Quick, efficient and friendly auto care. My Black Explorer Sport's a/c suddenly lost its ability…read moreto cool the early hot temps days. I called Westside Car Care on Wednesday afternoon and Maria gave me an appointment the NEXT day! (When I dropped my SUV off for service I was greeted by a smiling Maria. Maria is not just friendly, but is very knowledgeable and answered my more detailed technical questions) I won't bore you with details, but my Explorer was ready for pickup the same day I dropped it off for a reasonable price. Now I believe I could "hang beef" inside as the a/c is working great! Thank you Westside Car Care.

I visited the mechanic for a diagnostic on my car because the maintenance light was on. I didn't…read morerequest any repairs; I just wanted to know the reason behind the light. Surprisingly, they ended up changing my oil, even though I had just had it changed a week ago. It seems like they'll do anything for money, even if it's not necessary.

Had 2 front rotors and pads replaced on my civic si. He could not have done a better job, no steps…read moremissed and he got me in next day! 10/10 for my guy and very affordable. Definitely recommend

If your looking for someone to do a great job and very puntual call Alan. He came and did a couple…read moreoil changes for me even on the 4th of July. Very good communication and he knows what he is talking about. Very pleasant to deal with. Price was very reasonable also. Thank you

I asked them to check what was wrong with my car so the scanned it or did diagnostic test on my car…read moreand they put a quart of oil because it's a little bit low and they took 1 hr to do all that and charge me $200 upfront. The guy who scanned it was done in less than 15min and the lady, named Sara did the estimate for 45 min. Im so disappointed and I feel like they took advantage of me. I asked if the cost is the best they can do but the other guy said that's an hr..wow! I don't want to go back there ! Although my mom and dad go there. No star!

My first time at this establishment. Very friendly, organized, professional and reasonable. Highly…read morerecommend.

Welcoming and knowledgeable crew! Came in with a mechanical issue, had it resolved in a…read moreprofessional and timely manner! Highly recommend this shop. Great people and great service.

Lied to me telling me my AC compressor was the problem, quoted me $1,000+, had someone else look at…read moreit and even swap out it out with a new one, the AC was still broken. The compressor was never the problem it was just the climate control panel which was broken. Almost spent 1,000 just to have the same problem, I do not recommend this place.

Young man who is a shade tree mechanic. Very efficient and…read morevery quick. And good value. If I ever need something done again , I will check with him first!

He just stopped communicating with me without accepting or declining to even offer an estimate.read more

This place literally saved my bacon. I was driving from Wenatchee to Spokane and my jeep overheated…read morerandomly and I found myself here. At 2:30pm we arrived with an overheating undrivable vehicle, by 4:30pm we were back on the road home. Incredible. And they were very friendly.

Jorge and the team are fantastic. Our Jeep overheated about 2 miles away from the shop on our way…read moreto Spokane and they took us in last minute. Diagnosed and fixed the issue and we made it safely back home the same afternoon. I would recommend this place!

I can't say enough "good" about White Pass Garage. They were available to me for a last minute,…read moreemergency repair and they jumped at the opportunity to do a really thorough pre-purchase mechanical survey and saved me from a major headache. Their pricing. is highly competitive, and trust me, they want to earn your business. Do yourself a favor, take your vehicle to White Pass Garage; give them an opportunity to prove their value and earn your business. You wont regret it.

These folks go the extra mile. I had an on-going issue with my truck running lean and missing…read more The dealer had not been able to figure it out. When the folks at White Pass Garage suspected the airflow sensor on my truck was to blame, they swapped the part with one from a staff persons personal vehicle to test on mine. I have all of my service done here and trust them to always provide great service.

Recommended! Wise auto did a full replacement swap out of my diesel engine and transmission, not a…read moresmall job in any case. They went above and beyond to make sure it was done right. Reasonable rates, but most importantly quality work.

We were driving across the state when we had a hub on our boat trailer overheat while we were in…read morestop & go traffic West of Easton on July 2, 2020, I noted there was water in the hub. Dean Automotive & Towing referred us to Derek at Wise Automotive and Derek was able to fit us in to his schedule right away that Thursday afternoon. We went into town for lunch (The Palace - great restaurant!). Derek called with an update an hour later. He found the drum brake had bound up, and also found some water had gotten into the marine grease. Less than two hours later and we had repacked wheel bearings and the brake imbalance was fixed. He had us do a test drive first to make sure it was OK while he finalized the bill. What!?! Let a stranger rmtest drive before paying!! I've worked for an 120 employee new car dealership for 16 years and I was compelled to recognize someone in my industry who did an excellent job diagnosing, keeping us updated on his progress, and did not try to upsell or charge for additional unnecessary work. I felt his charge was fair considering he had to squeeze me into his workload. AND, he texted me the next morning asking if I made it OK, if the brakes worked. Wow! That is so rare to have followup like that in any business! The car business in general has rightfully earned their reputation for being unethical & untrustworthy. However, Derek Knaus at Wise Automotive is the example in the correct way to treat a customer. That is the right way to build a business, and you sleep much better a night knowing you did the right thing. Derek, you aced it! You've earned my deep respect, and if someone is reading this while looking for a shop in the Ellensburg area do not hesitate to schedule an appointment with Wise Automotive.