David and his guys were great to work with on getting a new pool heater! They were always available…read moreto answer all of my questions! They quickly installed my heater so that we could enjoy our spa again! Yay West Coast Pools! Thank you!! Dana & Otto

West Coast Pool Service and Repair recently replaced my pool pump after the old one stopped…read moreworking. They weren't the cheapest quote I received, but they were right in the middle and were the only licensed pool repair service among the companies I considered. They were responsive to my questions throughout the process, and the installer was efficient, professional, and had the new pump installed quickly. Overall, I'm very happy with the work and the experience. Would I hire them again? I hope I don't need to anytime soon...but if I do, I would definitely call them again.

I am so happy I called Baccaro to resolve my pool pump priming issues…read more Tony methodically deduced potential problems one by one! Finally, he determined cause to be leak at three way valve. Tony removed and replaced rubber products on said valve. Good News, pump primed and ran like a champ! Saved me big bucks by repairing antiquated valve by not replacing it!!! Thank you very much Sir!! Highly recommend using Baccaro!!

5 Stars -- Baccaro Pools Delivered Perfection! We just…read morecompleted a full Remodeled pool project with Baccaro Pools and we couldn't be more impressed. From the initial consultation to the final walkthrough, everything was handled with the highest level of professionalism and care. The mini-pebble tech with abalone shell finished pool is stunning -- beautiful coping design, flawless tile work, perfect equipment installation, and it feels like a true backyard resort. We have not felt like we could open our back doors when company was over due to the lack of an exciting and entertaining space for 15 years. Special thanks to Tony Baccaro, the owner -- Tony's personal attention and dedication to quality made all the difference. He truly stands behind his work and it shows in every detail. We also can't say enough good things about Job Manager Keith McChesney. Keith was phenomenal -- responsive, detail-oriented, proactive, and always a pleasure to work with. He kept the project on track and made sure we were happy every step of the way. The entire crew was courteous, hardworking, and left our yard clean every single day. The project was completed on time and the result is better than we imagined. Baccaro Pools is a first-class company with first-class people. If you want a pool built right the first time or have an outdated pool that needs a remodeled , call these guys. We are beyond satisfied and now use them as our weekly pool service company as well. Thank you Tony and Keith -- you two made this whole experience fantastic along with your whole team!

These guys know their stuff. They are helpful if you have a question and reliable if you have a…read morerepair.

* Unwelcoming atmosphere. * Needed help finding one item…read moreand the employee I asked was rude and not helpful. * Won't ever be back because of the terrible customer service.

We had a prior design for a pool that Jerry and his family plus'ed up soooo much! His brother and…read morefather created a beautiful rock scape that included a slide and multiple waterfall ponds which worked with the hillside underneath it. Jerry was really great to work with from the pool construction and equipment. The family makes a great team - his brother is very creative while Jerry is very technical focused and the dad is super experienced with both the creative and technical parts of the rock work and pool installation. My husband had a lot of ideas of what he wanted. Jerry listened and incorporated most of the ideas. He had good subcontractors to do the installs of the various pool parts, and he worked well with my landscape contractor who took care of the digging of the pool, drainage, the concrete decking and retraining walls. Jerry was always there early, waiting for city inspectors to come and helped me with my many questions and tile choices. Besides the rock work, we also had a swim lane installed, pool cover and diving board (yes, we were able to get a diving board pass LADBS). He was also very reasonably priced for all of it! When I first met Jerry, he had a couple of stories where it took years to get the pool installed - I didn't want ours to become one of those stories, but due to other non-pool-related factors (including finding mold in our house which diverted our attention away from the backyard), our install took 3 years, BUT it came out great. AND Jerry stuck with us the entire time. I can't believe that I don't have better pictures of the pool, but I will have to add some when I get a chance. I highly recommend Jerry and this company if you are doing a pool and have some rock work too (although I think Jerry can just do a pool too). They really are a wonderful family and company to work with!

Gerardo and his team did an excellent job fixing my pond. He was able to diagnose the issue,…read morecomplete the repair, and provide me with the pond I always envisioned. He gave detailed and accurate estimates from the start, and he was great at communicating with me through the process. I strongly recommend using Gerardo and his team.

The best pool service we have found since moving! They kept our pool blue even when we were…read morerequiring the electrical for the pool equipment. Worth every penny!

I was very impressed with the outcome of how my pool came out crystal clear and a big shout out to…read moreDanny he delivers value and quality to the craft he's doing he's very informative and very helpful person I would be using paradise pools again

Brian did an excellent job installing my new pool pump. He was responsive from the start, showed up…read moreright on time, and was very knowledgeable. He made some great suggestions on relocating my pump and filter and made sure everything was installed correctly. The whole process was smooth, professional, and the pump is working great. I would definitely recommend him to anyone looking for reliable pool related services.

