I called about a garage door that was hanging up when closing and I thought it would soon break. I…read morewas afraid of having it be open for a day or two before it could be repaired. Roberto showed about an hour after I called at 7:30 pm. He ran the door up and down about 3 times and then said he knew the problem. I had stored a shovel in a small nook near the side of the door and it had fallen to one side so that the top of the handle was just close enough for the roller to hit it on the way down. Roberto was so nice about it having been a dumb move by me. He proceeded to check the entire door and lubricated everything. He shook my hand and told me to call him with any problems that may arise. I asked what I owed him for a service call and he said he would never charge when there was no problem. He told me what to lubricate once a year and wished me well and was on his way. Wow! I'm still stunned by his kindness. There is no question about who I will call when I inevitably need service to my garage door. Thank you, Roberto!

Update on review. We've had a recurring issue with one of our garage doors. We've used Roberto…read moreeach time. He comes out quickly and is always able to diagnose the problem within minutes. In addition to getting the door working again, he does preventive maintenance on the doors to reduce the chance that we will have more problems. There's a reason he has all 5 star ratings- he really provides quality, timely service.

Larry fixed my garage door spring back in 2018 & I recall great svc then so I called him last week…read morewhen my spring broke again. I got his VM & he texted for me to text him. He got me connected with one of his technicians & got me all squared away with a new spring less than 24 hours. 10/10...would recommend!

Very unresponsive. Called and spoke to someone on Monday. They said they would have a technician…read morecall me. Did not receive a call. Received a message on Tuesday requesting a video of my garage door. I sent it but didn't receive a call. Their phone number goes straight to voicemail and the voicemail is full. Texted them requesting a call. Said he was in a meeting and would have a technician call me which is what should have happened on Monday. Told him to forget it!

Needed garage door opener fixed. Mike came the next morning, diagnosed the issue right away and had…read moreit fixed in under an hour. Professional and wore shoe covers which was nice. Would recommend.

Mike fixed our noisy door. came when scheduled. found bad rollers and a bent hinge. fixed…read moreeverything in about an hour. price was reasonable. no complaints would use again

*Edit* Yes, I did have the right company. The number that…read moreyou dial direct from yelp was different from the number that the "owner" provided. Site hacked? Not certain. Called and set up an appointment but no one ever showed. I texted him my address as he requested and never got a response. I texted on the day of appointment and still have heard nothing.

I've had ATX 4 Season Garage do a few projects and they did great each time. Madison is great and…read moresuper easy to work with. They fixed a broken spring, replaced overhead garage door openers to wall mounted and replaced my garage doors. Great work, good pricing and super reliable.

Once I clicked that button to request a service call, it was straight professional. I received a…read morecourtesy call informing me of the technician's name and projected arrival time. I received another courtesy that he was on his way. Sebastian was VERY professional, kind and courteous from the beginning to the end. He explained everything to me. From the office calls to the completed work was great. Anytime did right by me. Thank you guys.

Nothing bad to say. Solid service…read more I called today to see about a rough estimate for garage door spring replacement. Originally they were hesitant to give a price, but I wanted to get a ball park estimate as I don't live at the residence needing work so wanted a rough idea. They said they normally don't do that but after explaining the situation, I got a range. It was a reasonable range so agreed to have them come out. Btw, I called like 5 places and they all had a similar mentality about giving ballpark quotes. Chris the technician happened to be in the area and I was able to meet him earlier. He was able to replace both springs (only 1 was broken) but I choose to get 2. About 30 minutes later, door was fixed and I was on my way. He clearly had done this type of work for many year. He was quick and efficient.

I was having an issue with my garage door going down but then go right back up, repeatedly. I tried…read moreU Tube advice to no avail then called a garage repair company I have used in the past and they told me they couldn't help me until January!!well I couldn't wait 2 months to get my garage door too stay closed so I called this company. They responded the next day fixed the problem charged a service call fee and all was working just fine. From this one experience I would recommend for sure. I will call them again if I need any garage door work.

I received the referral to Denham Overhead Door from my realtor. I am so glad I didn't shop around…read morefor anyone else-- Denham was GREAT! They arrived on time and went right to work. In less than an hour and for much less money than anticipated, I had two working garage doors again. I hope these guys stay in business for years and years-- I have had so many bad experiences with Austin contractors. These guys are a rare treat!

