Great location, located right downtown Houston next to the Toyota Center and the Houston convention…read morecenter. Within walking distance from many great local restaurants the hotel also offers an evening reception with a light bite and free drinks. major draw for the property is its all-suite layout. Also as a plus, the rooms are suite style. Each suite is large, featuring a private bedroom, a separate living area with a sofa bed, a microwave, and a mini-fridge.

This hotel had A LOT of pros (and only a few cons), but overall, we had a wonderful stay…read more For starters, it's walking distance to several downtown hotspots. Not once did we feel uneasy (and we live in the Houston area - did a staycation for my husband's birthday). A few years ago, it would be a different story. There are a few homeless in the general area, but they aren't disruptive. We stayed in room 705, complete with a city view. It was quiet and lovely. I wish the rooms had a full-size fridge and cooking area, but for downtown, the suites are just as big as a studio apartment. There's space-themed decor throughout the hotel. I found the valet pricing to be a bit steep, and unfortunately, I have reason to believe two pairs of sunglasses were stolen from my vehicle. (I realize they should have been put in my purse immediately after use, but it slipped my mind, and out of habit, I put them in the console.) Regardless, it's frustrating. It also took 10-15 minutes for valet to pull our car around, so that's something to keep in mind. The evening reception was nice, especially with the two drinks/person/night. We had chips and queso, though they had a few other offerings. Make sure you get the card at the front desk. The front desk staff will also try to sell you on destinations for a cheap rate. I'm not sure when this became a thing, but instead of telling us about the evening reception and breakfast, they tried selling us on a stay in Chicago. I really just wanted to go to our room since I did everything on the app. We also found the breakfast to be worth every penny to stay in this hotel. I can't have gluten, and there isn't any GF bread. I had eggs, potatoes, grits, and coffee. There were cereal, fruit, yogurt, and waffle-making options as well. I appreciated the coffee bar having various syrups. The hotel was extremely accessible for those with disabilities/handicaps. We saw several people in wheelchairs or with assistance. Hearsay on the Green is inside the hotel, and the food is priced well for what you get (and it's excellent). If you DoorDash, the Dasher has to leave your food/items at the front desk. They are not permitted to go up to guest rooms. The rooftop pool and hot tub offer views of the city and Toyota Center (excellent people watching). Overall, I'd stay again (but I'd ensure I brought my cheap sunglasses and not my Maui Jims).

This hotel has a perfect balance between comfort, convenience, and excellent hospitality…read more The rooms are spacious, with the separate living area being a huge plus. The beds were comfortable, and the quiet atmosphere made it easy to relax. The complimentary made‑to‑order breakfast is a standout feature. The omelets were fresh and delicious, and the buffet offered plenty of variety. All of the staff members were consistently friendly, attentive, and eager to help. Whether it was a quick question at the front desk or a request from housekeeping, every interaction was polite and professional. There were three women in particular who were the kindest. One at the front desk and two staff member in the dining who passed out a flowers to all the mothers for Mother's Day and wished all mothers a happy Mother's Day. I hope their day went just as well as they made everyone else's. The location is ideal--close to the Energy Corridor, major highways, and plenty of dining options. Parking was easy, and the property felt safe and well maintained. Overall, I would absolutely stay here again.

I recently visited the Embassy Suites by Hilton Houston Energy Corridor for a 50th wedding…read moreanniversary celebration. Yesterday was my first time visiting an Embassy Suites property though I'm quite familiar with the upscale lodging brand. Given its amazing exterior, I knew the inside was going to be as close to stunning. Sure enough, my expectations about Embassy Suites were met. Finding a spot in its adjacent parking garage, which it shares with a few office buildings, wasn't difficult. When we entered the hotel, a gentlemanly employee held the door for our group. Everything appears to be modern, spacious and well kept. Those three adjectives even apply to the restroom. The hotel did exceptional when it comes to the food the guests and I consumed. We tided ourselves over during the supposed cocktail hour with a decent setup that included pita chips, bread, hummus and fruit. Dinner was worth the wait as we were treated to a delicious buffet consisting of spinach salad, stir fried peas and carrots, rice, teriyaki glazed mahi mahi, grilled pineapple chicken and sweet and sour pork cutlet. There was vanilla ice cream and cheesecake for dessert in addition to a coffee and tea station. Before I left, I went downstairs to check out the onsite bar, which had the A&M-LSU game on. I didn't order anything, but I noticed it was quite the place for people to gather at. The rating is four stars because I can't really opine on the experience of staying here, but I assume that those from out of town with business to conduct in the Energy Corridor or surrounding areas have this Embassy Suites on their list of places to hit the hay at.

