I paid for my tags there over a month now. I was told it should take about 3 weeks. I tried to…read morecontact them and my calls goes straight to vm. Used another phone and someone texted back saying the office is open but busy and we could just stop by. I then responded saying I want to check on my status and no one responded. Everyone needs to know they are fraudulent and keep away. Reporting this company and will attempt on getting my money back from my bank. UPDATE: I was able to speak to someone at the DMV today August 3rd and was told no tag application was filed for my car vin. She asked what company completed the initial application to know if they are known. Once I told her she said she is aware of the company and will send them an email. I had to print some documents and left the DMV. By the time I returned to start the process I was told the company I paid just put in the paperwork. They only did that because I was never gonna stop.

My wife recommended this place for me to register my truck. I was in and out in 5 minutes and…read morereceived my plates in 2 weeks. The absolute best experience for my registration needs

Went in to reinstate my CDL from a downgrade. I had tried everything before I came here. I had…read morepassed my DOT physical at Concentra. License was downgraded because the results never got to the clearinghouse and nobody knows why. It was allegedly sent in twice. Jennifer at this DPS location was very helpful and walked me through everything with patience and understanding. It took awhile but she got me all fixed up and license back on track.

DONT GO HERE. These people are racist. i am a 17 year old girl trying to get my license, and thus…read morewhite lady was nice to ANOTHER white lady while getting into my car, but then got into the car with me, and SNATCHED MY LICENSE, and then when i went to do parallel parking, my tire got on the foundation of the cone, SO I DIDNT HIT IT, and she failed me. I didn't even hit anything, but its a racially thing. they fail you for EVERYTHING, even if it's not your fault. don't go here PLEASE DONT

i've been to this location about 3 times for auto sticker renewal & each time i was in & out in…read moreunder 30 minutes. everyone is so nice & friendly. the area is always clean. definitely have had a better experience here than any other tax/court office.

Seriously I don't know what the heck is going on with them! Three trips here and they are closed…read moreevery time! They don't answer the phone because the number listed is wrong and they have no consideration for people rushing across town from work. Lets not forget the fact the website is wrong with the posted hours. And the signs on the doors are epic! Sad that they say we are open in the morning as if you didn't just tell them you are work when they open and no you can't come on your lunch break if you work on the other side of Houston.

It's the my first time visiting this location much closer to my home then previous spots. I stopped…read morein to get a new EZ TAG for one of our newer vehicles. It was very smooth. Transaction was handled pretty quickly. I was only there for maybe 10 to 15 minutes and I was gone. I definitely recommend this location if you need to do any business with the EZ TAG.

Has always been a hassle with payments, and deleting and locking saved payment methods. While it…read moremay be smooth to sign up everything else is not. I hate that they did away with texas tag. They were so, so much better.

I had multiple issues with my license, which made it really difficult to get a good car insurance…read morequote from many of the big-name companies. Luckily, one of my buddies referred me to Texas Auto Title, so I decided to give them a try. I met with Ms. Bushra, and she absolutely worked her magic! Not only did she help me find coverage, but she also got me the cheapest insurance rate I could find. I truly appreciate her time, effort, and dedication in helping me out. I highly recommend Texas Auto Title and especially Ms. Bushra if you're looking for affordable insurance and great customer service. They also offer home, commercial, trucking, garage, and other insurance policies, so definitely give them a call and see what they can do for you. Thank you, Texas Auto Title, for the amazing deal and excellent service!

John was super helpful he answer all my questions, concerns and pointed me to the right direction.read more

This was one of the worst customer service experiences I've ever had. The staff were extremely…read moredisrespectful and unprofessional. I felt that I was treated unfairly and without basic courtesy. Instead of helping, they spoke in a rude manner and made the process unnecessarily difficult. No one seemed interested in answering questions or providing proper assistance. A government office should treat people with respect regardless of their background, but unfortunately that was not my experience here. I hope management reviews the behavior of the staff and improves the service for the public.

This new office has less seating space and moves slower than molasses. Auto tag renewal for my…read morehusband took 2 hours and when I came wait time said 30 min and I'm going on over 1 hour. One of the attendants say they are just going in order of tickets pulled but it's moving x10 slower than the old building.

I love love this place they go above and beyond for ur needs ms Karen and her team are really good…read moreat what they do I always come here for my titl needs and much more thank you again swift auto this review isn't for show either lol real person not AI

Notary service was quick fast and friendly. Highly recommend the service here if you need a quick…read moreservice

Severe Staff Hostility, Appointment Mismanagement, and Management Cover-Ups…read more -DO NOT waste your time here for passport appointments. -My father and I arrived on time for a scheduled 12:00 PM passport appointment. Upon arrival, the employee, Darrel Mitchell ( his picture is all over places on this page), immediately displayed hostility, making unprofessional assumptions before even processing our application. After taking our original ID and citizenship documents to copy in the back, he claimed we were missing paperwork and required us to wait in the corner while walk-in customers were prioritized ahead of us. -When I politely inquired about our appointment status, a second clerk ordered us back down to wait in the corner. We ultimately left due to verbal hostility and safety concerns regarding our original federal documents and for not knowing when they will work with us. -To make matters worse, local station management actively covers up staff behavior. When we reported this, local management submitted false timelines and inaccurate statements to official inquiries to protect their staff. -FOR OTHER CUSTOMERS: How to Report Misconduct Beyond Local Management If you experience staff abuse, service refusal, or cover-ups at this branch, do not rely on reporting it to local post office management or Google reviews alone--they routinely dismiss local feedback. Use these official channels instead: * Submit a Complaint to the USPS Office of Inspector General (OIG): * Go directly to https://hotlineform.uspsoig.gov/ or call 1-888-877-7644. * File an official report under Employee Misconduct / Abuse of Authority. The OIG is an independent watchdog agency outside local station control. * Contact Your Congressional Representative's Office: * Submit a constituent assistance request to your local U.S. House Representative (for this district, Congresswoman Lizzie Fletcher / TX-07). * Request Congressional Casework assistance for federal agency oversight and staff misconduct at the Alief USPS branch. * Alternative Passport Acceptance Locations nearby: * Instead of booking here, visit other post office or a local county courthouse where staff treat residents with respect.

I came here to mail a package and it was smooth and fast, it was not busy at the time I was there…read more But better service than the one near my house for my shipping needs. I like the old school ramp for the handicap.