Short version: Brian was super knowledgable, on time, prompt communication, and did everything on…read moretime and on price. I highly recommend. Details: I wanted to upgrade my system with all the latest automation and lighting. Also, I had a malfunctioning salt cell that my weekly pool tech could not figure out. I contacted Brian via the website and received a quick text that same day to setup a meeting. He quickly got the salt cell replacement going under warranty (no cost to me!) and spec'd out an automation setup. That night, received the quote with a timeline to get the parts/ installation. Price was right. Brian got everything installed and running very quickly (and on time) and was super communicative / timely throughout the process. I also liked that he was able to set a time for a meeting, not a half day time window like so many do (and fail to meet). It was a breath of fresh air having someone promptly call you back, setup meeting times and meet them, do the work as promised and on time. It's the way it should be! I'll definitely use Brian again.

Jack was recommended by another pool maintenance person who doesn't do above ground pools. He was…read moreable to diagnose and repair my problem in less than an hour. It's hard to believe it, but the problem was a bad fuse, that just happened to go out when I replaced my water. Very happy with the service and communication. Definitely one of the best service experiences I've ever had.

Prompt. Professional. Honest. On time. Good communication. All great things you want from any…read moreprofessional coming to your home. I had 2 other pool guys tell me I needed a new pump and I was resigned to the fact hut Jack came and saw the breaker was tripped and fixed it. He probably could have sold me a new pump but he did the right thing and honestly customer for life. Thanks!

Great service and quick responsiveness. So helpful and wonderful helping me with my pool issue…read more Thank you very very muchfor you help and kindness.

If you need a candid, no-nonsense, and knowledgeable person for pool service, Marco Giuliano is…read moreyour man. A week ago, I was looking for pool equipment service and repair and found Marco. He came out to assess the issue and determined there were two things (pipe leak and pool heater requiring service) that needed service and/or repair. He explained he could repair the leak but not the heater due to the complexity involved . Instead, he preferred to pass and have someone who can take care of both so that I don't have deal with two parties and be able to get a price break if one person/company handled the job. I was pleasantly surprised. Next, he suggested a trustworthy, local (for me) company in Arcadia he'd like to refer and will send me the information. Within 10-15 minutes, I get a text from him sharing that he made a call to the owner, described the issues found, and confirmed they can handle both. All I needed to do was call and schedule the service. All of it was done within a week. I would've gladly given Marco the job simply based on one thing - Putting the client's best interest in mind FIRST. That is rare to come by nowadays based on the companies I've dealt with in the last few months. Regardless, I wouldn't have able to get this done within a week if it weren't for Marco's first-class service and connections. I was impressed by Marco's professionalism, candidness, and simplicity of communicating with him. He was not only knowledgeable about anything pool-related but also resourceful as demonstrated in working with the company he recommended. Therefore, if you have any pool-related needs, you need to reach out to Marco. You won't regret it! He can either do it or refer you to someone who can!

Amazing small business. Had an issue with my pump and he was able to fix in a timely manner. Also…read moregave me some nice recommendations on how to keep my pool clean. Thank you!

Jp brought my pool back to life. Green to clean in three days…read more Kids love the pool and the wife loves the jacuzzi. Thank you JP

When we moved into our home, the seller left the spa/hot tub and said it was working. Come to find…read moreout, it wouldn't heat the water at all. After searching high and low for someone who services above-ground hot tubs, I finally found High Flow Hot Tub and decided to give them a chance. Tony responded right away and was able to schedule a diagnostic appointment quickly. I was worried the repair was going to be expensive, but Tony worked his magic and got it heating again without needing any new or costly parts. The diagnostic and repair fee was very reasonable. I then scheduled a full deep clean to get it ready to use. Once again he showed up on time and finished the job spectacularly and quickly. I 100% recommend High Flow Hot Tub for all your hot tub needs. Their weekly maintenance package is also a fantastic deal.

I had a hard time at first finding someone to repair my hot tub, but I'm really glad I found High…read moreFlow Hot Tub. They were easy to work with, very knowledgeable, and came out quickly. The quality of work was excellent. What really stood out was how much time he took to explain everything to me. He didn't mind me watching and walked me through what he was doing step by step, helping me understand how the hot tub works. That made me feel 100% comfortable and confident in the repair. I'll definitely be using High Flow Hot Tub again in the future and would highly recommend them to anyone having issues