Having a 18 year older living down there temporarily with an unreliable vehicle was a really bad…read moresituation. Most mechanics we called told us it would be about a month out. Independent had it in within two days and were honest with what needed done. My kid thought it was serious mechanical issues, but ended up being a hose with a hole. Had them look over the whole engine and they found a few things that needed fixed, but were also realistic and didn't try to add on extra work. Price for work was very fair. Really appreciate their willingness to communicate with us from afar.

Owner was very rude to my wife & basically called her a liar. Our vehicle wasn't even fully put…read moreback together and blamed her for taking it apart when we brought it back because the job wasn't finished. I definitely won't be back or recommend this business to anyone. We aren't the only ones that have had a issue with them

Darrell and his family really saved the day for us (even if our truck could not be saved)…read more I'm 7 months pregnant, and our '91 landcruiser was overheating in the 110 degree heat as we came across the pass on a SUNDAY. We called 4 places before we got Darrell's name and number from one of the auto parts shops that happened to be open (most calls around town went unanswered because Ellensburg is a sleepy place on Sunday). Darrell's shop is a bit out of the way on his property in Kittitas, but really not hard to find. He assessed the issue and believed it to be a bad radiator, but we were not prepared to spend the night in town waiting for a new radiator to be brought in the next day, so Darrell helped us flush the coolant and check a few things out that might help the truck to be functional. Unfortunately the truck could not be saved, and in the end we chose to use triple A to tow it back to Seattle (not because Darrell couldn't/wouldn't fix the problem, but because we chose not to invest $600 in the new radiator for such an old truck). I can't say enough about how nice he was though - very thoughtful about his customers, and very helpful about trouble shooting. Not only did he let us and our two dogs spend most of the day in his air conditioned shop to avoid the heat, he also allowed us to leave the truck on his property for a few days before we sent the tow truck to retrieve it. Also, the guy had a line up out the door on this particular Sunday, and he was bending over backwards to help those folks as well. Would definitely recommend his services.

Took a road trip and ran into unexpected car trouble. Called around and this was the only…read moreestablishment that would take us in last minute. Took care of our issue at low cost and gave us a thorough recommendation on what to repair. He also took the time to call around local establishments to see if they would be able to fix the problem (possibly at a lower cost) and recommended those places. Honest, meticulous, and works with integrity. Highly recommend.

Seth Motors gets me scheduled,gets my vehicle in on time and gets the work done. They stand behind…read moretheir work are trustworthy and keep me informed They even send out reminders when normal maintenance might be coming due

Went in to have them test oil pressure on a 2001 Silverado. He tried lying to me about the process…read moreto make it seem like I had an unusual vehicle that would be a bigger deal than usual. And they couldn't do it with the normal tools. When I know for a fact what it takes to do it on these and have done it many times with a common kit. I wouldn't trust someone that lies about the process to increase the size of the job.

We were driving across the state when we had a hub on our boat trailer overheat while we were in…read morestop & go traffic West of Easton on July 2, 2020, I noted there was water in the hub. Dean Automotive & Towing referred us to Derek at Wise Automotive and Derek was able to fit us in to his schedule right away that Thursday afternoon. We went into town for lunch (The Palace - great restaurant!). Derek called with an update an hour later. He found the drum brake had bound up, and also found some water had gotten into the marine grease. Less than two hours later and we had repacked wheel bearings and the brake imbalance was fixed. He had us do a test drive first to make sure it was OK while he finalized the bill. What!?! Let a stranger rmtest drive before paying!! I've worked for an 120 employee new car dealership for 16 years and I was compelled to recognize someone in my industry who did an excellent job diagnosing, keeping us updated on his progress, and did not try to upsell or charge for additional unnecessary work. I felt his charge was fair considering he had to squeeze me into his workload. AND, he texted me the next morning asking if I made it OK, if the brakes worked. Wow! That is so rare to have followup like that in any business! The car business in general has rightfully earned their reputation for being unethical & untrustworthy. However, Derek Knaus at Wise Automotive is the example in the correct way to treat a customer. That is the right way to build a business, and you sleep much better a night knowing you did the right thing. Derek, you aced it! You've earned my deep respect, and if someone is reading this while looking for a shop in the Ellensburg area do not hesitate to schedule an appointment with Wise Automotive.

