i do't usually leave reviews, however this PO goes above and beyond to always assist and they are…read moreall so incredibly professional/helpful and polite. such great people in our community!

The workers like to charge you more than necessary and exploit people who don't do their research…read more Once I got my parents to help me deliver some packages and since I knew they have a history of doing so, I wrote all the prices on the box so they can't scam us. Took them 20 minutes to find the page which listed the exact prices. Said website was the AusPost "calculate postage" page, you'd think they'd be competent enough to know that exists.

This one is not as busy as other post offices because it currently only has two ways to get to this…read moreside of the West Lakes Shopping mall! You can either enter via the entrance from one of the parking lots OR you have to enter David Jones first from the food court entrance and exit from their women's undergarments section. Customer service is subpar even though the queues are near to non existent. Employees are not gonna make you imagine rainbows and unicorns. However, I can't say I've ever had excellent post office service before.