Rule Auto has been my go-to since they opened. Troy and Deanne are very knowledgeable and truthful. Prices are always reasonable. They both have treated me with respect. Not like other shops who think just because you're a female they can take advantage. Actually, all of their mechanics are honest and know what they are doing. I 100% trust them. They are good people. read more

Not going to lie I was down bad and came to Rule Auto for a miracle and they delivered. They looked at my car and got it done fast. Front desk staff was amazing and friendly and the mechanics are fast and best in town! Highly recommended! Im Very Satisfied with my visit today! It meant more than just fixing the car to me today! read more

I always bring my car problems to Rule Auto Care. He's knowledgeable, and fair. He also has integrity. Almost everyone I know uses Rule Auto Care. I'm so thankful for them. read more

Troy "Rule Auto Care" decided to block me on facebook without saying 1 word to me, as if that would delete my review LMAO!!! As a result of their vindictiveness, I decided i would post my review everywhere i possibly can, and if they keep it up ill give it to my streaming audience and have all of them write negative reviews.. Before i go any further i want to note that Rule Auto Care Blackmailed my daughter into removing her review, I wont however, i dont need them for anything, and she didnt know any better or she wouldnt have.. I guess Ms. Deana Rule should have thought before disrespecting someone she knew nothing about.... Instead she should have just Taken The "L" and had a nice life.... Just want to leave a little review for the new shop in Rensselaer In. Yesterday, 9/8/2021, my daughter and my self visited Rule Auto Care to have a tire plugged. As expected.. it shouldnt be a problem, and they would get on it. After about 10 minutes, I walk outside and to the bay door where my daughters car is parked. I ask the tech who is working on it whats up. He replies with i cant find the puncture. I respond with "Would you like me to come help you find it?". He stated that i wasnt allowed and i can understand that for insurance reasons and what not. He proceeds to grind a little rust off the rim, put it back together, Puts it back on the car and tells us if it leaks more to bring it back. Well ofcourse its going to leak more, he didnt fix anything. This morning, i get a call from my daughter who now has a flat tire. I have her bring the car to me where i decided to take matters into my own hands and find the puncture. I removed the tire, got some soap and water, and began to spray the rubber. After about 3 minutes of spraying, this tire looked like a 4 year old blowing bubbles in the park. I found the leak for them, since they couldnt do it.... it stands to reason, if they cant find a leak in a tire, how can they possibly fix anything else? Think hard before bringing your vehicle here, unless you like having your money taken for an incomplete job... THINK HARD! By The Way, Yelp! says My Review is PRETTY EPIC! :-) read more

i took my car to RULE AUTO CARE to get my AC checked out. it no longer blew cold air. after they got done they told me it was overcharged and made a invoice out to me for around $150.00. that was fine except when i tried it the next day it only blew HOT air. i called them back and they told me there was some other things that needed to be replaced to get it blow cold. this is the reason i took it to them. anyways they did not want to fix it right and i had another auto shop fix it the right way. be very carefull taking anything to them. i got half ass service. you may also read more