Yes, I said I would leave a bad review for the unethical practice and unlike you; I hold my word…read more My dogs condition hasn't been fixed even after paying for their advise.. From Paws owner: "number one priority is the wellbeing of pets" interesting because my dogs paws have not healed even after given "proper instructions with scheduled medicines" and my solid 186 payment. Still haven't had any follow up calls to see how HE IS DOING. That should be number one, right? From Paws: "Julie Dube first time customer called Paws and requested an estimate on 8/14/2024. Estimate was for vet exam, rabies vaccine, heartworm test and heartworm preventative for a total of $102.09. please note that estimates are valid for 30 days only." FEEL FREE to look at the call logs. Their "estimates" change within four days not 30.. pictures added below of call logs.. The initial $45 was for the paw condition so that's their poor logging (Again untruthful or terrible communication on their part) From owner: "Customer came in on 11/02/2024 and everything that was in the estimate was done. Customer also wanted our Vet to check on an ongoing skin problem her dog is having (which was not in the estimate)." I'm sorry but if a customer is asking price in the first place whatever is given to your fur baby should be consented with a given price. From owner: "Vet examined her pet and prescribed 2 different meds for his skin condition. Customer also wanted to know if there were any other vaccines her pet needed. she was told her pet needed two more vaccines. Customer declined one of them and agreed on the other. End of vet visit." I agree on this, however the "accountant" should've stated my bill before they injected him not at the counter after I had no choice. From owner: Customer was very upset when she was given her invoice totaling $186.31 which included: 1. Her original estimate. 2. One extra vaccine and meds to treat her pet for skin condition. Obviously I was upset because I was misquoted and AGAIN my dogs diagnosis wasn't "treated" From owner: "Customer and was not pleasant with the staff, "demanded compensation of free products for spending extra money that she was not expected to spend. Stated she was going to leave a pretty bad review for being scammed into products" I was pleasant with staff I was unpleasant to the owner because her natured inability to understand. Did I not pay the bill within 5 minutes of getting it? I called back hours later after really thinking I got screwed over. NEVER demanded anything spoke from my heart for me to trust this vet I would want to make up the measly money for their discrepancy of price. which would account to $13 a month once a month.. for heartgard. Thanks for helping mine and my dogs financials concerns after just moving out here while you said you have to take care of 14-15? Of your own animals, no wonder you price gouge. Also, I know I wasn't rude to your receptionist because she's a single mother of four so maybe you should gouge your own pockets.... and cut her some of what you're pocketing. Lets just state maybe have them read the fine line before they sign. Very pathetic and you can live with that. "Wow" Done with my rant. First picture is a free clinic to get your loved ones help when you need it- not corporate. Not this Paws place

We've taken our baby here since she was 4 lbs. old. Just had her spayed this past Thursday (10…read moremonths old) and I have to say doc did an EXCELLENT job. Harley is almost normal 2 days later.

As a follow up to an earlier review of the poor service I received, I just called Madison Vet…read moreclinic to refill a prescription (for my dog's terrible anxiety during firework season) written during a previous visit THAT I HAD ALREADY PAID FOR. The vet had assured me at the time, the prescription would be refilled without another costly visit. I was told by ADam (new office manager) that because of the bad YELP review I wrote, Madison Vet Clinic would NOT honor or FILL that prescription (fireworks have already started in my neighborhood). So, yet another example of the compassion and professionalism you can expect from Madison Vet Clinic. I strongly suggest if looking for a vet you work with another vet in the Joplin area. (Keep in mind I have been going to this clinic and paying for my pets' treatments since 2014.) BEWARE: If you make this office angry (even if the criticism is warranted), they'll get even by making your PET suffer.

Always great to and for my doggies. Accommodated my pup when they were visiting Joplin,read more

Very caring staff, loving and kind to the pets, brought my puppy out of parvo, she's happy running…read moreand playing, she's an outstanding dog, I will always take my cat and dog to mutt medics

A big no for grooming. Have been several times and had everything good. Was told he behaved each…read moretime. Today told he was aggressive and biting. I asked exactly what part of the grooming was happening. His face and ears. Told them when I dropped him off to not do face or ears today. The manager was completely out of control when I tried to talk to her. I did not complain one second about the up charge. Suggested if he was this out of control to stop and call me. Say I cannot groom him. I would have come and picked him up. I cancelled our boarding and asked for our records. She threw them at me over the counter. Completely uncalled for. DO NOT TRUST HER WITH YOUR PET FOR GROOMING. I have always liked the vets.

