This hotel has a perfect balance between comfort, convenience, and excellent hospitality…read more The rooms are spacious, with the separate living area being a huge plus. The beds were comfortable, and the quiet atmosphere made it easy to relax. The complimentary made‑to‑order breakfast is a standout feature. The omelets were fresh and delicious, and the buffet offered plenty of variety. All of the staff members were consistently friendly, attentive, and eager to help. Whether it was a quick question at the front desk or a request from housekeeping, every interaction was polite and professional. There were three women in particular who were the kindest. One at the front desk and two staff member in the dining who passed out a flowers to all the mothers for Mother's Day and wished all mothers a happy Mother's Day. I hope their day went just as well as they made everyone else's. The location is ideal--close to the Energy Corridor, major highways, and plenty of dining options. Parking was easy, and the property felt safe and well maintained. Overall, I would absolutely stay here again.

We've stayed here the last two years for our annual trip. Everyone is very friendly and extremely…read moreaccommodating. The regular rooms are very nice and the room with a enclosed bedroom is even nicer. Very spacious. It's nice to have a door that closes, but this room has two doors, one that takes you through the bathroom and another that takes you directly to the living room. Breakfast in the morning is great. There's a made to order omelet and eggs any way you want station. They do an excellent job. There's also a waffle maker, one is in the shape of Texas. Plus the regular assortment of bread, muffins, bagels, yogurt, fruit & etc. The oatmeal was very good. We also utilized the meeting space for a large day & half meeting, as well as a luncheon party. Both were set up and executed very well. All of the staff was phenomenal. These are the ones I was able to get their names before I left. All of them went above and beyond to ensure that we had everything we needed. My grouo can often be a little bit high maintenance and since we travel a lot we have high expectations but everyone was fantastic. I know we'll br back next year. Victoria Gayton Bobby Sparks Patricia Front desk Alicia Server Am breakfast There was also a blond bartender that was very nice and abother girl at the front desk that was very sweet. Thanks for making our stay so easy!

Anything positive about this property is nullified by the fact that my room was next to the staff…read morelaundry which was in use during the middle of the night. The amount of noise-slamming, banging and talking-made it impossible to sleep. On checkout got a meek 'sorry' and no other offer to fix this during my stay.

Older hotel but incredibly convenient and close location to the galleria. I had a nearby work…read moreobligation and this hotel was in prime distance to the galleria. The elevators are pretty slow moving between floors in the building, but once you're out, downtown Houston is right at your fingertips! I love the complementary reception at the bar off the lobby during the afternoon as well.

Stayed at this property recently and utilized their meeting space for our group program. Our…read moreprogram coordinators cannot stop mentioning how incredible our time was here compared to other locations we travel to for our work events. The management staff was so helpful, anticipated any and every need, very intently detailed oriented, and going above and beyond to accommodate us. The food was wonderful, the rooms very comfy, quiet, newly built and very clean. I look forward to returning in the future.

Located in Katy close to Elyson neighborhood, this hotel offers happy hour in the evenings, good…read morebreakfast, friendly staff, pretty decent bar selection, good location, clean rooms . Will stay here again!

婚姻届と子供の出世届などを提出しに行きました。スタッフの方に色々と助けて頂きました。ありがとうございました。…read more火曜から木曜日までは結構空いているそうです。 領事館に行く際は、ちゃんとアポ取りをして行くことが無難です。2、3日前に取ることをおすすめします。 それではまた。

Get rid of rude and disrespectful workers in this consulate who tell applicants pure garbage…read more We went to this consulate to apply for my 8-year old Philippine citizen daughter. I am a US citizen and lives in Texas. My daughter lives in the Philippines and waiting to emigrate to join us. I have her passport and birth certificate proving I am his father. The interviewer asked me for a Power of Attorney?!?. So I asked what's the power of Attorney for? He went away from the interview window and grabbed a Power of Attorney form and answered me that since my daughter is already 8 years old and not 6 years old, she now needs to consent to me bringing her to Japan. They are asking me to have my daughter who is a minor to sign a legal document. I asked for the Supervisor, and sure enough, he stood by what the first interviewer asked me - A Power of Attorney signed by my 8-year old daughter consenting. Does this mean in Japan, parents need to furnish a Power of Attorney signed by their minor children as a proof of their consent that they are traveling with their parents. The interviewer and the supervisor of this consulate should be both FIRED!

I ask maintenance to fix the toilet, I fixed it twice. The garbage truck was outside beeping at…read more3:58am while I write this review woke me up. The front staff was the only good part they were friendly enough. Ehh no hot tub, room needs a deep clean, need to have a working toilet in a hotel room.... Not impressed.