I stayed here for 3 nights. First time at this hotel. I was pleased with the room however I was NOT…read morepleased with the cleanliness of my room and the service. Room: Premium King Suite. It was spacious and nice. The bathroom however was unclean. The shower was clogged and did not drain. Front desk sent maintenance to fix it. When maintenance fixed the issue he left clogs of hair in the shower and other disgusting dirt. I called front desk again and housekeeping was sent to clean the entire bathroom. Snack tray: This is given only for premium suite. It is suppose to be replenished daily. Mine was not for 2 of the nights. I called the front desk about it the first time I didn't get my tray and I was told someone would be sent. No one came. The next day I informed front desk again and someone came the next day which was my check out date. Spending the amount I paid for this room I expected top notch cleanliness and for my tray to be replenished. Breakfast: Good hot breakfast and there is a section of selection you can choose that is made to order. No complaints there. Happy hour: Enjoyed happy hour. There is a selection of free drinks during happy hour for hotel guests.

Anything positive about this property is nullified by the fact that my room was next to the staff…read morelaundry which was in use during the middle of the night. The amount of noise-slamming, banging and talking-made it impossible to sleep. On checkout got a meek 'sorry' and no other offer to fix this during my stay.

Front desk staff were incredibly friendly. Allowed early check-in. Room is older but kept up well…read more Indoor pool. No complaints.

Stayed at this property recently and utilized their meeting space for our group program. Our…read moreprogram coordinators cannot stop mentioning how incredible our time was here compared to other locations we travel to for our work events. The management staff was so helpful, anticipated any and every need, very intently detailed oriented, and going above and beyond to accommodate us. The food was wonderful, the rooms very comfy, quiet, newly built and very clean. I look forward to returning in the future.

婚姻届と子供の出世届などを提出しに行きました。スタッフの方に色々と助けて頂きました。ありがとうございました。…read more火曜から木曜日までは結構空いているそうです。 領事館に行く際は、ちゃんとアポ取りをして行くことが無難です。2、3日前に取ることをおすすめします。 それではまた。

Get rid of rude and disrespectful workers in this consulate who tell applicants pure garbage…read more We went to this consulate to apply for my 8-year old Philippine citizen daughter. I am a US citizen and lives in Texas. My daughter lives in the Philippines and waiting to emigrate to join us. I have her passport and birth certificate proving I am his father. The interviewer asked me for a Power of Attorney?!?. So I asked what's the power of Attorney for? He went away from the interview window and grabbed a Power of Attorney form and answered me that since my daughter is already 8 years old and not 6 years old, she now needs to consent to me bringing her to Japan. They are asking me to have my daughter who is a minor to sign a legal document. I asked for the Supervisor, and sure enough, he stood by what the first interviewer asked me - A Power of Attorney signed by my 8-year old daughter consenting. Does this mean in Japan, parents need to furnish a Power of Attorney signed by their minor children as a proof of their consent that they are traveling with their parents. The interviewer and the supervisor of this consulate should be both FIRED!

I thoroughly enjoyed my visit here. The people at the desk were all very friendly. The hotel is…read morelovely. My room was beautiful. And the breakfast rocked. I'd say it was the best hotel breakfast I've ever had. Very chef-y. I would definitely stay here again if I'm ever back in the area. (I would have given them four stars, but the following policy is not the fault of that one hotel. I had to check out 3 hours late, and they charge you $50 PER HOUR for every hour you check out after the normal time. )

I ask maintenance to fix the toilet, I fixed it twice. The garbage truck was outside beeping at…read more3:58am while I write this review woke me up. The front staff was the only good part they were friendly enough. Ehh no hot tub, room needs a deep clean, need to have a working toilet in a hotel room.... Not impressed.