Started going in May for my dog to get his nails clipped and flea and tick medication. Staff is…read morewonderful, polite and professional. Well worth the low prices. We recommend to everyone. We are going back monthly for nail clipping.

Dr. Melanie Grundy is the best. She found an obscure illness last year caused by a teeny tiny…read morelittle tick bite. The prednisone she prescribed took care of it and stopped our pooch's seizures as well. The rest of the staff is great too. The tech's and front desk staff are professional and knowledgeable.

This clinic is trying to kill my dog with gross incompetence?!…read more She has kidney disease and you guys keep jerking me around with getting the prescription I need to order her special food! I am now forced to pay for a COMPETENT vet to get her reevaluated and get the prescription I need. My dog has been a member (paid up) in their wellness plan since she was a pup, but I guess since she's getting older, they are out to kill her. Tried reaching out to customer service, but they don't have one! Seriously, don't get a Wellness plan from Banfield Pet Hospital! They have gone to !

Took my dogs there for two shots each and a parasite test. Gave my dogs extra shots which I had…read moreevidence they did not need. Overcharged what was quoted and was also double charged. Never again. Still fighting the double charge as they said they could not fix it and to call my bank. Tried to speak with the manager, but she was not in. Not to mention they did a "comprehensive exam" and did not even mention my dogs swollen & bleeding toe. *Update: Still have not received a callback from the manager. Will never go again.

I haven't written a review trying to give myself time to cool down. It's been 7 months and I'm…read morestill fuming. Took our rabbit in, as he was one of the only vets in our area who sees rabbits. His teeth had grown too far and needed to be trimmed, I wasn't sure why they suddenly grew like that and this had stopped him from eating, his eye also was weeping a bit and I had tried several ointments from a different vet who then sent me here. To start: this man didn't even introduce himself, I didn't know him from Adam. He immediately lit into me because our rabbit (my sweet daughter was with me as this is her pet) was "under weight and very malnurished." Of course he'd need braces (oh wait he's not a human) so surgery is needed, would cost wayyy too much so we might as well put him down. WTH! My daughter was in tears. This idiot, if a "vet", is a jackass and shouldn't be in this profession at all. I was floored as he said our rabbit must have had blunt force trama to misalign his teeth and it really wasn't worth pulling his teeth and chopping his food all up....like WHAT? I just wanted his teeth trimmed! He wouldn't even consider that because "you'd have to come back every 3 months" well I think that should be up to ME to decide if I want to do that. He proceeded to give me another ointment for his eye (guess he didn't care to charge me for that even though he thought this rabbit needed to be killed) and charged me $90 for the drops and his time. We went home to debate on when to put our sweet bunny down (this rabbit is an indoor bunny who roams freely in the house. We were devastated.) my family talked me into getting a second opinion, I drove all the way to Fair Grove Vet and am SO happy I did! This vet was friendly and helpful, owned a rabbit like ours too. I didn't say what this vet told me so I could get an idea on what this new vet thought. He said that this can happen with bunnies teeth and you just have to trim them down since he can't do it now. He said his eye was weeping due to a blockage. Nothing big. He said his weight was fine, not malnourished at all! My daughter and I wept when we got in the car. This was all back in January this year. Visits were 10 days apart, I had to go back once more to get his teeth trimmed, the vet told me next time I came in he'd teach me how to do it so I could avoid the hour and 15 minute drive every month. I never had to go back! Our rabbit has been able to keep his teeth trimmed himself, not sure what happened but I can't BELIEVE this vet told us he needed to be put down! Save your money, your time, and your emotions. PICK SOMEONE ELSE! Or better yet, drive to Fair Grove vet, it's worth it. I wish I could give 0 stars.

We took our bearded dragon here this morning for an emergency visit. They were so nice, worked us…read morein and the vet was top notch. Super smart guy and the staff was very caring. They gave her shots and saved her life. So grateful for their help!! I see there are some really bad reviews here. Not sure if those are on an old staff, but the people that helped us today were wonderful!