know if I need some work done on my car, the folks at Kniesel's are dependable and professional. They also offer lifetime warranty on the work they do so the value of going here is tremendous.

WOW! What beautiful customer service! I called a little panicked about a logistical question…read moreregarding my vehicle. Lisa took my phone call and was so, so kind and polite in answering my questions regarding my situation. She was able to provide information and additional resources for me to call their Carmichael location. What a wonderful experience so far. Lisa deserves a raise! Thank you so much Lisa! :) Already feeling hopeful about my situation already dealing with Kniesel!

Just moved to Sac a couple of months ago and found this place through Reddit recommendations and am…read moreso glad I did! My car was making weird noises and I had my check engine light on my dashboard. I called yesterday to make an appointment and was able to get my car looked at first thing this morning at 8 AM. They had it fixed and ready to go by 3:30. The guys here were honest, upfront, and gave me different options. I never felt pressured or like they were trying to sell me something I didn't need. Really appreciate the great service and will definitely be making this my go shop.

I'm so thankful for Cars 2000, I trust them every time I take my 2007 Honda Accord in for service…read more I recently heard a sound in my car that I had not heard before. I took my car to them on Monday 9/28/26 to be looked at. They checked many possibilities, brakes, transmission, wheel bearings, etc and found nothing. I so appreciate their honesty, kindness, and reassurance that my car is great and needed nothing done. Thank you to the Cars 2000 team!!! Your team is appreciated so much. I highly recommend!

Warren Suspension is great!! Timely Service and consistent!…read moreYou wont be disappointed!

A no-nonsense spot that won't try to upsell you. I needed new breaks and I got them for a…read morereasonable price. I called ahead and he said it was probably my breaks that needed to be replaced, but to bring it in so he could confirm. I took my car in, and he confirmed I needed new breaks. I dropped my car off at 8 and had it back by noon. It's better to pay in cash, there is a fee if you pay with card. He lets you know the price upfront and is very knowledgeable and kind. The shop is right on the corner of T and 16th Street, and there are a ton of great coffee spots and restaurants in the area if you want to hang around. I'm always worried that I'll get ripped off because I'm a woman but I didn't have to worry about that at Warren's. This place is the real deal.

I can't say enough good things about my experience with Bertolucci!!…read more From the very beginning, Mike was incredibly helpful, patient, and compassionate. He worked with me through a stressful situation, was straightforward about the repairs and costs (which i was paying for - the other person's insurance wanted to total and take possession of my car), and made me feel like I was being treated as a person rather than just another customer. He was responsive, honest, and genuinely cared about helping me get my car repaired properly while staying mindful of my budget. Everyone I interacted with at Bertolucci was kind and professional, and the entire process ended up being so much more seamless than I expected. I'm so grateful for the way I was treated throughout this experience. Finding a repair shop you can actually trust is huge, and Bertolucci earned my trust and my business going forward. Thank you to Mike, Randy, and the whole Bertolucci team for making a stressful situation feel manageable and for treating me with so much compassion and respect. Customer for life!

I went to Bertolucci's because of their stellar reputation, and they definitely lived up to it. I…read morewant to especially give kudos to Mike Weatherford who helped tremendously in working through my insurance claim. I was impressed with him, and he definitely went above and beyond for me. Highly recommended! Your insurance company will try to send you to a generic chain body shop like Caliber, to keep their claim costs down. But remember you have a right to go to any shop you want and can choose a top-notch place like Bertolucci's.

I am so very happy to leave a five star review, although if I could leave ten stars I would. I have…read moresearched high and low for a reliable, knowledgeable, and thorough shop for my 87 Westy (and trustworthy I might add) for several years now, and I have finally found the Kombi Haus Volkswagen shop in Sacramento. Justin, Siena, and Logan working so well together got me back on the road with the confidence that I needed to finally use my Westy camper with the sole intended purpose that I purchased him for, camping. And now that they have me back on the road with that confidence I'll see you all out and about enjoying my camper as intended. Thanks for listening to my rant, Kombi Haus is that good!!!

Grateful for Justin at Kombi for bringing my speedster back up to top shape. Great knowledge, work…read moreand guidance.