Excellent experience from beginning to end. The service was friendly, the space felt fresh and…read moreclean, and everything was handled with good attention.

Good work appreciate the quick service and visit from the pink truck! Happy to make future calls.read more

I called Kevin because our laundry room sink was terribly clogged. To my surprise, Kevin had a…read moresudden opening and he came right out within 15 minutes! They got the pipes cleared out quickly and thoroughly, and charged a very low price. We have had a plumber for years but over time the company has become unreliable. We are very happy to have found ourselves a new plumber! Now for the best part: my wife is transgender and if I'm not home, home service can be frightening and fraught. You never know what someone will do when confronted with a trans person. Kevin and crew were respectful and kind, didn't try to price gouge, and were friendly! I just can't say enough good about Kevin and VinKo plumbing.

Kevin came out and got the job done, no questions asked other than my address. He accepted the task…read morein a timely manner. Many others wanted to charge me just to get out to my house to "see" what was clearly shown in the photos when I made the request. He didn't try to to upsell anything, and the initial price based off my photos was fair. He even went out of his way to source other parts needed being that it turned out to be a slightly more complicated job than we anticipated. For that, he gets my respect and my future business. Again, thanks a ton.

RIP OFF!!!! Called these guys to install a new hot water heater. Plumbing was there from the…read moreprior hot water heater. Including going to pick up a new unit and installation was 2.5 hours. They charged $2,500.00 for installation!!!! That's $1,000 per hour!!! If you want to get ripped off, then use this company.

I had a frustrating and disappointing experience with Plumbing Pals that I want to share so others…read moredon't go through the same. I called them about a kitchen sink issue where water was draining slowly, and pipe is leaked or cracked under the sink. I clearly mentioned both issues during the call. They told me there would be a $78 diagnostic/service fee, which would be credited toward the final repair cost if I chose to go ahead with the work. That seemed fair, so I agreed. The technician who came out did not do any repair work. He looked at the issue and told me he only handles drain cleaning, not pipe replacement and that a different plumber would need to come for that. He also said if he attempted to unclog the drain, it would worsen the leak and the sink still couldn't be used. After he left, my card was charged $78. Shortly after, I received a quote of $475 to unclog and replace the P-trap (drain pipe). Even though it seemed high, I approved it. I also downloaded a $50 coupon from their website, as they suggested. Once the work was completed by a plumber the next day, I asked to confirm that the $78 would be credited toward the $475, along with the coupon. He said only the coupon would apply, and the $78 would not be refunded or included, even though that fee was supposed to cover diagnostics, and this job was a direct result of it. I called Plumbing Pals for clarification, and they sent me a recording of my initial call as "proof" that I only requested drain cleaning. Ironically, that very recording clearly shows I said there was a leak or crack in the pipe that might need replacement, which confirms I was upfront from the beginning. It's obvious they either didn't listen or chose to ignore what I said. When I tried to escalate the matter, I was connected with a supervisor named April, who was extremely rude and dismissive. She insisted that the $78 would not be refunded or credited and told me if I wasn't happy, I "didn't need to do business with them again." As a customer, I'm not a plumber, I rely on professionals to diagnose the issue (which is why they charge the service fee in the first place), communicate honestly, and apply the service fee toward the repair as advertised. This company failed on all fronts. In short, this was a misleading, overpriced, and unprofessional experience. I regret using Plumbing Pals and strongly suggest others look elsewhere for honest and respectful plumbing service.

Warren is one of the good guys! Since buying my home in East Oak Lane I've had multiple plumbing…read moreissues without resolution. Warren was different. He took his time today -- on a holiday! And, troubleshot floor by floor what the issue could be. He listened to my concerns and we agreed a nice plan forward. Most importantly, he cleared the problem and I understood everything he did and why. I'm glad I finally locked in with a good plumber. You should, too!

Warren at Boss Plumbing & Heating offered an unparalleled customer service experience. I had an…read moreissue with the kitchen sink and he was able to diagnose, articulate the issue, and fix the problem in a kind/professional manner. He responded swiftly to texts and was at my home within the hour after the initial inquiry. Quality work and valuable advice for how to maintain the plumbing in the home. I'll be choosing Boss for all my Plumbing and Heating needs moving forward.

Had a backflow ejection in our 1900 home and called Goodman after seeing positive feedback on…read morereddit and facebook. Their office was quick, friendly and professional, and understood how the city and Philly Water Dept works. Sean came out within 2 hrs of my call and was experienced with unclogging curb drains. He explained the problem, how to fix it and the price ($210) before starting work. He was done in under 15 minutes. I really appreciate his knowledge and never felt belittled or taken advantage of.

We had a bad leak under our kitchen sink. We contacted Goodman - they were able to schedule the…read morerepair within 2 days. The representative came during the time frame they provided when I made the appointment. He was courteous and took time to explain what the problem was. He repaired the leak in a very short time. This was the second time we had Goodman repair plumbing issues, and we'll be calling them back if we have anymore!

Michael was very helpful in getting my water heater replaced. He explained the different options…read moreand presented his professional opinion as to which was best. I definitely recommend his services.

Impeccable customer service. Very knowledgeable. Arrived promptly for appointment and resolved the…read moreissue quickly. Highly recommended!

I found Julio, the owner of Philly Plumbing Services, for a water faucet and filter installation. I…read morereally appreciate his transparency and good scoping--he was responsive and willing to provide a quote range upfront. He was also great with scheduling and communication, super on time, knowledgeable, and approachable. I'm happy to refer him to my neighbors and will definitely use his services for future home needs. Highly recommended!

My tenant called and said they took a bath and when they went downstairs there was water on the…read morefloor. I called to leave a message to first inline for the next day. Julio answered my phone call after hours and was ready to go. I told him tomorrow is fine because the tenant just took a bath. The repair needed was the round piece on the side of the tub under the faucet went bad and it allowed water to leak out of it . It's been a week and so far it's all good. He was there and left . I had no idea about anything about this company before I called. All I knew was the plumber I had for years who charged me $670 to connect a wire to the thermostat I just installed wrong on a Sat night. After living through that I figured any company would be better. It's nice to know there are still honest people out there. Thank you Philadelphia Plumbing. They were very reasonably priced .

Professional, courteous and does a thorough job. Mr. Dixon answers calls, has competitive rates,…read moreand shows up when he says. I highly recommend Dixon Plumbing.

Great work. One day. Very professional..called on a Sunday and called right back would recommend…read morethem