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    Services - Austin's Elite

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    Wedding planning

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    Thank you soooo much Amber! We love our team and Whitney as well.

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    6 years ago

    Love Austin's elite. Professional and reliable! Best way to ensure a worry free evening. Austin's elite definitely sets the bar high.

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    Thank you so much Emilie! You were a pleasure to work with.

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    Ask the Community - Austin's Elite

    Review Highlights - Austin's Elite

    It was the first party that I planned from top to bottom and the people at Austin Elite helped me out a ton (especially Lindsey)!

    Mentioned in 4 reviews

    Read more highlights

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    Bounce Across Texas - dirty and wet inside

    Bounce Across Texas

    (16 reviews)

    We rented four different bounce items. One of them was filthy and wet when it was delivered. In…read moreaddition to the mud and wet mulch on the outside and inside, there were small toys and other trash inside! We provided some cleaning supplies and the delivery folks made an attempt at cleaning it up. It was still not "clean" but passable. They held one of the blowers to dry it out but were only mildly successful. On top of this, it smelled like old socks and mildew. Another of the items was an obstacle course for younger children. It was not clean, but at least it was dry. However it also smelled like old socks and mildew. Since the rules for us to rent from this company were many, I at least expected to have clean, ready to use items delivered. I left a message with the office that morning. My call was never returned and there has been no communication at all regarding this issue. As a first time renter, I was extremely disappointed. UPDATE: I finally heard back from the company. Apparently the loaders loaded a "dirty" bouncer instead of a "clean" one. We have accepted their apology and the refund they granted for the unit. I know that mistakes happen, and it's refreshing when a company acknowledges that.

    This is the third company I've used this year, and it is by far the BEST in the area! The staff was…read moreexcellent. The delivery was on time and the driver was a pro. Their prices are excellent and the equipment is superior to most of the other companies I have dealt with.

    Clearly Classy Events - Wedding Planning by Clearly Classy Events

    Clearly Classy Events

    (42 reviews)

    I generally don't write reviews but for Johnell I think she definitely needs an appreciation!…read more We reached out to Johnell for my 3 year old's birthday party recently. We hardly had two weeks for the event day and Johnell worked day and night to get everything planned and coordinated according to the theme of the party. She provided great suggestions like the claw machine, face painting and a magician. It was tough to get a magician in that short time period but she did her magic to find the best one for the event and it was great! All our 50+ guests who attended the party raved about how well the planning and coordination was done for a 3 year old's birthday. It wouldn't have happened without her! She also helped with my baby shower back in early 2020 when Covid didn't hit us yet. My husband worked with her to throw me a baby shower and it was amazingly done. That baby shower event has made us reach out to her again because we knew she will do an excellent job and can trust her because she puts her heart in every event that she takes up. Thank you so much Johnell for all the efforts and an outstanding work even with such short time that you had.

    I write this in case it's helpful for others. I sincerely wish I'd have known what I was getting…read moreinto before I entered into a contract with Johnell. If you're not inclined to read the entirety of this lengthy review, I sum my experience up in the last two paragraphs. My wedding was only 1.5 months away. I chose the full package option. As a full-time professional & graduate student, the idea of a wedding planner sounded like heaven. Her reviews were phenomenal. I thought we'd get timelines, help with our vision, several vendor options with differing price points. Instead we got snarky eye rolls when we'd ask about details, sarcastic jokes about us needing to book marriage counseling, disinterest in getting us what we actually wanted, and extremely abbreviated access to her at her convenience. Honestly, it was devastating. The most stressful part of our wedding planning became my interactions, and oftentimes lack of interactions, with Johnell. Price points and vision would continuously get lost in translation. The pattern: Time would pass despite our requests for input on selecting vendors (for example, 3 weeks for florals) and then we'd get an almost finalized contract from a single vendor we hadn't vetted. In the case of florals, at a price of $11K when we'd explained our floral budget was $3K. She was extremely dismissive. Even requests for a quick 15 minute check in call could go ignored. Her preference most of the time was to send emails during peak work hours. And her emails, most times, left things unclear. We explained several times that a weekly 15 minute call was what we needed. But she was extremely resistant. We had, at max, 2 to 3 such calls and then she refused to participate in any others. It was maddening with our 6 week timeline as we felt like our hands were tied about really understanding the status of and options for things. My fiancé and I defaulted to doing the legwork ourselves. When we did, vendors were LOVELY. Bending over backwards to assist us. Supplying us with multiple options and ideas. They took the time to hear us and ask about what we did and didn't want for our day. I was overwhelmingly grateful for their support and availability. I was stunned when Johnell sent an angry email chastising my fiancé for calling a vendor. She reminded us that we'd have to pay her even if we were doing the work. I reiterated to her that this had nothing to do with payment. We'd started doing the work ourselves because we felt handcuffed and limited w/ her at the helm. Over and over we'd discover her "no, that's not possible" would become "sure, we can do that, and here are several other options too" once we'd finally talk to a vendor. The most important thing for me: the wedding to have our unique imprint and flair- were in direct odds with Johnell's priorities. Her priority was the path of least resistance, what's easiest & most convenient for her. Things came together beautifully. But it really was in spite of and not because of our planner. With the vast majority of vendors, we elected to go with others that we'd vetted. This brought on its own drama as we then witnessed Johnell being cold and dismissive with these individuals when they'd attempt to ask questions or share options. I made several attempts to explain to her how poorly we felt we were being treated - via several emails and voicemail when she wouldn't answer or return my call. She would eventually respond in an email days later with a dismissive, "everything will be fine" one-liner. The last straw was her denying us a 15 minute phone call the week of the wedding. Four days after we requested the brief call with her, she emailed, "No, I've done my job already. See you at the wedding on Saturday. Email me a list if there's changes." This transpired despite her contracted description of "unlimited phone calls and emails" and us only having had at most three direct phone calls with her. At that point, we decided to cut ties with her completely. It was an extremely high sunk cost. One that benefitted her (she was paid in full despite not working the week of or day of the wedding) & would cost us greatly. It was worth it though as the thought of this, in our experience, truly unprofessional coordinator running our special day was too disheartening. In sum, I felt trapped in this working relationship. I wound up having to expend more time and energy on fixing things vs had I not had a planner to begin with. All the while being made to feel like a huge annoyance during the brief times when we would have access to her. Her communication style is one tailored to meet her needs and convenience rather than the client's. In hindsight, I never should have hired her. It was the poorest decision of my wedding planning process.

