Took our dog for a dental visit he needed X-rays and extractions. I knew I was looking at 1-3k so…read moreno big deal. However, Took him on a Friday for a consultation they told us full mouth X-rays and then extract what needed to be taken out. Again. So far so good. Then tell me that they have an opening on Monday for surgery and they have an opening in a few weeks. We said let's wait the few weeks because then we can take the day off work and be with him. Pre plan. They said OK then came back a few minutes later and started pushing for the Monday appt. Needs done NOW !!! So I said ok. We can do that even if we have to call every we know to see if we can get a drop off and pickup because WE WORK! They basically said well it needs done and you need to do it. So I am now not feeling comfortable at all with the pushback. Then they left our door open and I hear them talking about the amazing vacation that the Dr is going on and now I feel like my dog is her vacation spending money. They come back in and then proceed to tell us that they will do his blood work AFTER HE IS SEDATED. I asked several times if they wanted to draw it while we were there and they said nope we will do it Monday. We scheduled and left but on the way home I just had this horrible gut feeling so we got home and I called and told them no he is not coming on Monday and we will call to reschedule. I decided on a second opinion. Went to another vet and they required blood work with in 4 weeks of surgery. They booked out a long time so he went back about 2 weeks before surgery. They did a blood test and called me 24 hours later and told me that we needed to cancel the surgery. My dogs thyroid was off the charts and if we attempted surgery at that time he would have probably died on the table !!! They started him on thyroid medication and then retested him a month later and found out that he was then good for surgery. He did fantastic and is alive today because we went to a vet that actually cared more about my dog than my wallet! oh and the other vet we went to was $200 the cheaper than this joke of a " caring vet ". That would have killed my pet. They were charging for a syringe $25 you can buy a pack of 200 for under $10 extractions are charged by the minute! So if they work slower they make more with anesthesia and the actual extractions. Look I get that getting the education is expensive and their time is worth it but it made me fell like if they want to add a new addition on their house that tooth is gonna take 15 minutes to extract vs the actual 3 min that it really takes.

I have brought both of my cats here for care and they have been wonderful every time. My most…read morerecent visit was with my senior kitty who had lost weight and declined rapidly. They did blood tests and ultimately determined he was not going to last too much longer without suffering. They helped me through this awful process and were nothing short of kind, understanding, empathic and supportive for both my kitty and us when we returned a few days later. Thank you all for your kindness.

If a vet clinic charges you 650$ (150$ of that being for 2-3 x-rays) and they find shot gun pellets…read morein your neglected foster rescue dog & the veterinarian says absolutely NOTHING to you about it... disregards it completely, stating "it's actually quite common". Is that acceptable? Personally, I don't think anything about a dog being shot should be viewed as "quite common". Especially since this dog is visibly limping and has open wounds all over her body. Don't worry... none of the 650$ covered an x-ray of her extremities to rule out pellets in any other part of her body. It was just enough to cover a chest x-ray, blood work, some antibiotics and a vet tech's disrespectful attitude towards a very concerned owner. I would have never taken the time to write this negative review if the vet tech, whose name was Stephanie, was more apologetic - or if the office would have offered to do other X-rays free of charge to rule out any further damage (since that should have been the logical next step after finding the shotgun pellets). I've never witnessed such unprofessional behavior and incompetent misconduct in my life. If you truly value every aspect of your pets health, seek treatment elsewhere. This clinic is only interested in your pocketbook - not the health of your pet. Also edited to add - I was just made aware that they offer 501c animal rescue discounts. I was never offered this discount. I repeatedly stated that my dog was a foster and that a rescue would be paying her bill. Now a month later, she is still visibly limping and her condition has not improved. Now, the rescue is left footing the bill yet again at another vet clinic because this clinic failed us so miserably.

I miss the REAL Drs. who worked there (Tammy) . The Female Vet (?) we saw was totally rude and…read moreunprofessional. Didn't even concern herself about the problem we went in for (blood in urine) but gave me all sorts of grief over a rabies shot which he cannot have due to seizures he had with the last one. Don't waste your money OR time.

My first time visiting and we had a fantastic experience. The building is clean and beautiful! The…read morestaff is friendly. I would defiantly recommend this veterinary. A computer screen states your dogs name in the entrance way as a welcome greeting... so nice!

My cats were very well taken care of fed and exercised out of their private areas. The staff was…read moreexceptional!

I LOVE this veterinarian office. I've had concerns for both of my cats and all I had to do was give…read morethem a call. They got me in the same day the first time I called. I had to call again and I was given an appointment the next day. The staff is super personable and kind, the Dr. is amazing, and I leave the place with peace of mind without breaking my bank. Highly recommend!!!!

I absolutely love these guys they saved my cats life and always there when I need them I now take…read moreOtis there and they r amazing with him

We adopted my sister's 8 year old Peekashu after her passing. This was one of the the few…read morecompassionate vets that would accept our new family member when we brought her back from Cincinnati. I know at this time you can not go inside, but Rick the vet tech is so kind and gentle with our Bella. I can why the vetinarian clinic has a mainstay on the Westside of Mahoning County.

58 years of protecting my pets and they all got exceptional treatment and long lives...fair…read morepricing.....great staff, great Vets

I've wanted to give this a couple days to pass because emotions since Bernie's passing have been…read morepretty raw for us and I wanted to write this with a clear head. I've been a loyal customer with Franklin Animal Clinic (Franklin, PA) for decades. I enjoy the vets, I've had minimal problems, and care was mostly on-par with expectations. When my Saint Bernard, Bernie, was in the midst of failing this week, a call was made to alert them that Bernie was on his way, was in severe pain, unable to walk, difficulty breathing, really struggling, and we needed to see someone immediately. We had an arrival time of 12:40 pm however, we were told that they were "closed for lunch until 1:00 pm" and even worse, they couldn't see him until 1:40. Now, I don't know about you but what has happened to compassion and sensitivity in this world? You have a dying dog in your parking lot and the response is "Wait until our lunch is over?" Bernie died in the back of my vehicle in their parking lot that day. He never made it in to see a vet for either a diagnosis or to be humanly euthanized. I'm a huge advocate of promoting local business but for this to happen, I'm disheartened. I'm going to turn commenting off on this post because this is strictly for informational purposes. I wanted to put this out there for you to form your own opinion on this facility based on this experience. Our pets are so important to us and to know that my Bernie died in the parking lot waiting for a vet is unacceptable. I'm heartbroken it ended like this but, at minimum, I'm glad Bernie was surrounded by his family, getting belly scratches as he took his last breath.

Everything was amazing!!! The doctor(s), nurses - everyone was incredibly nice and actually came to…read moremy rescue as well when I slipped on the tile floor and threw my cat halfway across the room in her cage (as I landed flat on my back). Good to know they can take care of humans, as well lol!

I haven't been there before. Just heard they were pretty good with Animals. Maybe in the future…read moreI'll try them out .

the best vet. been going to dr. Parks for many years and he is the best…read more and will always go to Dr. Parks keep up the good job. Dorothy

EXTREMELY disappointing! I just called and she told me to call around because she's completely…read morebooked. My dog has a splinter in her nose! I love Dr Parks but the staff?! Not so much! I can't believe you don't have to for your regular customers!!!