Recommended! Wise auto did a full replacement swap out of my diesel engine and transmission, not a…read moresmall job in any case. They went above and beyond to make sure it was done right. Reasonable rates, but most importantly quality work.

We are longtime Les Schwab customers and will be for life. Had a blowout on INT 90 this afternoon…read moreon our motorhome, Called Les Schwab in Ellensburg and within an hour & a half were back in the road. Thanks for the amazing service!

Driving from Tri-cities to Everett and our car began to shake violently at high speeds. We hopped…read moreoff the freeway and pulled in. This was the first Les Schwab where they actually ran out to meet us. They found one of the tires had a big bulge and was separating. Gave us a great deal in a set of gently used tires - whole set for the cost of two tires. We were in an out in a little over an hour. Great service and very friendly staff.

Rairdon of Auburn forgot to torque finish the front left lower caliper bolt which could have led to…read morea very destructive & expensive repair during a trip from Federal Way to Eburg. Did my Yelp search for the best mechanic & found D&M. Sam said bring the car in by 7-7.30 the next morning which was before they opened. I provided him with the work order from Rairdon & in less that a few hours he had found the issue, confirmed everything else that should have been done was, checked fluids & called me to say the car was ready. I was ready for a big bill...nope. Just a job done well, quickly & reasonably priced. No need to look any further for the best shop in the area (as many already know). Thanks Sam!!

While traveling to Seattle Children's Hospital our expedition right exhaust manifold broke. We were…read moreinformed by Dave's exhaust to go to D&M motors where we met Sam who was so helpful and understood our situation. He assisted us in obtaining a rental vehicle from entrrprise rental on a thursday morning and had the Expedition fixed by Friday afternoon. He evrn opened up his shop on a Sunday on our return home trip to give us our Expedition . The Expedition was so quiet and fixed perfectly! The entire experience turned from worry and stress to calm and positive professional experience that Sam provided us. The repair was professional and reasonsble in price along with the courtesy and assistance Sam provided us wes invaluable and greatly appreciated. I recommend D&M to snyone needing professional auto repair. Thank you Sam! Art Clinton and family 2/16/2026

I just bought a Jeep a few weeks ago. I cannot recommend this place enough!…read moreI had shopped around at a few local dealerships, but Aaron M, the salesman I encountered gave me the best service. A complete "Nordstrom Experience". As a woman coming in solo, this process was intimidating! From the Aaron, the salesman, to the GM Mark, to the floor manager John, to the service department Bryan and Rachel, to the shuttle driver Skyler. An excellent experience, and I'd highly recommend them to this community.

I'm confused about what this dealer is actually in business for. A couple of years ago I went in to…read morelook at a new Jeep. I found one I was interested in and needed to have my trade appraised. I had two cars I was anted to trade. They insisted I bring them both at the same time. I explained several times that I live in the area and would need to bring them in one after the other in the same afternoon. For some unknown reason this was not acceptable. I drove to Bellevue and bought a similar new Jeep that day for a better price. Fast forward a couple of years. I wanted to buy local and thought I'd give them another shot while looking for a new truck. This time the sales guy said I had to bring in my husband. We hadn't even discussed if I'd be paying cash or financing. Needless to say I left and will never try them again.

I have been a customer of AMI since moving to Ellensburg over 22 years ago. The biggest thing that…read moresticks out is their honesty. Chad has stopped me from unnecessary work that I thought I needed. I have a Chevy Tahoe with 330,000 miles that Chad had helped maintain. That is a testament to AMI ability and service.

Chad is very helpful, he explains so I understand. Highly recommend any auto needs that you needread more

Lou went above and beyond when my daughter's Subaru overheated near ellensburg. He turned our…read morestressful, borderline catastrophic experience into an education, including my daughter in all the testing and diagnostics. We still may have a blown head gasket, but Lou knows his stuff and I highly recommend him.

Lou saved my Subaru and my vacation. I had driven up from Oregon to visit family for the weekend…read morewhen engine started acting up. I feared the worst. On Monday morning he quickly diagnosed the problem and fixed It. So great to stumble across a trustworthy mechanic.