Never, never, never take a loved pet to this clinic. It's not so much the veteranians as the smart mouthed, mistaken prone staff. They do honor appointment times and become really pissed off if you question anything they say. Enougfh is enough! GO SOMEWHERE ELSE!!!! read more

If you come hear bring a Brinks truck. He was having some minor issues that we just wanted to get checked out to be on the safe side. They wanted to do blood work and a urine sample. I brought a urine sample, but they said they wanted to take there own. Can you say ch ching. They found absolutely nothing and changed me over $400. I now go to Ebert's, and I have never paid over $200. Austintown Veterinary will rob you blind. read more

Trash. My family has been going to this vet clinic for over 15 years. It has not been the same since Dr. Greer left. So many amazing physicians have left that place leaving only one Doctor. She's completely unprofessional and only cares about getting a paycheck. So if you want to take your beloved furry family member somewhere where they care if they live or die, then DONT take them here. Just speaking the truth and hopefully it will save an animal's life. read more

The service at Austintown Veterinary Clinic is first class everyone always takes the time to listen and answer any questions that I have and The care for my pups is outstanding special thanks to Dr. Whitfield read more

We are fairly new to Austintown so we needed a new vet for our 3 dogs & 1 cat. One of the dogs needed rabies vaccine updated so I brought our Chihuahua in for the: Wellness exam $46 3 yr vaccination rabies shot $18.80 Bordetella, Nasal vaccine for kennel cough (boarding dogs) $18.80 Heartworm testing and samples of Nexgard $25 All costs about $109 altogether. Now, I had no idea you had to have the heartworm testing and the vet told me that they need to be tested once a year along with heartworm prevention. I have owned many dogs and cats prior to coming here and not once did a vet tell me these things. Most of my dogs and cats died of natural causes, old age. So I dont know what this vet is talking about. I hope this review helps. I still think this vet clinic is cheaper than most other vets I called. read more

My dog has been a patient here since we got him as a puppy - 7 years ago. Recently, we woke up to find him paralyzed in his rear legs. I called about 10 minutes before the clinic opened, told them the issue, and asked if he could be seen. I was (rudely) told there were no available appointments, but that I could call in each morning, 15 minutes before opening, and inquire if there were any cancellations for the day. I explained that I wasn't sure how long I could wait for him to be seen and asked WHEN the next available appointment would be. The lady (rudely, again) said "I already told you there are no available appointments!" I said "So, for the foreseeable future, there are no more appointments available EVER?!" She said "Well, we do have one on_______" and offered me an appointment in 2.5 weeks and told me if I didn't want to wait I could go to an animal emergency clinic and offered me 2 recommendations. Here are my issues: 1) As stated, my dog has been a patient here since pretty much birth - and is now 7 years old. I have spent thousands of dollars here over the years on check ups, medicines, vaccinations, etc. It's not as if I simply picked a random veterinarian and asked them to suddenly see my dog for the issue at hand. My dog is an established patient and that held no importance to them. She didn't even think about it or ask if it would be POSSIBLE to have him seen that day. One would think they would have at least made some type of effort squeeze him into the day, especially since I called first thing - it wasn't as if I was calling on an evening or weekend. 2) She was so rude. If it was absolutely impossible for my dog to be seen, she could have AT THE VERY LEAST been kind about it. Zero compassion was shown for the situation. So, we ended up finding another veterinarian (Hudson Veterinary Clinic - a bit of a drive, but we knew it was a good clinic) that was willing to squeeze our dog in, despite their busy schedule. They were extremely kind and compassionate and DID NOT have to go out of their way to help us...but they did. Then, a week later, our dog was in need of a refill on his pain meds and the veterinarian we saw offered to call Austintown Vet Clinic to see if they would be willing to fill our prescription so we didn't have to drive 2 hours there and back just to fill it. Unfortunately, they were met with the same level of rudeness we were and I had to make the drive to pick up the meds. Again, they were rude when it was not necessary. At this point, we are not sure if our dog is going to make a recovery, but we are 100% certain that AVC will never be trusted for the care of our dog again - or any possible future pets for that matter. read more

Everyone there is SO KIND, and they are very helpful to me when it comes to paying, they really deserve 5 stars. But they are a bit high on the prices. BUT you get the best doctors in town. I have a biter, who amazingly, doesn't bite Dr. Cheryl. So, we stay. read more

It's been awhile since I've been there as I've moved away about six years ago now, I can't recall how I heard of the place, think it may have been that I just saw it in passing and it was close to home. I took my cat here for all of her routine checkups and issues since I got her in 2005 and love the job they did. I saw Dr. Tangeman whenever possible, I felt he truly cared for the animals. My cat wasn't eating much so took her in for treatment...he even called the next day AND after hours to see how she was doing...I call that above and beyond. I was never disappointed with the service and they have many veterinarians so if you can't get in to see one, another is generally available. read more

Was looking for a vet for our new puppy and was recommended here. I couldn't be happier! The staff is very friendly, and there isn't too much of a wait. Which is good cause our little guy likes to go! I absolutely love the vet we see, she's super nice and is very good with our puppy. Compared to other vets I've heard about its a steal! I never walk out with a huge bill. I can't see us ever going to another vet! read more

Brought our dog in with a spinal injury which we found out later. Our dog could barley walk and the hair along its back wouldn't go down. She also had a strange arch in her back. They took x Rays and examined our dog. They couldn't find anything at all. They said our dog had a problem with her knee. No evidence but had a problem. They drew blood to see if she could take a arthritic medicine. She had high enzymes and couldn't take it. They prescribed her tramadol. She got worse. We took a video of her and sent it to our vet friend. She immediately told us she had a spinal injury. She told us what we needed for her. We called this vet back and explained to them what was wrong with her. They then gave us a prescription for prednisone. Prior to this we called back about her getting worse. All they wanted to do was investigate her enzyme count. 185.00 later they did nothing for us. They said they don't deal with spinal problems. Thanks for taking our money to do nothing. I'm glad we found a real vet. Our dog is doing well and recovering. read more

We have been with this clinic for years, back to the 90's and over time the service, professionalism and compassion for the pets has declined in so may ways from the front desk not providing accurate information down to the veterinarian not providing a thorough examination. Our 11 year old GSD slipped and fell on the tile in the waiting room multiple times while walking to get weighed in, the vet tech just stood and watched and did not provide any help until after the fourth attempt of trying to get him up and over to the scale without further incident. Once in the room, the vet did his yearly exam but failed to address the fall in the waiting room. Needless to say our boy ended up in the Emergency Clinic that evening for further evaluation. When the ED Vet spoke with the doctor via phone during consult, she mentioned to him that during the exam she did notice mobility was slow and he seemed weak. She never addressed those concerns while in office with her early in the day to us. From this stand point it looks as if she did not want to be bothered to look further into things and was just wanting to move on the next patient bc it was the end of the day on a Friday (This was a scheduled appt days in advance) and a holiday weekend coming. This was the final straw and we have decided to move our furry family member to another Clinic. read more

sent my dog home with the wrong medication, and as a physician i know the improtance of proper medication, and a non medical person told me it's no big deal, you aren't a doctor. need to find me a real veterinary office read more