service was excellent. I talked to a salesman named Mike and he answered all my questions gave a…read morecall back when my part was in. years ago I purchased a lot of bmw parts that I couldn't find anywhere else but the dealership. all around great parts store. thanks!

Good prices and friendly people, but their service stinks. I had three poor experiences with them…read moreback to back. As a business owner, I don't particularly appreciate leaving low reviews, but hopefully, this will give them a nudge to step up their game. Heck, if I go back another day and they deliver minimum service, I'll remove the review. Experience 1: I had my nephew order several parts and was told most would be ready on Saturday, and one would be available on Monday. I arrive on Saturday to pay and pick up parts, and the nice gentleman Sebastian told me he didn't know what I was talking about and would NOT be able to help me without the complete list. He was arrogant and rude. He didn't offer to look it up by name or check for bulk order. I called back 15 minutes later with the list, and somehow he already knew what I was talking about before I gave him the list of parts but couldn't be bothered to look it up while I was there. Sadly, it delayed repairs on my car further. Experience: 2: On Monday, I called to make sure the entire order was available, and after five minutes on hold, Juan hung up. I called back and told them they hung up on me, and Juan said, "we don't hang up on people". Experience 3: I needed another part for my car that was a special order item. He said if I paid for it today, I could get it by Friday. He sent me a payment link, and I IMMEDIATELY submitted the payment. All this took maybe about 15 minutes from the phone call to them forwarding a payment link. Today I call, and I'm told that I missed the order deadline and would have to wait another five days. No one called me to confirm I still wanted the part or even mentioned the issue when they sent the nonrefundable payment link. I recommend using them, and if they have the part, but if not, please go elsewhere. Stuff happens, and maybe my experience is unique.

This store is just ok. When I visited there were a lot of junk cars in the parking lot. The store…read morewas clean enough but the workers were not very nice. There's an Auto Zone up the street with a better staff, more parking, and lower prices.

If you ever find yourself in the East End, EaDo, and even Downtown, and also in need of auto parts,…read moreput this O'Reilly Auto Parts on your radar. It's right along Harrisburg and the Green Line MetroRail - you can't miss it! I popped in for new windshield wiper blades, and after my purchase the young gent working the register (there were three, so line moves fast) offered to set it up for me. I politely declined, but it was a nice gesture. Thank you! Parking is plentiful, there is a ramp at the entrance so I believe it's ADA compliant. Store is clean.

My car battery died right before work so as soon as I got a jump i went straight to this location…read morefor another battery. Prisma assisted me with the battery recommendation and helped install it! Appreciate the great service!

Was about to go on a road trip, and needed new wiper blades. I had heard that if you purchase the…read moreblades from Auto Zone, they will install them for you free of charge. So, I head to Auto Zone, and when I walked in, Jacob Guillermo greeted me with a very professional and courteous attitude. I told him what I needed, we walked over to the blades, he showed me the blades he would recommend, I selected a pair from his recommendation, and paid out. I then asked him about the installation, he said, "absolutely". Five minutes later, I am driving home a very happy customer. Thank you, Jacob, and thank you Auto Zone!

You walk in with a question to ask and Angelia giving you attitude off the bat it's annoying how we…read morewent up here three times and each time she didn't try to help us just get us out the store, she always "had" to get her manager but after all the fuss come to find out she could have done it herself not sure if she's not educated enough but I don't appreciate her attitude and her trying to continually tell us we were wrong in the situation, anyways me showing her I could have a attitude back got her right, one day she will meet a customer who not going for her sh!t tho and I hope to see that video on social media(: I hope she sees this review to and goes find herself another job or make whatever change she gotta make in life because she had ugly energy and it's givingggg I'm unhappy in life and find satisfaction in making others life harder /: I will be trying be trying my best to go to other auto zones from now on just sucks because this is the most convenient store for my family.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

My buying experience with Kaden was one of the best ever. He was very good to work with in…read moreselecting the car and getting me thru the process. Moreover, Kaden continues to be helpful even with post sale needs.

