Horrible landlords and brokers. Robert Libby will blatantly ignore you if you confront them on how…read morethey haven't bothered to change your locks or other concerns. The maintenance is hard to access in emergencies and they're the textbook definition of predatory landlords. Don't recommend.

This is a great company! When I first moved to San Antonio, I rented from them. They were very…read moreattentive and would fix any issues that I had. The apartment I rented was on Magnolia Ave. They are very charming apartments! I would have loved to stay there. I ended up purchasing a house a few blocks away. I'm in the military, and a year after purchasing my home, I moved to Hawaii. Well, I asked Rob Libby with GIC Properties to manage my home. They found a great tenant! I am very happy with GIC Properties and I really trust their professionalism, even when I'm all the way in the middle of the Pacific Ocean!

If not for our Realtor, Vickie Earle (of Kimberly Howell Properties), my husband and I would not…read morehave our home now. She worked out a long close with the seller to give us more time to save up for the closing costs, and then referred us to a fantastic lender who was willing to work with the long close. Vickie was with us every step of the way, answering questions, and going to bat for us on everything from the smallest items like a drawer repair to big things like getting a new HVAC system installed. She worked diligently, was very communicative, and always friendly and professional. She made us feel like we were more than just clients, and that she truly cared and wanted the best for us. She made what can be a very stressful process much easier on us, and we could not have asked for a better person to have in our corner. If you're looking for a Realtor, look no further. You won't find a better Realtor, or a kinder, sweeter, funnier person to work with than Vickie Earle.

If you're looking to rent or purchase a home in San Antonio, I very highly recommend Deborah…read moreRidinger with Kimberly Howell Properties. She's dependable and kind. She assisted me with my search while I was in Colorado and working on a military move to Texas. She always follows through and is thorough in all she does. When a loan that I applied for to help fund a second move was denied, she went out of her way to contact the property management companies on our prospective home list to see if they would help me by splitting up the deposit in two separate payments. When she says she will do something, she will do it and also go the extra mile just because she's that committed to her clients. Deborah is one of the best realtors you will ever have the pleasure of working with!

My husband and I both had the displeasure of renting from one of rooftops properties that they were…read moremanaging for over 5 years. I know many may wonder why rent for over 5 years, honestly, I wish we had moved sooner and the majority of the things that we went through, we probably would have never gone through. But never in a million years have we ever had to deal with landlords who are like this or even property management. First, I want to say many people break a lease every day, this is something that Philip and his team have to understand. People are going to break a lease and when they choose to break a lease then obviously, we are going to know the consequences. Philip, we don't know you like that we're not cool like that and for you to sit there and treat us like kids, we're grown adults, but you constantly reminded us that we will never, and I quote from Philip I'll have screen shots, so people are aware of how Philip treats tenants. So, I want to make sure that no one ever uses this company for getting tennants or renting. But he stated and continued to remind us that we will never find another place to stay (Mind you Philip if you're reading this, we got another place to stay ok so you're wrong.) He stated it was not very smart of us to break our lease. I feel like we were very smart to wait until we had another place to stay before we broke lease. So imagine constantly getting a message stating you'll never find another place to stay. We gave this company ample enough time to say hey we're leaving; a 30 day notice actually. This was plenty of time to maybe go over some options with us. We would have been more than happy to make this transition way smoother than what has been going on. Whether we needed to find another person to come and stay at the property or whatever. We know plenty of people who would have loved to rent out the home even for a couple of months until the lease was up. This was never discussed with us. Philip automatically jumped to the conclusion we won't pay the rent (which we haven't) and continue to tell us that we will never find another place to live. The first couple of years living at the property, we never really had any problems every year Philip would come by and just do a walkthrough of the property to make sure that everything was in good shape. Then he'd leave. Later on when we stayed there I don't know if its cause they hired someone new and his name I believe is Jon, the first moment he came through the walk through everything was nick picked and stated it needed to be fixed otherwise we would be kicked out. So we have been constantly threatened we where going to get kicked out or evicted whatever. There was a toilet paper holder that we have been asking them to fix and they where supposed to be fixed since move in. (Philip I'm still waiting on my photo that the toilet paper was attached to the wall when we moved in. We still have not received that picture that you promised to send.) So, yeah, they fixed it and then guess what they charged us for it to fix something that they were supposed to fix since WE MOVED IN. A bit of advice for anyone don't move into anywhere if there are things that are broken make sure they are freaking going to fix it before move in. Then without even telling us, they ASSUMED that the light fixture on the outside was broken and so they fixed it and yeah you guessed it we got charged to fix that as well. Also, Philip for the record the light fixture was not broken. when you go to the house to do final walk through or whatever and you start cleaning up for the new tenants once again people read the other reviews don't move into a property managed by rooftop. Philip when you do your walk through and clean up you will find the missing part that you assumed was broken off in the garage that you charged us for. Now mind you, before earlier in our years we lived there they never charged us for anything now all of a sudden, they wanted to start charging us for things.I also would like to say because you don't know what people's money situation is, you don't know if they can afford an extra 50 100 dollars on their next month rent. So, give people a heads up before you start charging them and let them know hey this is how much extra it's going to be to fix. Then your tenants can decide if they can afford that. We didn't know how much everything was going to be and added to the rent until it was all fixed and then we had no choice but to pay it. I'm at least glad that I could pay the extra amount that was put on our rent. In the end I honestly feel bad for the homeowner because of how we left. I wish I could reach out to her and just give her the money we owe, and so she knows how tenants are being treated by Philip and so she knows why we left. Maybe she'll have a second thought of using rooftop property to manage her property. Potential homeowners looking to use this company, is this how you'd like your tenants treated? Screenshots below.

