I've always been a Lowe's shopper, but I've recently been going to Home Depot because they have…read morestaff that can help you with cutting wood, finding what you need and especially help with loading heavy projects. Last time I was there as I was checking out a worker walked up and offered his help without me looking or even asking, now that's good Customer Service. That's a good reason why I go back probably once or twice a week.

Bought a new whirlpool dishwasher- bought extended warranty. Piece of junk failed after 2 months…read moreand Home Depot won't honor the extended warranty as they are saying it is the manufacturers problem. Manufacturer has made filing a claim impossible. Totally wasted $1200 bucks. Home Depot could care less and is no help. Extended warranty is a joke. Two pieces of advice. Don't buy anything from Home Depot and don't buy anything from Whirlpool. I trusted both and lost

I was lied to multiple times about a delivery date. I was forced to jump through hoops to add…read moreinstallation onto my order, even having them refuse to accept any debit card for the order, so I was forced to go buy a gift card with my credit card to finalize the transaction. I felt like I was in Monkey Island or Daventry just to get some basic service. When I left the store, I was shown my delivery was still going to be on the 21st. Today, I find out not only is it not showing up today, no one could help me, from the customer service people in the phone center or the Prattvile store itself. I got hung up on TWICE trying to speak to a manager and the people at the store started acting like I was out of line for calling back after that. I still don't know if my dishwasher is showing up next week or not. This is definitely the last time I'll ever shop at any Lowe's store in any town or online. Absolutely despicable service from top to bottom. I have not been this angry at a company in a very long time. Just absolutely worthless employees in all ends of it.

Lowes what happen to your store…read more You can't get help with anything and the people act like the customers are an inconvenience. Maybe it would be best to just make this a self service store and let the employees stay home.

Harbor freight has very good tools and prices. Some tools may not be the best but you can always…read morebuy warranty or some of their hand tools have lifetime warranty as well. Employees are helpful but the problem is finding them. They're always low staff and you cant find anyone available in or near the isles

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.