I highly recommend Austin / Eagle Towing!  Eagle Towing was about the 5th towing company I called the morning one of our company work vans broke down on IH 35. Woody answered and once I explained our situation, without hesitation he said, "we can help you." He transferred the call to  Gaylynn to get all the information. She was an absolute delight to speak with, despite her morning not going smoothly. Our tech said that the driver who arrived was quick, friendly and professional. Come to find out later that it was Woody. WOW! The entire process, from the moment Woody answered  the phone to the moment our van was delivered, took 48 minutes. 48 MINUTES!! When I called later that day to have the receipt emailed to us, Brittan answered and emailed it to us right away. The price was exactly what Woody quoted.  We appreciate and like to recognize exemplary customer service. Austin / Eagle towing exceeded our expectations! If you're needing any of the services they offer - DON'T HESITATE calling them. They've gained a customer for life. Thanks so much! God Bless, Shawn P. Alpha Mechanical Services Corp. read more

I came to visit a friend at Monte Vista Condominiums around 8pm on a Tuesday night and my car got towed sometime between then and 11:30pm when I walked outside to the car. I was parked in a visitors parking like I was told to do. The sign had a number and said "Reserved. Towing enforced," with "Visitors" painted on the ground. Im was just confused as to why I got towed. Now I have to pay $300 to get my car out. I posted the pics so you could see what I am talking about. The signs are misguiding. Does this mean the parking spot is reserved for visitors? I asked my friend I I was supposed to have a parking pass showing and he said no. And to top it all off there was no other car parked in that spot after my car was towed so the spot must have not been needed or reserved for any specific time. I'm guessing it wasn't reserved for anyone. If the parking spot was reserved then I think the proper signage should have been used. Instead of just saying "Reserved. Towing Enforced," it should have said "Reserved for Resident. Towing enforced." That was the visitors know that it is not reserved for visitors, but reserved for residents only. The place also does not have parking passes for the residents either so that also makes me wonder if someone just decided to call to tow my car just to do it. Why would they do that and not park there? I called Austin Towing Company and they said I was towed for "Illegal Parking." So now who is at fault for illegal signage? Because a piece of paper in a plastic sleeve, with handwritten information and no phone number listed for any towing company, does not seem official to me. read more

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There is NOBODY ELSE in Austin that I'd call for hauling needs than "Woody" Sizemore. We had a VERY challenging undertaking in that we needed our 48' brand new, custom food trailer brought down a tight alleyway and then careful positioned inside a fenced in patio. The job required patience, precision and someone with tremendous experience. Woody came out in advance to see where another another towing company had left our trailer, and strategized how he would be able to get our vehicle exactly where we were needing it. He brought top of the line equipment to do the job and was very professional both times we needed him over the course of the week. I could write a novel as to the bind we were in before meeting Woody, but he got us out of the jam and we are now in a position to be successful with our business. He has a genuine desire to help those in need, and can really work wonders in the most dire of situations. You will be hard pressed to find a more experienced driver! read more

I called this number when my car broke down because the office seemed close according to Safari. The truck dispatched said Eagle Towing and Recovery on the side, not Austin Towing. No matter, maybe they are the same company or trade services? The guy who answered my call was nice but said it would be about an hour to get a truck to me. He called back about 45 minutes later and said he made a mistake and sent the truck to the wrong address and that it would be an extra 20 minutes. I appreciate him for the apology and for owning the mistake. When the driver arrived, he was nice and efficient and got the car onto his truck and then got me to my destination really quickly. I can't say anything about pricing because I didn't pay for the tow. Had the truck shown up sooner, I would have given them 5 stars. I'm happy overall and REALLY happy to no longer be stranded. Thanks! read more

Seeing that this service had 4 stars on Yelp I thought I'd give them a call. I described my situation and he gave me a time frame for the tow truck's arrival as well as giving him the destination to where my vehicle will be unloaded, which was 2 miles at the most. While I was still on the phone with him, I proceeded to inquire the cost estimate and he responded by giving me a price quote of $95. I thought it was steep but I didn't question it and I had agreed to their service. The driver had arrived fairly quick to my location and he drove to the location where my vehicle will be serviced. Before arriving to the destination, I thought I'd bargain with the driver to see if I could bring the cost estimate down, so I asked, "If I paid in cash, how much can you bring down the cost?" He responded, "5 dollars, that's because of the fees attached to credit card payments." I chuckled and asked him what the final tally with the discount would be and he said that it will cost me $120. I said, "I said that's funny, I got a price quote on the phone that it's gonna cost me $95!" He abruptly took his focus off the road and went straight to his phone, I guess to check something that would indicate that the price quote I gave him would surface up as being legit. "Oh yes, I see that now. You would end up paying $90." I thought to myself, what a sleazy racket that this guy was trying to pull. It was pretty awkward for the rest of the trip. The moral lesson here folks is to ask questions up front and getting definitive answers so you could use them as negotiating ammo. Would I use their service probably not due to their driver! read more

Keep looking. Austin Towing and Eagle Towing (Round Rock RR Georgetown Hutto) are answered by same person. Refused to finish job and took $350 payment. Was clearly told on phone driver wait time is charged at $150 an hour. Needed to pay driver 40 minutes wait time while my mechanic arrived and freed a stuck brake. Driver insisted he had another job, collected $ and left ensuring he would return and finish the job for $150. Woody said he would not send anyone back ever. Had to call and pay another tow truck to move RV in the dark. Honest services fraud is a crime defined in 18 U.S.C. § 1346 (the federal mail and wire fraud statute), added by the United States Congress in 1988, which states: "For the purposes of this chapter, the term scheme or artifice to defraud includes a scheme or artifice to deprive another of the intangible right of honest services." All 4-5 star reviews on their websites as reviews must be approved to appear. read more