Updated June 5, 2026…read more Came in Tuesday 3:00pm and was seated last in a long line of chairs. Apparently a very busy afternoon but I barely made it in to reception by 4pm. Receptionist reviewed my forms then said copy of passport was needed! Lesson learned: have extra copy of passport or documents just in case. Returned on a Friday 2:30pm. Surprisingly no line, receptionist promptly waved me to come in. Reviewed my forms then offered to process visa exemption while I wait outside. I took the offer, went back outside to waiting room. 20 minutes later, heard my name called to go back in and take the passport with the 5 year exemption sticker. Lesson learned: come in early right after 2pm and perhaps go on a Friday for potential short line.

I had to go to the Consulate three times to get my visa exemption renewed. Prepare to wait because…read morethey only take one person at a time. The security guard could be nicer, but he's doing his job. The first time I arrived on a Thursday at 11 am, and the waiting room was full. The security guard told me it was closed. Okay then... I come back later that afternoon at 2 pm, and it was only me and another person. I brought the 'Application Form for Issuance/ Reissuance of a Visa Exemption Certificate' completed by hand. Turns out, you need to fill it out online and print it out. A barcode should appear at the top right corner when it is processed. Please do NOT fill it out by hand! Use the link on #3 to access the document (photo attached). You will also need to bring a photocopy of your passport, expired visa exemption, and expired passport if the old visa is associated with it. It should only cost $10 if you can wait 10 days to pick it up. To add insult to injury, it costs to park in the garage for over 20 minutes. I come back the next day, Friday at 2 pm. Lots more people this time. No phones allowed so you have to sit and stare at the wall. It takes me about 1 hour to get to the desk. Smooth and quick process since I had everything required.

The staff are very nice but the hotel is directly off of the highway. It was extremely loud and I…read morehad to change rooms. The hotel provides free ear plugs and now I know why. Did not get much sleep. The hotel is dated and needs renovating. It was not that clean. The service was excellent though. Both Will and JP were both extremely helpful. The M lounge is dated as well but the staff go above and beyond.

This place takes advantage of everybody. You show up in front desk no smiles, no happiness nothing…read moretry to order food room service six calls later run around and nothing. The place is just nothing but a zoo no organization no representation the place just a cash grab for other people and responsibilities. This place is not want to show up and get service horrible front desk, people, horrible room, service, horrible place to be.

We were greeted by a friendly security guard and were seen before our actual appointment. The…read moreconsulate employee was friendly, efficient and professional. Applying for a new passport took about 10 minutes. Thank you! We appreciate the great service.

I had an unnecessarily strange experience here solely because of the woman working as the security…read moreguard. She was on shift 11/18 between 8-12. She is incredibly rude and condescending, which happened before my family begun speaking to her. It seemed as if she was trying to provoke my family to have an excuse to kick us out. This experience is already anxiety inducing because of the steps of the process. She doesn't seem like a good fit to be working a front-facing job greeting people seeing how unwelcoming and insanely rude (unprovoked) she was to us as first-time visitors. She angrily and loudly gave me unsolicited advice about my personal life as my back was turned and walking away. I didn't say anything to her the entire time. It was strange and unnecessary. After getting through that nightmare of a person the experience was good. The employee that actually helped us through the process was a great man, very helpful and friendly. He answered all the questions we had with kindness. He gave us additional information we might be interested in and was very encouraging.

Applied for three visas separate times and the process was simple and fast. Their website explains…read morehow to fill out the application and any confusing part of the application. Once they received the passport they took it to the Chinese Embassy the next day! Received the passports back in less than a week! Definitely recommend! Thank you!!

He is very helpful and communicative. You are given updates through the whole process and it's a…read morequick turn around. His site on how to fill out the COVA visa was very helpful.