When they mean backyard places, they mean backyard prices! Have done very good jobs on both our…read more2001 Taurus and 2005 Blazer! They were done in a reasonable amount of time and kept us informed so we could make good decisions on how to fix our vehicles

A great group of people. I have utilized Rothrock Tire twice. I have interacted with them…read moremultiple times. Each time has been a very pleasant experience. Having moved multiple times for my military career (I have been around), they have gone above and beyond each time, like no other. I say thank you!!

I bought 4 brand new tires and had a wheel alignment for my Kia Sorento back in October. Had great…read morecustomer service at the time and the lady at the counter was very helpful in picking quality tires that were not overpriced. After the alignment, I was told that there was something else wrong as the wheels continued to pull whenever hitting bumps and they suggested that I take the vehicle to a dealership to be checked out as they could not tell me what was wrong. When I went into the dealership, they found that I needed my front 2 ball joints replaced. The bad news with this was that it would cause me to need another alignment. (Now that I read other people's reviews of this business, I wonder how it is that they can tell one customer that their ball joints were installed incorrectly, but they can't tell me that mine need replaced). So after getting the joints replaced, I took the vehicle back to Rothrock last week for another alignment as their price was less expensive than the dealership. (However, had I just gone to the dealership first for everything, they would have not done the first alignment and I would have come out ahead instead of paying for 2 at Rothrock). Up to this point, I was merely annoyed with my whole situation. What followed next is the cause for such a poor review. I took the car back to the dealership for an oil change on Monday and they came back and showed me that they also had to do a tire rotation because I now have 2 tires that need replacing. My front tires were rated at a 3 and 4 where my back were still at an 11. I had only put 5,000 miles on these tires since they were bought. I now have to go BACK to Rothrock because they hold the warranty, to get this problem fixed. I will be the first to admit I was not a happy customer when I walked into their office. I did smack my papers on the counter, my voice was raised (but far from yelling), and I was already at the point of tears. The answer that I got back was the worst experience I have ever had, including being on the receiving end of angry customers in the past. A man got up from his desk (I think he might have been the OWNER of this business) and proceeded to yell at me saying things like "You don't come in here throwing and slamming your papers at me or you can take your business somewhere else. I will get your problem fixed but don't yell and cry at me trying to make me feel sorry for you. This is not how things get done in the world Mam." At no point did this man apologize for ANYTHING or acknowledge my frustration. He made me feel small and like a little girl being yelled at by her father. The disrespect and words were like slaps in the face. I told him I was upset because I spent some of our Christmas money on these tires and his response was "Well obviously you needed the tires and would have spent the money anyway." At one point I even apologized to HIM saying that I was frustrated, stressed, and just wanting my family to be safe when we travel in 2 days on a long trip. He scheduled me for the following day for 2 new tires. My husband ended up taking the vehicle in as I couldn't go back to face that man. My husband said no one said a word to him about the incident from the previous day and there were only 2 ladies at the front to wait on him. We will not be returning to this place as the man informed me himself; I can certainly take my business somewhere else.

Great place to take your automobile. Noah is very knowledgeable about anything to do with your…read moreride. Works hard at getting your needs met while working with your schedule. Noah is friendly and will explain everything that needs to be done as well as, what has been done to your car. He is also very reasonable with his cost. Highly recommend.

Great service. I just moved to town, and needed a mechanic immediately, after the long drive. Noah…read morediagnosed the problem immediately, and fixed it fast and efficiently! I'm thoroughly impressed, and relieved that I have found a mechanic so soon. Thanks Noah!

First, I took in a 1990 Peugeot 405 Sportwagon for overhaul of the rack&pinion. This mechanic gets…read moreout-of-county Buicks, from Delphi. I got to Utah, and found his metric wrench near the right strut tower. So I returned it once back in White County. Then I took in a 1990 Citroen Xm V6, for lower control arm bushings, and a new front wheelhub and its bearing. This mechanic is the best. He knows who Tom McCahill was. I was Tom's son's best friend.

I was visiting from out of town and had an emergent flat tire. The staff at Pomp's swiftly took…read morecare of business and made the extra steps to ensure I would get home safely Good guys, great service, with very fair pricing

I had an interstate tire blowout and needed to be towed into Pomps. I arrived without an…read moreappointment, about an hour from closing time, and they not only had the size tire I needed in stock, but they got it mounted right then, and sent me on my way! Staff was very helpful and can-do. I'm not from the Monticello area, but I would not hesitate to recommend Pomps to any locals. :) Didn't cost me a fortune, either.

Been taking vehicles to Dino for years, He's great at what he does, and I suggest him to anyone…read morewho ask for a local and fair shop to take it to..

AMS Auto Repair was the only repair shop that was open near the highway where we broke down. Matt…read moretook good care of us and had us on our way in under an hour! Great service!

From the owner: Auto Repair, Towing, Roadside Assistance, 20 Years of Experience…read more Products: Tires, Oil. Services: Auto Body Repair, Auto Repair, Auto Sales, Brakes, Collision Repair, Dent Removal, Diesel Engine Repair, Domestic and Foreign Auto Repair, Emergency Towing Service, Engine Repair, Mobile Semi Truck Repair, Oil Changes, Semi Truck Repair, Tire Service, Towing, Truck Repair, Ditch Recovery, Mechanical Work.

FANTASTIC CUSTOMER SERVICE!!!!!!…read more I was in a jamb and stranded 300 miles from home. After getting towed 25 miles to the dealership, Kim & Vanessa rushed me in and got me out just before closing. I was back on the road 100 minutes after arriving at the dealership and they somehow turned an awful situation into a manageable ordeal. Thank you Kim! Thank you Vanessa!

The office lady was pretty dour. They couldn't fix my front end…read more We had to take it back to get something else fixed.