The kitchen appliances worked, the bed was comfortable, and the thermostat was easy to adjust and…read morecontrolled the temperature correctly. Check in and check out were fast and easy. The breakfast didn't have any upscale items like bacon or eggs, but they had 4 different types of fresh fruit, so it wasn't the bare minimum either. My biggest complaint is the variety of annoying sounds I heard in my room: the toilet would occasionally run water as if it were flushed (probably a seal leak), the fridge would make some knocking sounds when it cycled on, and occasionally there was a loud clanking sound somewhere near or above the bathroom sink. On my second day, I reported two of the three issues they didn't fix it, but I didn't expect them to since it's hard to fix something when the sound doesn't occur while the repair guy is standing there. Like most Hilton hotels in this price range, the TV video quality was poor to moderate, depending on the time of day (I think). Trash bins were very small. The elevator floor number 1 label is completely rubbed off and floor 2 is half rubbed off, making them hard to read. Also, the floor buttons aren't the easiest to push. It's trivial but annoying the first time I tried to find my floor button and might not be ADA compliant. Everything suggests a low class, low quality, profit-before-customer experience, but it works just fine if all you need is a clean bed and basic breakfast.

If you need documents processed or a visa issued by the Vietnamese Consulate in Houston, this…read moreoffice delivers exactly what's required -- no more, no less. The setup is minimalist and efficient in its own way, with soothing background music playing continuously as you wait. It's a good idea to bring a book or magazine since processing times can vary. Be aware that photography is not allowed inside, and payments are cash-only. There's a Bank of America ATM conveniently located across the street for those who need it (as always in Houston, stay alert when handling cash). The staff members are clearly focused and professional in the straightforward Vietnamese bureaucratic tradition. Communication can occasionally be a bit challenging if you don't speak Vietnamese, so patience and politeness go a long way. Keep your documents perfectly prepared--there's no public copier on-site, so handle copies beforehand. Overall, this Consulate performs its duties reliably if you come ready, stay courteous, and understand that diplomacy begins with a smile.

Updated June 5, 2026…read more Came in Tuesday 3:00pm and was seated last in a long line of chairs. Apparently a very busy afternoon but I barely made it in to reception by 4pm. Receptionist reviewed my forms then said copy of passport was needed! Lesson learned: have extra copy of passport or documents just in case. Returned on a Friday 2:30pm. Surprisingly no line, receptionist promptly waved me to come in. Reviewed my forms then offered to process visa exemption while I wait outside. I took the offer, went back outside to waiting room. 20 minutes later, heard my name called to go back in and take the passport with the 5 year exemption sticker. Lesson learned: come in early right after 2pm and perhaps go on a Friday for potential short line.

The staff are very nice but the hotel is directly off of the highway. It was extremely loud and I…read morehad to change rooms. The hotel provides free ear plugs and now I know why. Did not get much sleep. The hotel is dated and needs renovating. It was not that clean. The service was excellent though. Both Will and JP were both extremely helpful. The M lounge is dated as well but the staff go above and beyond.

This place takes advantage of everybody. You show up in front desk no smiles, no happiness nothing…read moretry to order food room service six calls later run around and nothing. The place is just nothing but a zoo no organization no representation the place just a cash grab for other people and responsibilities. This place is not want to show up and get service horrible front desk, people, horrible room, service, horrible place to be.

I had an unnecessarily strange experience here solely because of the woman working as the security…read moreguard. She was on shift 11/18 between 8-12. She is incredibly rude and condescending, which happened before my family begun speaking to her. It seemed as if she was trying to provoke my family to have an excuse to kick us out. This experience is already anxiety inducing because of the steps of the process. She doesn't seem like a good fit to be working a front-facing job greeting people seeing how unwelcoming and insanely rude (unprovoked) she was to us as first-time visitors. She angrily and loudly gave me unsolicited advice about my personal life as my back was turned and walking away. I didn't say anything to her the entire time. It was strange and unnecessary. After getting through that nightmare of a person the experience was good. The employee that actually helped us through the process was a great man, very helpful and friendly. He answered all the questions we had with kindness. He gave us additional information we might be interested in and was very encouraging.

Our experience was mostly good. The security guard was quite rude and was more interested in her…read morephone than letting us in at our designated time. She found pleasure in berating us for not filling out the sign in completely, even though her instructions were ambiguous at best. As we waited she did the same thing to four couples that came in after us. Our German rep was stoic and pretty decent. It would be nice if there were more clear instructions for paperwork. There are so many peculiarities of documentation that we still have to go home and mail some of it, even though we brought as much as we could possibly think of.