First off, communication (email & phone) with Dan (owner), Jason, and Miguel was on point! For both…read morevisits, they called at least 30 minutes in advance to let me know of their ETA. I'd submitted my email to get their online coupons. Pricing was very good and didn't waiver (no upsell, no hidden charges, etc). And the service provided was just what we wanted/needed. We'd been having an intermittent issue with the door stopping a foot or two short. This type of issue can be hard to diagnose sometimes when the issue isn't obvious. I had several back-n-forth emails with Dan (owner) wherein he gave me various instructions on things to check/tweak in case I was able to fix it myself. I'd let him know that I'd replaced the motor etc myself awhile back and that I could likely handle a few basic tasks. I think most garage door repair companies would simply want to send a technician out. It's a business after all. And among other things, businesses exist to make money. So I was pleasantly surprised when he kept trying to solve my problem without having to send anyone out ... and without billing us. In the end, I did ask that they send someone out after I'd exhausted my abilities. During their first visit, Miguel and his brother performed a tune up, checked and adjusted the belt tension, installed new ball bearing rollers as ours were really old, installed the new sensors that I had sitting on a shelf that'd come with the new motor, and lubricated everything. The door stopped again (just once) several days later. So I asked that they come back over. Miguel came by himself this second visit and checked everything out and determined that the problem is likely due to a bent panel section on the door that's flexing a little. We were given a suggested fix but it's just not worth spending the money on at this time. Of course, no charge for this follow up visit. I also ended up having a thorough conversation with Miguel regarding the garage door industry -- specifically the ethics more or less with some companies. We talked about how some companies may overcharge, some may take advantage of folks who just don't know better, some may perform unnecessary services ... all to get a bigger payday. He spoke VERY highly of his employer (Dan) and the team with whom he works. He came across as being proud to be working for an upstanding company that can help people without taking advantage of them. It's nice (and too rare) to hear someone speak so highly of their job, etc.

This company was great right from the start. Called and got a real person who had a team in my area…read moreto fix my garage door which had a broken spring. They sent a text when they were 15 minutes out and came within a couple hours. The two guys were younger but knowledgeable and let me know I needed a conversion kit. He got a quote from their office right then and there and told me they'd be back later that day. A couple hours later, 2 other guys showed up (also texting to let me know they were inbound) and got me hooked up in what seemed like 30 minutes. I had a bunch of questions about the new setup and maintenance and they had answers for everything. Everyone I interacted with was professional and now I'm clear on the garage door for another decade.

My remote garage door openers were no longer working with the receiver, so I've been asking my kids…read moreto manually close the door and then jump like a gazelle as they passed the garage door, so they wouldn't trip the safety cameras. Although it was cute to me, it got old really quick with my kids. I figured it was time to get a professional involved. I chose The Up and Up Garage Doors company because it was relatively close to where I live (I learned pretty quickly that some companies don't serve my area, so I wanted to make sure I wouldn't be disappointed if they didn't served my area). The company had a decent number of reviewers, which I feel makes the 5 star reviews seem legit. Surprisingly, I was able to book a consultation the same day. Neil was able to diagnose the problem relatively quickly and explained the parts that I would definitely need (like a new receiver), parts that I would not need (like the spring) and parts that would be nice to have (like the rolling wheels along the rail). He was very transparent about the price of the parts and labor as well as time it would take to pick up the parts and complete the job. TBH, the garage door system he recommended seemed gimmicky, but I decided to go with it anyway because he had me at " it's one of the quietest systems." He was able to install the very same day and was very patient helping me set up the remote garage door openers and iPhone app, which turns out has a feature that floored me, which was basically the ability to check if my garage door was closed or not after I left! The amount of time I imagined I would save by not having to turn the car around to double check is priceless! The overall time it took from looking at the company, setting up an appointment, Neil having to pick up the system from the company, drive back and install was literally less than three hours. I also thought the price was very reasonable for having such a quality product and super awesome experience. I would 10 out 10 definitely recommend this company to anyone who is looking to upgrade their garage system or just need any repairs in general.

When the spring snapped on my garage door, I shopped around. Neil was one of the first to respond,…read morewas extremely honest about options, and provided the best pricing in town. I even upgraded to a two spring system for better durability and support, all for a great price and excellent warranty on parts and labor. He worked quickly to install the new springs, tune up my hinges, make sure the garage door opener was calibrated just right, and get my garage door back up in working order and better than ever! Would definitely use Neil again in the future!

Brian Rykowski & Tyler did an outstanding job upgrading my garage door system by replacing old,…read morecheaper-grade parts withnew Green Rollers, a Genie 8 foot Belt Rail and a 24v DC motor with motion sensors and a built-in batterybackup. My garage doors operate smoother & quieter than ever! I really appreciated his honesty-he clearly explained what needed replacing without trying to sell me parts I didn't need. Their professionalism was top-notch, 5 stars to Brian & Tyler all the way!

Timely response. Brian was efficient. explained what was needed and completed the repairs quickly…read more Our garage door runs much more smoothly and more quiet.