Do not use this Property Management. We rented a house from them. And the house had a beauitful…read morefireplace which is one of the reason we rented it. Then we find out that the fireplace was not for use. They said it was an oversight on listing the property. We lived there a year and moved out. We put $1850 for a security deposit and a $300 cleaning fee. All Honestly we did leave several thing behind which they charged us $225.00 to dispose of which we deemed as fair. Then they charge $117.00 to replace 4 light bulbs. 2 in which we know was not out. The charged us us for everything. Carpet cleaning, exterminating the property disinfecting, painting, texture. They nickeled and dime us to death. After all said and done we are only getting back a little over $200.00 dollars. They are a bunch of crooks. Stay far away from them. They won't return calls for days if they do then. You email Phil and you get a response form Jon. Neighbors told us stories about previous tenants.

Came out on short notice and re-keyed my entire house. Quick service and great price!read more

WOULD RECOMMEND!!! I have used ANS Home Improvement's…read moreservices multiple times within the last few months. They have done many jobs for me. Some being.. fixing a door that wouldn't shut properly, replacing rotted wood panels in my fence, and hanging up pictures and decor in my house. Nathan is a very respectful man who always has a great attitude and is willing to go above and beyond for whatever you may need. The customer service and quality of work is always exceptional. I would highly recommend his services!

Writing As a long-time client and homeowner with multiple…read moreproperties, I can confidently say that working with this management company has been one of the best decisions I've made. Over the years, they've consistently demonstrated professionalism, reliability, and a true understanding of what it takes to manage properties effectively. A special thank you to Kara Brumgard, whose excellent service truly stands out. Kara is responsive, knowledgeable, and always goes the extra mile to make sure everything runs smoothly. Whether it's handling tenant concerns, coordinating maintenance, or simply keeping me informed, she does it all with care and efficiency. It gives me real peace of mind knowing she's managing my properties. From handling tenant communication and maintenance requests to ensuring my properties stay occupied and well cared for, the entire team has always gone above and beyond. What I appreciate most is their proactive approach--they don't just react to issues, they anticipate them and address things before they become problems. Managing multiple homes can be overwhelming, but they've made the entire process seamless and stress-free. Their communication is clear and timely, and I always feel confident that my investments are in good hands. If you're looking for a management company that treats your properties like their own and values long-term relationships, I highly recommend them. Their consistency and dedication truly set them apart.

Worst experience with a property management company ever. Did not communicate when they were…read morehaving someone come to replace the roof till day before when I stated I work from home and the disruption would cause issues with my work. The person sent to the rental for general repairs looked and acted like he was on cocaine. Was charged for things at move out for things the cleaners I hired did but because people came into the house after move out I was held accountable although I had phot evidence that things were clean. Over all very unprofessional. Was.told to pay to the end of the month then told they wanted me out before the 30 days I paid for were up.

I had such a wonderful experience working with San Antonio Full Service Property Management. Being…read morea first time home buyer I had no idea what to expect and found the whole process to be quite daunting, but SA Full Service took care of me every step of the way. They genuinely care about their customers and it definitely shows. I would not hesitate to recommend them to my family and friends or anyone else seeking property management services.

Been renting for 3 Yrs, my landlord has used blue armadillo property management as a primary way of…read morecommunicating, pay my rent handling maintenance. They are really responsive, professional and caring about their tenants. Maintenance requests are handled promptly and With care for the tenants, time and possessions. I highly recommend blue armadillo. Property management for any landlord or tenant. Looking for a stress-free living experience.