These guys are the real deal, and their customer service is amazing. I live in Austin, and my family, who lives outside the United States, sent me one of their baskets for my birthday. There was a hiccup with the first delivery (my fault, not theirs) but they still sent over another one just to make sure I got my birthday present. And they've got all kinds of sweet and savory goodies from local Austin businesses! 10/10 experience. So grateful to the kind folks at Austin City Gift Baskets for helping me feel a little closer to my family today. read more

Austin City Gift Baskets - My birthday gift, with a sweet little card from my family too! - Gift Shops Near Me - Austin, Texas

Bought $110 basket that ended up being $135 with delivery and taxes. Wrong message printed on the card, correct logo. Confused the recipient and I had to apologize to my client. The company's response was a 20% discount on my next order. There won't be one. The "card" is also just a low quality printout, not real stationery. Next day delivery was solid but costs an extra $16. The company had a chance to make this right and chose not to. read more

Austin City Gift Baskets - Gift Shops Near Me - Austin, Texas

Thus far I have order 8+ gift baskets since discovering Austin City Gift Baskets! Each time my experience has been one of perfection! They are superstars in their communications and responsiveness! Their gift baskets are gorgeous works of art and I love that the contents are "everything Austin"! Every one of the recipients has been awe-struck and thrilled with their gift basket! read more

I was wow'd by the expansiveness of this store! I love that the owner is an Austinite, started the business from her home, and now has a storefront. It's located right next-door to Kerbey lane so it's a great place to stop by while waiting for your table to check out some local Austin goods, especially if you're bringing out of town guests to Kerbey. They feature Kerbey pancake mix in their gift baskets! I spent a great deal of time looking through the store at today's opening. They have art and jewelry for sale from local artists, and of course their famous Austin gift baskets as well as the products featured in those gift baskets if you'd like to purchase them a la carte. I really like to support local and keep small business owners in business! read more

They prepared and QUICKLY delivered my basket, and it was done beautifully and arrived all in order and well put together. Thank you so much! read more

I had a basket delivered for a friend in Austin. I emailed to make sure all was well. They responded right away and the customer service was outstanding. I will be visiting next time I am in Austin. Also they deliver all over the US too ! What a bonus. Beautiful ! Hook em Horns ! read more

Austin City Gift Baskets - Gift Shops Near Me - Austin, Texas

If you ever need any kind of gift support in Austin, TX..... this is the one and only place that anyone should ever go to. You can order very easily online. I cannot say enough about Laura. Laura is just fabulous. She is considerate, patient, and so encouraging. In a time of need for me, she was caring, and made everything as easy as possible. Next time I am in Austin... this is definitely a place for me to go to to pick up gifts and treats for friends, family, and myself!!! I was sent a picture of the basket that Laura prepared and delivered for my nephew, and it was perfect. I mentioned to Laura during my initial call that my nephew coaches, and played baseball..... Laura went out of her way to build a Baseball theme sticker to add to the basket. She went out of her way to add an additional personal touch! During all of my communications with Laura via phone, or email.. she was quick to respond and you feel her cordialness even in her emails. Laura does everything to make this process as easy as possible. Anytime I ever need gifts when in Austin, ...or from Austin... without a doubt .... "Austin City Gift Baskets" is where I will go, call, or order from. If I could give more than 5 stars... I would without any hesitancy at all!!! Thank you sooooo much Laura. read more

What a great company with a big heart! While trying to raise community support for a new nonprofit, we reached out to Laura, the owner of Austin City Gift Baskets. She immediately wanted to support us and graciously donated a personalized gift basket to help us on our way. The fact that a small, locally-owned company would be willing and eager to cut into their profits to help do some good in the world reminds me why I love this city so much. Their gift baskets are as unique and weird as Austin, as Laura seems to have an insiders knowledge of any product made locally. We have found a gem in Austin City Gift Baskets; knowing that you can do business with someone who cares about the community while producing high-quality products is rare. Cannot say enough about them - you will not be disappointed! (You'll want to get a gift basket for yourself too!) read more

This company is incredible, the customer service is out of this world, I just can't say enough good things. I've order baskets for every occasion, I love that they are local and are always getting new items in. They are truly a life saver for Mother's Day, Father's Day, birthdays and thank you gifts!! read more

Wonderful job creating a custom basket for our Band, the personalized service and "out of the box" creativity was greatly appreciated, will definitely be using her again! read more

I used Austin City Gift Baskets to deliver gift baskets to current and prospective clients during the pandemic. The baskets delivered earlier than expected and even when a customer reported they were working remotely and needed the basket re-routed, Laura took care of it right away. I couldn't say enough good things about working with them. Laura was communicative, professional and overall just nice and easy to work with. I'm bookmarking them for future use. read more

Laura is great to work with and very responsive! We have ordered several gift baskets for our company and will continue to do so. Beautiful gift baskets!!! 5 out of 5 stars. read more

Austin City Gift Baskets - Gift Shops Near Me - Austin, Texas

There's no need to go anywhere else. This is a locally owned and operated business and the owner, Laura, is all about customer service. The whole team is unbelievably responsive, detail oriented and easy to work with. Plus they have a broad assortment of unique baskets across a range of price points. Laura and her team bailed me out during a past holiday season when I was up against the calendar and I've been a client ever since. Don't bother looking elsewhere. Just click on their site and you're are all set! read more

Great staff, even greater products and all Austin businesses!!!! Superb!

It was the perfect housewarming gift for my brother moving to a new city. They even have custom options that you can add a picture to the card. A very unique feature. The gift presentation is great and the customer service is even better! Would definitely recommend read more

This place is so great! Great little gift baskets and local treats like honey, pancake mixes, pralines, local candy and snacks. We got two baskets- it was so hard to choose! They are able to ship baskets too which was very convenient for us. They also have Austin themed crafts like coasters, wall art, and ornaments. The owner is incredibly nice. Definite worth taking a look for last minute gift shopping. read more

This is the best gift basket merchant that I know for specific "Austin" made edible items and accessories in a wide variety. The gift basket presentation is beautiful and classy and she will even add your company logo to the greeting card. Customer service is Top Notch!! read more

I purchased a beautiful basket (The "Austin Traditions") for my boss who was retiring and moving away, she LOVED it! There was a minor issue, the owner quickly responded to my concern and made things 110% better! I will definitely be purchasing more baskets in the future! Thank you Austin City Baskets! read more

I loved working with Laura at Austin City Gift Baskets, she was helpful and very patient as we had to delay the shipping of the baskets several times while we got the handwritten note cards done and shipped to Austin. This was for a corporate event, we had Laura match personalized note cards with each basket. The customer service is top notch!! The baskets were beautiful and at a reasonable cost. I would highly recommend Austin City Gift Baskets for corporate gifts or just for fun! read more