Great wood fired italian pizza. I discovered this place by…read moreaccident looking for a honey farm that was nearby. As it turns out we were hungry so I stopped in and we had that vegetarian pizza.. It was remarkably good so it came back a couple weeks later and tried some of the other varieties. Well, worth it

Three different times I stopped for take out & all were lovely supper experiences. My friend & I…read morereally enjoyed the pizza from here (a first for both of us in 2025 during the Cowichan Valley Dine Out event meal features). I also ordered pick up for just myself another time. Lots of dessert & pre-made meal choices. Even if you're just stopping for something to drink, you'll enjoy browsing through the little shop. They're focused on Italian specialty items but have a mix of other goods there too. Staff are always friendly & are very patient with my packing logistics so I can carry everything myself while using my cane. There's seating inside & on the patio. I'm yet to go early enough in the day to enjoy the patio or on a nicer weather day but I do appreciate the very sturdy ramp up to the restaurant/shop doors & patio. Decent amount of parking too. Quick to drive to from Duncan & I first noticed this place when I took Lake Road for different views. Immediately off the main road but pay close attention to google maps (or whatever you use) when you're driving to the restaurant. As you see the sign & restaurant after you should be slowing down to turn into driveway. By my third visit, I knew what to look for & I didn't have to circle back. Looking forward to stopping here in 2026 & trying more items off the menu.

Funny how one bad review can drag a place down. Our experience with Panago was TOP notch. Their…read morephone ordering person was super-professional. When it was clear that we were ordering vegetarian, she asked whether we wanted dairy or vegan cheese on each and every item -- she really made sure the order was correct. Next, they transfered me to someone else to pay over the phone, which also went smoothly. The delivery was quick, the food was terrific, everything was packaged perfectly... No complaints at all. The best part? THE MENU. Oh good God, the veggie and vegan options were over the top!! They use Beyond Meat Italian crumbles, veggie pepperoni, Daiya cheese, and they even serve Gardein veggie chicken strips. This place is VEGETARIAN HEAVEN. I was worried that the cheese would be scant, due to the negative review someone posted here, so I got extra cheese on every one of our three pizzas. Totally satisfied with the quantity of toppings. We are in LOVE with this place. It ain't cheap, but it sure is delicious. We will definitely be back!

the pizza was good. It was open late which is good for me. They have lots of topping choices if you…read morebuild your own pizza

This place was awesome. Love the setup and the setting at the farm, as well as the overall vibe…read more Just the right size menu focusing on doing a handful of things right. Salad was great and Pizzas were both delicious- we had the Margherita and Pepperoni. Dough was light and fluffy and wonderfully crispy with a little char from the wood fired oven. Loved them both. Local white wines were both really nice on a warm day, as was the Cider. Chocolate Cake and Berry pie with homemade crust were both as if grandma had made them. If we're ever on Vancouver Island again we'd come back no question.

Stopped here first lunch while riding a 3 day bicycle camping trip. Beautiful location, super…read morefriendly owner & staff AND AMAZING PIZZA! coming back as soon as possible

ordered a pizza, not deliverer. called was told I gave wrong phone number but email showed the…read moreright number. finally delivered... delivery person said I was here and rang your doorbell.... nope I have 2 dogs that lose their minds when the doorbell rings and are barking like crazy as she says this.

They have a delivery driver that bombs through our neighbourhood at about 80K. We have lots of…read morepedestrians here, kids playing in the park, etc. plus pets. We have called and spoken to the manager three times and asked them to call us back after they have spoken with the driver. They have not done so, because I assume they don't care. I will never buy pizza from them.

It's been a long time since my last review of this place. In 2016 I swore I'd never go back. when I…read moreheard that it had been taken over by former employees I decided to give it another try. I've been in twice in the last 6 months and I have to say it is definitely not the same restaurant! both times I had the meat lasagna and my friend had the calamari. the lasagna was baked perfectly with lots of cheese and meat. the calamari my friend had was considered 5 star as well. The server was polite and attentive. I suggest if you have ever been turned off before, give it another try.

Food - ok Service - lazy and bored…read moreAmbiance - dark and cavernous, aka funeral parlour vibes Price - mid I would resist going there again

I am from NY this place is excellent. Great service…read more Amazing food. White Choc Rasp Scones are incredible, I don't even like scones. The soups are out of this world..had the white bean Quesadilla, how do they get it so full of flavor?? Considering becoming a vegetarian..sure wish they would write a cookbook..

It smells good the portions look great people look pleased. I kinda kind of think. I'd like to eat…read morehere someday.

Went to this location, asked the cashier if I could get the pizza of the day special by ordering in…read morestore or did I have to order online. Was told I could order it instore. This was an outright lie!! As a result of ordering in store I was charged almost 20% more for the items. I would have happily ordered online if the cashier was honest about it. I highly do not recommend ordering from this store ever. I tried to contact the store and Pizza Hut but was not able to get a response by either party. Horrible customer service and low customer value. They obviously do not need return customers so don't give them any.

Failure to follow direction. Not the first time either…read more Ordered a pepperoni lovers with easy cheese and all the pepperoni on top. Half the pepperoni was under the cheese. We like crispy pepperoni.

I made a reservation. We were seated next to the kitchen although there were many empty tables…read more Easier for the staff, I guess. Pizza was terrible, like cardboard, and the toppings fell off because there was no cheese.

This is not about the food or the service. This is about management Manik Kaura. While explaining…read moremy problem to him on the phone I was called a liar! And I Quote: "I don't believe you." Well ... that did it for me. I have been a regular customer for Boston Pizza Duncan for a very long time ... at least three times a week for delivery ... sometimes more often. I no longer wish to have anything to do with a company, owned by a gentleman who would speak to me in those terms. I am absolutely finished!!!!

Very good pizza, Jasdeep was very kind and should a raise To CEO. Love this place and the bread…read moresticks were very good.

We were looking for a quick lunch while in Duncan (myself, husband and 6 year old). From the google…read morereviews it seemed Just Jakes was a bit more of a fancier restaurant so we went to the Brew Pub next door. We were told they aren't licensed for kids but Just Jakes is owned by the same people and has the same menu/kitchen. Just Jakes, the servers were lovely. Free soda refills without asking. Food was good and reasonably priced. Kids menu was cheap and cheerful. It wasn't fancy or pretentious at all. Ended up being a good stop. It was busy and the food did take a little while to come out, but we enjoyed it.

We have been waiting over an hour and still haven't received our food. No sense of urgency at all…read more Ridiculous.