I really wanted to do the right thing and recycle my TV that stopped working. I looked around in…read moreYelp land and a few other places and made a trip TriState Escrap. Once there, I was informed that there was a $25 recycling fee... something that was not disclosed prior. I could have paid the same by taking it to a retailer that was 3 miles away, not 3 states away. The guys working there were really nice to deal with, but still, it would have been good to know the charge beforehand. At least my old TV is being recycled... and in the final analysis that is all that really matters.

Great way to get rid of items that you don't want in a landfill. Easy to find location and…read moreconvenient to drop off items.

What a wonderful group of men! My old riding mower broke down while I was mowing the lawn and…read moreinstead of having it serviced I opted to purchase another. A friend recommended TriState Veterans Junk Removal so I called them. Within 20 minutes they were at my house and removed the eyesore (mower) from my lawn. Thank God for these men and God bless them! They are wonderful and their prices are reasonable. Teri

There are not a lot of options for removal of heavy junk and debris in this area - so when we…read moredecided to demo our pergola and deck ourselves, nerves set in quickly about how to dispose of the remnants. We looked into renting a dumpster and a bobcat, but it would have been at least twice the cost of hiring TriState Veterans!!! Response was FAST - they came out same day, and what a HUGE relief. Thank you, guys SO MUCH!! Great job!!!

Beware when paying online you will be charged a $2.95 processing fee…read more I usually send a check but with all the holiday mail thought online was faster. So when notifying Rumpke about being unhappy with the fee they cancelled my whole payment and said mail in payment. Of course they could have just refunded the fee and took the payment. So now they will have to deal with the mail delay TA DA !!!!!!!!!!!!!!!!!!! Also notified my city mayor & clerk to let citizens know. Not sure why a large company uses a process the charges this fee.

Our recycling is consistently not picked up and when I contact Rumpke they recommend leaving it out…read moreand someone will come within 24-48 hours however we have never had this actually happen. We have had to take our own recycling to a location multiple times this year to pay for drop off as we are consistently missed for multiple weeks at a time.

You should take recycling out of your name since you couldn't pick up my cans for eight months but…read morethen you come and take them away in one day. Horrible service even worse customer support.. is there any eason that your recycling truck can't go down in the same alley the trash truck goes? The answer is no, because you did it for the first year that we lived here. I don't have a driveway. I live in the city I don't have a curb in front of my house that isn't normally taken by parked cars.

Please document the excellent customer service and great kindness given to us by Ms. jasmine,…read moreemployee, who works at the start up dept. for new resident service! Ms. Jasmine works at the location of 3975 Wagoner Ford, Dayton Ohio 45414, Excellent job, setting us up for new service!! Thank you so much for her being very professional and very kind and very helpful to us! We are very thankful to Ms. Jasmine for her kindness and her help!! We are moving from Florida to Ohio, and she helped us to set up service in Ohio! Ms. Jasmine is the very Best!! Eileen and William Brown January 6, 2024

Rumpke did not pick up my trash 3 different times in the last year. I called them and the driver…read morecame back and picked it up because it was his fault. Yesterday, my grandson put my trash out because I have been sick. This morning, there was a sticker on my trash can saying it was more than 5 ft from the road and left my trash. He got out of the truck to put sticker on my can and couldn't move it 1 ft. I called Rumpke and after talking to office girl and manager, I was told they have their guidelines and change them for nobody for any circumstance. Welcome to Rumpkes customer service. Their way of helping a customer who has Covid

Horrible customer service. I don't understand why they can't take the trash? Every week it's some…read moredifferent excuse. Clown School. If I could mark negative stars I'd give them -100... seriously one of the worst businesses in Cincinnati