How to make a chore into something pleasant - way to go Henley South Post Office!…read moreThey are always so helpful and friendly here, with attentive service. If you have an awkward package, they will help you pack it to the best, safest, cheapest option. They have helped me repack envelopes to save money and they are proactive in offering advice. I just phoned them and they tracked two Express Post parcels for me, explained the details of the service and then gave me a customer service phone no so I could get a refund for one that was late. They are patient and also very warm people who make you feel special and cared for. AND there's a great chicken and chips shop two doors down so you can grab some sneaky dims sims and sit by the beach for a treat afterwards....#justathought

This would be a 5 star post office except for one thing…read more The ladies are delightful & very helpful. The rotund, grey haired old man is rude, grumpy, unpleasant & usually quite unhelpful. 5 stars for the girls. 0 Stars for the man. Body mass to star ratio the lovely girls lost a star because of that miserable man!!

Australia Post at West Lakes is a fairly big store, yet it still feels crowded when you're trying…read moreto browse inside. It's not the ideal place to bring your trolley after you've done your grocery shopping. My favourite thing about this particular Australia Post is the wide selection of stationary and gift items. There's always some great bargains to be found, such as books, mugs, movies, music and some pretty awesome stationary items. The staff are very friendly and aim to assist you as much as possible. There's plenty of checkouts, which is great because it's always very busy in store, but this way you still end up getting served rather quickly.

The workers like to charge you more than necessary and exploit people who don't do their research…read more Once I got my parents to help me deliver some packages and since I knew they have a history of doing so, I wrote all the prices on the box so they can't scam us. Took them 20 minutes to find the page which listed the exact prices. Said website was the AusPost "calculate postage" page, you'd think they'd be competent enough to know that exists.

This one is not as busy as other post offices because it currently only has two ways to get to this…read moreside of the West Lakes Shopping mall! You can either enter via the entrance from one of the parking lots OR you have to enter David Jones first from the food court entrance and exit from their women's undergarments section. Customer service is subpar even though the queues are near to non existent. Employees are not gonna make you imagine rainbows and unicorns. However, I can't say I've ever had excellent post office service before.

i do't usually leave reviews, however this PO goes above and beyond to always assist and they are…read moreall so incredibly professional/helpful and polite. such great people in our community!