Australia Post at West Lakes is a fairly big store, yet it still feels crowded when you're trying…read moreto browse inside. It's not the ideal place to bring your trolley after you've done your grocery shopping. My favourite thing about this particular Australia Post is the wide selection of stationary and gift items. There's always some great bargains to be found, such as books, mugs, movies, music and some pretty awesome stationary items. The staff are very friendly and aim to assist you as much as possible. There's plenty of checkouts, which is great because it's always very busy in store, but this way you still end up getting served rather quickly.

The workers like to charge you more than necessary and exploit people who don't do their research…read more Once I got my parents to help me deliver some packages and since I knew they have a history of doing so, I wrote all the prices on the box so they can't scam us. Took them 20 minutes to find the page which listed the exact prices. Said website was the AusPost "calculate postage" page, you'd think they'd be competent enough to know that exists.

This one is not as busy as other post offices because it currently only has two ways to get to this…read moreside of the West Lakes Shopping mall! You can either enter via the entrance from one of the parking lots OR you have to enter David Jones first from the food court entrance and exit from their women's undergarments section. Customer service is subpar even though the queues are near to non existent. Employees are not gonna make you imagine rainbows and unicorns. However, I can't say I've ever had excellent post office service before.