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Austin's Paw Spa

2.0 (4 reviews)
Open • 6:00 am - 6:00 pm

Services - Austin's Paw Spa

Dog walking

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11 years ago

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11 years ago

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10 years ago

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11 years ago

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Paws Veterinary Clinic & Grooming Spa

Paws Veterinary Clinic & Grooming Spa

(12 reviews)

Yes, I said I would leave a bad review for the unethical practice and unlike you; I hold my word…read more My dogs condition hasn't been fixed even after paying for their advise.. From Paws owner: "number one priority is the wellbeing of pets" interesting because my dogs paws have not healed even after given "proper instructions with scheduled medicines" and my solid 186 payment. Still haven't had any follow up calls to see how HE IS DOING. That should be number one, right? From Paws: "Julie Dube first time customer called Paws and requested an estimate on 8/14/2024. Estimate was for vet exam, rabies vaccine, heartworm test and heartworm preventative for a total of $102.09. please note that estimates are valid for 30 days only." FEEL FREE to look at the call logs. Their "estimates" change within four days not 30.. pictures added below of call logs.. The initial $45 was for the paw condition so that's their poor logging (Again untruthful or terrible communication on their part) From owner: "Customer came in on 11/02/2024 and everything that was in the estimate was done. Customer also wanted our Vet to check on an ongoing skin problem her dog is having (which was not in the estimate)." I'm sorry but if a customer is asking price in the first place whatever is given to your fur baby should be consented with a given price. From owner: "Vet examined her pet and prescribed 2 different meds for his skin condition. Customer also wanted to know if there were any other vaccines her pet needed. she was told her pet needed two more vaccines. Customer declined one of them and agreed on the other. End of vet visit." I agree on this, however the "accountant" should've stated my bill before they injected him not at the counter after I had no choice. From owner: Customer was very upset when she was given her invoice totaling $186.31 which included: 1. Her original estimate. 2. One extra vaccine and meds to treat her pet for skin condition. Obviously I was upset because I was misquoted and AGAIN my dogs diagnosis wasn't "treated" From owner: "Customer and was not pleasant with the staff, "demanded compensation of free products for spending extra money that she was not expected to spend. Stated she was going to leave a pretty bad review for being scammed into products" I was pleasant with staff I was unpleasant to the owner because her natured inability to understand. Did I not pay the bill within 5 minutes of getting it? I called back hours later after really thinking I got screwed over. NEVER demanded anything spoke from my heart for me to trust this vet I would want to make up the measly money for their discrepancy of price. which would account to $13 a month once a month.. for heartgard. Thanks for helping mine and my dogs financials concerns after just moving out here while you said you have to take care of 14-15? Of your own animals, no wonder you price gouge. Also, I know I wasn't rude to your receptionist because she's a single mother of four so maybe you should gouge your own pockets.... and cut her some of what you're pocketing. Lets just state maybe have them read the fine line before they sign. Very pathetic and you can live with that. "Wow" Done with my rant. First picture is a free clinic to get your loved ones help when you need it- not corporate. Not this Paws place

We've taken our baby here since she was 4 lbs. old. Just had her spayed this past Thursday (10…read moremonths old) and I have to say doc did an EXCELLENT job. Harley is almost normal 2 days later.

Austin's Paw Spa - dogwalkers - Updated May 2026

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