Plain and simple, I had a window replaced and they replaced it. Called them on the phone one day,…read moregot a quote, drove in the next day, had it replaced, came back and picked my vehicle up for exactly the price of the quote. No hidden fees, no strings, nothing. Helpful, polite, and willing to go the extra step to ensure I was happy. Will certainly have any future glass problems fixed by them. They also come to you, but that's not what I had done, so I'm not going to review that.

They order a windshield for my 2008 Toyota Tundra. And super helpful. I had a appointment and…read morewaited for it

I had one of the worst customer service experiences I've ever had at MO River Gas Station & Tire…read more The posted fuel price did not match what I was charged at the pump. When I asked about the discrepancy, instead of fixing the overcharge, Becky -- the owner -- told me not to "harass" her workers, even though I was calmly asking for the posted price to be honored. She refused to correct the charge, refused to help in any way, and wouldn't provide video evidence that could have easily cleared things up. I had no choice but to dispute the charge with my bank. After reviewing the situation, my bank agreed the charge was improper and refunded my money. A business that posts one price, charges another, and then refuses to take responsibility is not a business I can trust. The lack of transparency and professionalism here is unacceptable. I will not be returning, and I strongly recommend others avoid this place.

Cleanest bathroom you'll probably ever find in a combo has station, cafe and tire shop…read more Nice ladies at the door, cool young dude at the register.

Extra mile serviced my truck for a mystery leak. They worked so hard finding the leak in my truck…read moreand did an amazing job figuring out something that I couldn't. Their price was great and there work was good.

Took my truck in to Extra mile. My truck was broken into. Owner paid for damage except didn't…read morereplace my stolen cup holder. I gave Extra Mile $900 to NOT FIX MY TRUCK. Owner then suggested removing the tank for $450 and washing it. I ran into someone who recommended another shop because removing the fuel tank and cleaning it for that cost was REDICULOUS! Took it to other mechanic. He found the problem immediately and fixed for $500 Parts, labor and my truck runs great again it was a Broken fuel pump. Extra mile didn't have a clue. Extra Mile was going to wash out the tank for $450 !!!! What a waste of money and time.

Always great service and dependable work. Have never been disappointed. Very knowledgeable staff.read more

Dustin & the guys went out of their way to get the parts I needed for my 2008 Nissan Altima -…read morethat's not always easy when you're dealing with a 14 year old car. They understood that I needed to keep repair costs reasonable. They were able to immediately address 3 of the 4 issues with locally sourced parts - not an easy chore with the supply chain issues facing automotive repair shops. I'll return in a couple days for a quick fix when the last part arrives from out of state. Don't let the Off Road fool you. While they can certainly get you fix you up for adventures, they are also ready to service your every day needs as well! Highly recommend!!!!

I just want to say how much I really appreciate Jeff Davis and all the folks at Community Auto! My…read moresiblings and I were on a day trip from Columbia, MO, when the warning light for low tire pressure came on just a few miles outside Fayette. We had no idea where to go to have the tires checked. Thank heavens we found Community Auto! It's just a block away from the town square, so it was super-convenient. I talked with Jeff and explained the problem, and asked if he could take a look at all four tires for me (my car doesn't indicate which tire has the problem). He checked all the tires right then--no waiting--and did, indeed, find that the front left tire was low, but couldn't find a nail or anything else to cause the decreased pressure. He aired it up and made sure all the tires were at the full recommended pressure. He refused to take any payment for his work, and asked if we were going to be in town for any length of time. When we told him we were planning to have lunch on the square, he asked me to come back after lunch so he could check all four tires again and make sure they were holding the air. When I returned, he checked them and they were all still fully inflated--hurray! Again, he didn't charge me for his work. And he said the next time I visited Fayette, to stop in and let him check the tires again. We made it back to Columbia without any difficulty, and that tire has remained in good operation since then. I am so grateful for the amazing service and care that Jeff and the entire staff of Community Auto provide to their customers! What could have been a very discouraging stop to our day trip turned out to be, as my brother said, just one more example of how friendly and helpful the folks of central Missouri are. Many, many thanks to all of you!

They sell used vehicles but neglect to inspect them upon receiving them. They go through to make…read moresure they turn off warning lights on the dash and do a half baked job cleaning the vehicle then knowingly sell it as if it was fine. By the time all the problems rear their heads and the lights appear again, it's too late and they won't fix it without charging you. Of course, this is assuming you're not stuck on the side of the road since you got duped into buying a junker. Then, assuming you want to use them to fix stuff, they make sure to charge you ridiculously, such as billing you for 45 minutes of labor to remove one lug nut. Then to add a little insult to your injury, their mechanics smoke in your car and leave grease and oil all over the interior. Can't recommend enough that people stay away from this shop.

Great service and honest about what your car "needs" and what can wait. They make an honest buck…read moreand aren't "part changers" like a lot of places. They diagnose before they just start putting in new parts cause they "think" this is what's wrong

I went to their place to fix my car and I spent like 6 hours. And they fix something different and…read moremy car got worse than before. Also they charge me more for the labor price . I honestly don't recommend this place at all.

I backed out of a vehicle purchase, yet this dealership refused to refund my deposit…read moreTheir deposit and sales practices are misleading and frustrating. I strongly caution anyone considering doing business here to read all policies carefully and think twice before committing. Worst sales experience I've ever had

We had a mishap on an icy street while traveling through Sedalia, MO on our way home to Kansas City…read morelast week. Our car skidded into a curb and bent several items on the left front wheel. We had our vehicle towed to Rick Ball Ford Dealership. They recognized we were from out-of-town and needed help so they got our car in right away for an evaluation. They needed several days to repair our car and gave us a ride to a nearby rental car agency, so we could get transportation for the 1 1/2 hour trip home. Without their wiliness to give us immediate help at mid afternoon, we would have had to spend the night and miss work the next day. We can't say enough good things about the service department at Rick Ball Ford-Lincoln. Zach, Candy and Dom all deserve a shout out for their quick response to help us, the stranded motorists.

I was driving from Colorado to Florida for vacation when my wheel fell off in Boonville, MO. My…read morevehicle was towed to WK Chrysler Dodge Jeep Ram Sunday night. Monday morning, I arrived 15 minutes prior to opening, where John and Luke were already ready to open up shop. I received a friendly greeting and they welcomed me in. I explained my situation while John checked me in and he assured me that I would be back on the road same day all while Luke was assessing damage and getting the parts to repair my vehicle. I was out the door at 0805 and they already began working on my vehicle. A little over 2 hours later they repaired my vehicle, changed the oil and did a thorough inspection to ensure the rest of my trip was a safe one. I couldn't ask for better! Awesome customer service and great work! I would definitely recommend!