Mindy was so great to work with, made the process so easy for us and was never too pushy! We'll…read moredefinitely be back to McGee because of her and Josh.

Should be 0 stars Purchased a 2026 CX5 Premium…read moreI have so much to say but it gets too long. Buying a car from this dealership was one of the worst experiences I have ever had. I was all set to buy a car from Autex Mazda in Keene, but I was not crazy about the color selection they had. The one color I wanted was on their lot. Biggest mistake of my life. Mcgee was great before I got to the lot. Contacted me almost daily to get me there. Once there it all went downhill. I never had the salesman's full attention, I felt like I was intruding into his day. I got zero effort from him once I picked the car I was going to purchase. (good thing I knew what I wanted) He never took any time at all to explain the warrantee, never offered or talked about extended warrantee, never took the time to do a walk around to show me all my car could do and all the new technology included. I expected to go back to the office to finish details of the sale, instead he sent runners to my house with the car and pages to sign. I thought he was coming to finish up. I should have sent them back, I was unprepared to deal with that and honestly felt uncomfortable about it. That is on me for not speaking up. The next day I was getting emails with forms for me to sign that should have been done before the sale was finalized. They just wanted my money, once they got it, they wanted me gone. I had some issues with the car. Went to the dealer ship twice. service dept was condescending as hell. Argued with me about the issue being with me. That being just a woman, the car had too much technology for me to understand. Said my issue was either I didn't know how to correctly push the button on my phone to engage remote start or it was my cell service. They thought I was too dumb not to know the difference between cell service problems and app problems. When I sent a letter to the GM about this, he responded by calling me Karen, that was not a mistake. With the way the service dept spoke to me, this is the atmosphere at this dealership. Next day I was argued with again by another man in the service dept telling me it was my cell service and nothing was wrong with my car or the app. They clearly didn't want to work on my car because they either didn't know how to fix it or knew they couldn't but instead of being upfront and telling me there was an issue with the APP, they blamed it on me. I had been in contact with Mazda customer care center. They admitted they were having issues with the app but were working on it. I received notice from Mazda a week later telling me a new software update was available, and I had to take it back to the dealer. I told her I would never step foot in there again. She made my appointment at Autex. It is now fixed. Autex were wonderful, even if I didn't buy it from them, they care about their customers and their satisfaction. So Mcgee, do you feel good blaming the issues on your customer when everyone knew it was with the Mazda app itself? Great business tactics. Perhaps a meeting with HR is in order

Scheduled service, but when I called to move it, was told I didn't have an appointment. I can't…read moretrust that type of customer service. I live 40 miles away. Imagine if I got there and was told that. No thank you

These Yelp reviews as a whole do not represent my experience with Springfield GMC. I bought a…read moreManufacturer Buyback Chevy Bolt from them sight unseen, Becca was a pleasure to deal with and made the transaction as easy as possible given the significant distance from my house to their location. To ensure that I wasn't stuck driving all the way to their location multiple times, she had the car driven down to me. A+ experience across the board with my purchase experience.

If you liked Pleasant Journey in Northampton, you will love Dave Arkelian at Exit 1!…read more He is honest, picks good vehicles and has more return customers than any car dealer I have known in years. His prices are on the medium high end, but that is all money that you will not spend later on the vehicle that you buy from him. For me, that is invaluable. I have had my Camry for 6 months and I have spent $0 other than maintenance. Thanks Dave!

Bought a car there. Honest. Easy process. Would recommend! Great guy! Reliable car! David is easy…read moreto work with. Highly recommend!

We drove from MA after seeing a short bed /short cab truck online that we really liked. Upon…read morearriving we were greeted with a huge smile from Becca Ferland and offered snacks/drinks. Everyone there was super nice helping me get my cell phone charged since i was having issues with it. I think the entire process from arrival to test drive to purchase was all complete in under 30minutes. The truck was exactly what we wanted, dealer would not budge at all on the price (seems to be the norm everywhere now). We paid, we got truck and we left. Becca was an absolute pleasure to deal with, the weather was nasty outside and it didnt seem to get her down. She tossed on her coat, brought the truck up for us under the tent to drive ,she was all smiles at all times and really could not have been any more pleasant.

Got our new Traverse from Key Motors. Great customer service. Wonderful selection. Will definitely…read morebe returning for future service/oil changes. Thanks guys!!

I wish there was something lower than one star. my fiance had no credit and wanted to get his first…read morecar. We were there to look at what our options were and how much we were looking at for a payment we didn't even have a dollar in our pocket YET WE LEFT WITH A CAR. At first he was cool and chill explaining to my man with no credit he wasn't going to be approved for a truck like he wanted. So the salesman showed him something in his budget which was a 2016 Subaru Impreza told my man he has these cars for credit building and the payment would be 330 a month. He was telling us what we wanted to hear. When we called for insurance we were told a number which mad it so we wouldn't be able to cover everything as we had a newborn at the time. When we told the salesman that we couldnt afford the insurance so we weren't gonna move forward with the car. The salesman payed the first month of insurance himself so he could continue pushing us into the car well we left with it and have made the payment work. Here a year later I'm finding out he over sold us by 10 thousand dollars we took it to a brand dealership and they put the car through Kelly blue book and the car is only work 6 thousand at the most and he sold it to us for 16 thousand plus a 3thousand dollar warranty so we can't even trade the car in and we have already spent near to more than 2 thousand dollars on repairs and to find out the whole exhaust is rusted through. This place is a scam and we are stuck with this rust bucket cuz no bank will approve us for a loan for a car when we have to roll over 10 thousand ontop of the new car.

This is the rotted frame of my son's truck 9 months after her purchased it for 10,000 dollars. You…read morebe the judge.