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    Authenticate 4 Me

    5.0 (3 reviews)

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    Northeastern Supply

    Northeastern Supply

    4.2
    (5 reviews)

    While clearly oriented on contractors, the staff is always more than willing to take time, learn…read moreabout some small project I got and help me find the right parts for the job. It's a great place to shop! unlike a Lowe's or HD, the staff actually knows what they are talking about. It's a bit more expensive than a HD type store but price is more than worth it in the customer service & experience.

    My hot water heater died, so I needed a replacement. I did some research and concluded that I…read moreshould buy a Bradford-White lowboy, mostly because it should fit perfectly in the small space available for it in my condo. Unfortunately, Bradford-White does not sell to retail stores, so they recommended two local suppliers. The first, in VA, gave me an estimated replacement cost of $1,900 to $2,000 for the water heater, installation and removal of the old unit. Then they told me they do not service DC. Thank God! This is what led me to call Northeastern Supply. They offered to sell me the same unit for $362, and I found a local plumber who will install it for a couple of hundred dollars. Pat at Northeastern supply was very helpful on the phone. She patiently looked up the model I thought I needed and went over the dimensions so I was sure it would fit. I asked how much delivery would cost. It is free in DC!! The next day they delivered on time, but I noticed before I opened it that it was not the unit I discussed with Pat. When I called, they immediately said "oh, that's our fault," and they promised to bring the right unit the next morning, which they did. All the people I interacted with were pleasant, helpful and professional. I haven't encountered such great customer service in years. I will certainly do business with Northeastern Supply again whenever I need anything they sell.

    Blue Raven

    Blue Raven

    5.0
    (3 reviews)

    I had no idea what to search for or what to expect when contacting a private security business…read more This was my first time seeking out these services in order to more safely address/resolve a situation with a mentally unstable, aggressive, and often-drugged up individual. I spoke with Mike on the phone last week about my situation. He was professional and patient with my little worry-filled self. He followed up diligently to my questions / concerns and provided resources that were helpful for my situation. He worked w my uncertain timeline due to this particular unstable individual's unpredictability. The situation ended up resolving peacefully. I am grateful for Mike's support throughout it, and I highly recommend working w him for your security needs - whether as a little female like me fearful and needing help; or private security for dignitaries; or for organizations needing security for events. It was difficult to figure out what to search for with private security, but through this experience, I learned through a bit of research that Virginia's Department of Criminal Justice Services (DCJS) has a website where you can look up a business related to security and see the license info (and make sure they are legit too if you're working w one private individual). You can also read into what the differences in training are for each of the certifications. Mike has agents available who can serve as unarmed and armed security with arresting authority. (There might be more security services his business does, but this was mainly what I was needing so that's what we spoke on!)

    Mike was more than accommodating and helpful with my personal situation. Professional, polite, and…read moreextremely knowledgeable. He went above and beyond with thoroughness and I could tell that this came from a sincere desire to help others in need. I could not recommend more.

    Spekless Cleaning

    Spekless Cleaning

    4.8
    (469 reviews)

    I want to update my review, because I've heard from Ryan from the corporate office. While they did…read morenot provide good cleaning in my home, they have tried to make things right. They issued a full refund and offered numerous apologies. They said that they are using this experience to train their staff, and I hope that is true. They also said this experience was a one-off, and based on all the reviews I've seen, I will take them at their word. While my cleaning experience with them was poor, I can appreciate how hard they've worked to make things right. I didn't want or need a full refund, but I'm glad they decided to do the right thing and give that to me. It speaks to the character of the business. While I cannot give their cleaning services anything more than a 1/5 stars, I will say their customer service and response have been 5/5. Truly exemplary. Thank you Ryan, for your customer care. It is appreciated.

    I am absolutely blown away by the deep clean that Spekless performed on my home! The plan was…read moresimply to have my house cleaned in anticipation of guests visits. The result was SO MUCH more. In addition to making everything look better than when I moved in (awesome baseboards, tub, and stove cleaning) the team made some adjustments to my space that made a real difference. They recommended for instance, moving my trash can to the other side of my kitchen for easier reach, and now I wouldn't have it any other way. I'm also very impressed by how professional and respectful the team was. This was the first time I've invited cleaners into my home and I was nervous about what the experience would be like. All the worries were nothing because I couldn't have had a better experience.

    Authenticate 4 Me - professional - Updated June 2026

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