I don't like to leave negative reviews, but my recent experience at BMW of Houston Midtown Service…read moreCenter needs to be shared. Friday (4/3): My 2017 BMW X5 is dropped off because there is a "Drivetrain Malfunction" alert and engine light on. They recommend a new auxiliary battery and electric vacuum pump. I agree and they say that the pump is coming from Dallas, TX so it will take a day. No problem. Fast forward to Tuesday of next week and there is no update. I pick up the car with no pump. Tuesday (4/14): Drop the car off again to get the pump installed. Pick it up later the same day. I'm told that everything is good to go. Alert and engine light are gone. Friday (4/17): Car abruptly starts shaking while driving with my kids and is unable to get over 30mph. "Drivetrain Malfunction" alert back on. Drop the car off again on Monday (4/20). They recommend now that I get four new ignition coils to fix the same Drivetrain issue. I agree - what other choice do I have. Thursday (5/8): I notice that the rear air suspension is not always working, but works most of the time. Take it to them on Tuesday (5/12) to check it out - maybe it's related to something they did previously. They now recommend replacing the compressor and other parts to fix the suspension with an estimated cost of close to $5,000. I decline and ask to pick up the car. My wife picks up the car and the service rep asks why we declined services. My wife tells her in passing that it's costing too much. Not surprisingly, I get a voicemail the following day from a sales associate at BMW Midtown asking me to give them a call back. But here is where it get's even more interesting. While driving the car home, my wife notices that it feels like there is no rear air suspension at all now. She's correct. Even after waiting 5 minutes after the car is turned on, no air is going to either of the rear tires. This is WORSE than when we dropped it off! I take the car to another service garage not affiliated with BMW to get a second quote. After only an hour, I get a call from them telling me that the car is on "TRANSFER MODE." This is used when shipping cars to conserve power and essentially restricts certain functions of the car. There's no way for someone to know this mode is on unless you have diagnostic software capable of detecting it. After they delete it, the rear air suspension is BACK and the car runs GREAT. This saved us thousands of dollars of additional work that BMW of Houston Midtown Service Center told us we needed to fix yet another problem - fact not accusation. Not the type of person to point fingers (it doesn't accomplish much), but I hope that my story helps people make a more informed decision about where to take their BMW for service. There's a way to do business, and this can't be one of them.

Took my 911 in for an oil change, brake fluid change, and tire swaps. What can I say? The process…read morewas smooth from start to finish. Everything is done virtually online. You relay what services you need done to your car and they prompt you with an agreement with the pricing. It is a no-frill and honest business here, performed by Porsche specialists trained by Porsche. I was able to sit in the common area while the services were performed. You can tell that the owner, Einar, completely respects the sanctity of the area and put much love into designing the decor. With my laptop and a few hours of work, the services were all done and I was on my way home; another happy customer. Thank you Einar and I will be be back.

Einar's Garage will provide you with a clear estimate of the proposed work and the cost thereof,…read moreand give you the ability to accept or pass on the proposed work. They are extremely knowledgeable about Porsche automobiles, will work make repairs as cheaply as possible. And importantly they are honest, helpful and cordial.

I called to see if they had the rear windshield wiper I needed, and they confirmed that they did…read more Showed up 10 min later, he remembered the call and went to get the wiper and then even offered to install it! The customers had all cleared out or, of course, he could not have done that. Great service, good prices.

Stuck with a flat tire and no cash at the gas station next to this O'rielys - thankfully the…read moremanager decided to take pity on me and helped me put fix a flat and aired up my tire for a temporary fix.

Really nice and hardworking guys. I realized after work I had a flat and needed a plug asap but…read moreliterally all shops close at 7. My boyfriend called around and found these guys. They said they would wait. I pull up 10 min later and they unfortunately had 2 other cars in front of me now but they still took me. Take your business here bc they deserve it.

Mother had a flat tire so she stopped by and they said it was 50 for a USED tire AND they charge 2…read moredollars if you leave your used tire with them what kind of nonsense..... you might as well buy a new one at a different place... definitely not coming back

Tarfin is the best mechanic ever. A dealer told me I needed a major repair. I brought it to Tarfin…read more He said it was normal seepage and did not need a repair. He told me the dealer is a salesman. He is a mechanic. A single woman friend went to Fixers. Tarfin made an adjustment, closed the hood and repaired the problem, She asked how much she owed him, thinking that as a single woman he was going to charge her an arm and a leg. He told her he just did an adjustment and she did not owe him anything but to come around when she really needed work. He charged her a handshake. Honest and competent.

I recently brought my car here after noticing for a month that it was slow to start. This place was…read moreclose to my house and also had good reviews. Tarfin was able to diagnose the problem that day (it was due to a faulty starter) and after getting a new starter a few days later that he had to order, he spent a few hours on a Saturday fixing my car. He was honest and very communicative and respectful of my time. It wasn't the cheapest cost (I spent over a grand) but I think it was reasonable.