    Events with Hana

    Events with Hana

    (3 reviews)

    Overall: We invested a lot of our time searching for Hana, and working with her to carry out our…read moresmall wedding. While we do appreciate her time and all the work she did, we cannot recommend Hana as a wedding coordinator because of her unprofessionalism. Please read below for why. For more questions, please reach out to us: noobebe0710@gmail.com. We hired Hana as our Day-of Coordinator for our wedding with 40 guests on October 5, 2024. We only hired her for Day-of Coordination and not Full Coordination since we were on a budget, and I, the bride, took on most of the planning with the help of my groom. We chose her over fourteen other candidates we thoroughly interviewed, where we spent about an hour for each interview. At the time of interviewing and hiring Hana for the job, she was very enthusiastic and thorough in explaining her role and the additional things she could assist with. Here are her assigned roles from our contract: I reviewed how each role went during the wedding: P for positive on what she did well. Our constructive feedback is below for what could've been done differently. P: She was fun to work with and very easy to reach before the wedding, even during times when she was sick. I was living out of town and the groom was living in Austin while planning, and most of our communication was virtual. She always tried her best to execute the vision we had for our wedding. Timeline management: Ensure the wedding stays on schedule P: On our wedding day, she was punctual and ensured she was the first person at the venue, making sure everything was organized. Rehearsal: Attend and coordinate the wedding rehearsal with the officiant to make sure everyone knows what to do when P: During our Rehearsal Lunch on October 4, 2024, she helped us coordinate our wedding entourage along with the DJ, which was very important to us since we wanted our plans to be executed smoothly. Venue walkthrough: Oversee the final walk-through of the venue P: She attended the venue walkthrough on September 19, 2024 and met with our photographer. Decorations: Ensure all decorative items are in place P: She did well when directing the setup for the wedding ceremony. She also assisted other vendors with logistics, whether it involved decorating or setting up for the reception. Vendors: Manage vendors when they arrive and confirm their setup locations and arrival times Ceremony: Line up everyone for the ceremony and cue the officiant and musicians for key moments P: She was able to tell us our officiant was late and she tried her best to contact him. He arrived on time. Reception: Coordinate the couple's entrance into the reception Cleanup: Oversee the breakdown and cleanup of the venue P: She made sure the venue was clean as the wedding concluded. She helped direct what happened with the wedding decorations during the cleanup afterward. Our decorations went to different cars. Even if some of our family members didn't give her the keys, she carried decorations to the cars. She tried her best to make sure the decorations went to the correct car. Communication: Keep everyone involved informed so the day runs smoothly Areas for improvement: For example, she could have contacted our other vendors such as our wedding cake vendor and DJ during the wedding planning process to ensure better synchronization on the wedding day. We understand that we only hired her for Day-of Coordination and not the full service, but we hired her believing that she would still assist with "some part" of the planning. It was very important to us that she proactively contacted our vendors so we wouldn't have to worry about the logistics. We also wish she had given clearer instructions to the vendors about our specific requests and expectations. Although my husband and I also discussed our expectations with her, it should've been written into the contract. Unfortunately, it didn't feel like she made much effort to contact them in advance. While we provided the vendor's contacts the day we hired her--almost two months before the wedding--there was no evidence that she reached out to them in a timely or consistent manner. This lack of communication became evident when our DJ made a few mistakes during the latter part of the wedding ceremony and parts of the reception. While we know this isn't entirely Hana's fault, we strongly believe that better coordination with the DJ could have prevented these mishaps.We also should've advocated having a meeting with Hana and DJ a week before the wedding to go over the final timeline since DJ Abner had a big role in the timeline. After the wedding, we tried reaching out to Hana for clarifications and feedback. We called, texted, and emailed her multiple times to set up a simple discussion, but she didn't respond promptly--or at all--for several weeks. When she eventually did respond, her email was not apologetic, nor did she acknowledge any responsibility for the mistakes or mishaps.

    Hana is AMAZING at what she does! She took all my ideas and turned it into something more than i…read morecould've imagined for my baby shower. She went above and beyond and out of her way to help find special additions to make the event that much more special. Her personality and professionalism is the best in the business. We will be using Events with Hana for future event planning. Thank you so much for helping my family build memories we can look back on forever.

    Austin's Elite - eventplanning - Updated May 2026

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