I was traveling in town for business and always wanted to bring my family with me when school was…read moreout. Didn't think that would work in a hotel so was looking for other options. I found this corporate housing company and from the beginning of communication, everything was smooth. They had many different places to chose from. I was very shock how much effort they put into each home to make it feel like a home away from home feeling. They even had a game theme unit as my kids never wanted to leave. I will never book any other company when I come in to town for work or vacation.

From the owner: Book your next stay in luxury and comfort! Guaranteed to give you an experience like no other! read more

I would like to share an update on the Waterwalk. I may have been a little hard on management but…read moreone feels how they feel when they posts these things..... Management did get a hold of me (but was trying) and more than made it right. As I stated I love this place and would definitely go back. My work actually made me go back just 24 hours ago and my desired place to stay was the Waterwalk despite a couple of concerns. As I attempted to make my reservations they picked up on who exactly I was and forwarded me immediately to the manager, Angie. She was extremely professional, carefully listened to my concerns, didn't make excuses but went directly to resolutions and was so apologetic. I will have to say that I was very impressed. Not that I was seeking any compensation, but she offered me that night as complimentary. When arriving her staff was above accommodating, personally walked me to the room to ensure everything was perfect and there was an apology card on the kitchenette with a small gift of chocolate. Way above and beyond what any other facility of this type would ever consider doing. Customer service is a lost art. These folks really are a caring business about their guests. Seriously I would stay here again and would recommend it to everyone (and have been previous to ever talking to the manager).

My daughter and I are staying here with our Doberman while our house is being renovated. The staff…read moreis extremely friendly and helpful. They provide us with plenty of what we need to be comfortable away from home: weekly housekeeping, full size appliances, laundry & dish soap, and respond well to any needs. We feel safe and happy here & are definitely enjoying our temporary home away from home.

Beautiful cozy home, close to waterfront & quick drive to the Alamo & missions. Went to Rosario's…read moredelicious & there were many enjoyable places to eat nearby. Great trip ...enjoyed the cowboy pool in the evenings. Had a power outage while there & Todd did his best in solving our problem... Clean, comfortable home ,would definitely recommend. Go & enjoy :)

I have booked this Airbnb at Lake Havasu for one overnight stay. I am traveling 30+ hours to go…read morehome for the holidays and have booked other Airbnbs to stay overnight along the way. Anna and Jeremy asked the reason for my stay so I wanted to be nice and make them feel comfortable. I told them a little about myself and the reason for my travel as well as who will be with me, my mom and my ESA dog who is trained (explained to them) and told them if they had any questions about my ESA to reach out to me and I'll happily provide any information. Without them messaging me prior, they canceled my reservation without an explanation. I reached out to both Airbnb and Anna & Jeremy for the reasoning. I was told by Anna and Jeremy that they were selling the property so that it would no longer be available. That did not make sense to me because the listing was still up and active. Airbnb reached out to me shortly after and explained to me that it was because I had an ESA dog with me. There is also no where on their listing that states that their property is not dog friendly. I do not appreciate being lied to.

Jeremy has been a fantastic partner to work with for our properties' management. He is super…read moreresponsive and truly has the client's interest at heart. We had several remodeling punchlist items pending and Jeremy found a way to work around these to list our places as soon as possible. We are eternally grateful and we will continue to work with him on any future properties we have!

This place gets 5stars for location, the area is beautiful! We loved the water, the grounds, and…read moreeverything in between. It is absolutely such a beautiful spot! The waterside cabana was awesome and probably our favorite part of our trip. I'd give the cabins a 2.5-3 star because it wasn't the cleanest. The cabinets had some grime on them and the counters. It didn't smell too fresh either. It didn't look anything like the photos which was a little disappointing. I can tell it has been run down over time. It's sad because I feel like a little bit of TLC and keeping matching towels and bedding can go a long way. We were also missing 2 bar stools and I had to ask for them because we were a family of 7 and there were only 4 stools, they were quick to accommodate which was appreciative! The barstools were different and didn't match, not a huge deal! It is a little disappointing when the pics don't look like the real deal. Feels a little misleading. I'd give it a 3 star for maintenance and upkeep in general. Between the cabins needing some upkeep, the decks by the game hall rotting in some spots, the game hall inside needs some TLC just about everywhere. But a little bit of it would go a long way. I feel this place could easily be a 5 star place if they tried just a bit more. Looking forward to trying their other locations. I do recommend this place but I would be mindful of how much the rate is. I think we went during a higher rate period...the value for dollar comes into play here. When you add the cabana and the wristbands for the kayaks, stand up paddle boards and the Lilly pad for our youngest the price can really get up there. I do wish that some perks were included like they used to include such as the cabanas and water toys. I feel like that would really set this place over! Overall a great family time for our family!

This was, without question, one of the biggest wastes of money we've ever experienced…read more We planned this trip to celebrate our twins' 9th birthday weekend. On Friday--the day we were supposed to arrive--we received a text saying that due to flooding there was no river access and that we could stay at one of their sister locations instead. We immediately called, only to be told that every other location was fully booked. Since the entire purpose of the trip was to celebrate our children's birthday that weekend, I asked for a refund so we could book somewhere else. They refused. Instead, they offered to let us come back another weekend. Unfortunately, you can't reschedule a birthday. We were already packed, our six kids were excited, pets already with their sitter and paid for, etc. We had also purchased day passes for Saturday so we could enjoy the river. They said those would be refunded and offered us access to a sister location 45 minutes away instead. While we appreciated having some option, driving 45 minutes away is completely different from having a full day of activities right outside your cabin. It was not the experience we paid for. To make matters worse, our cabin had no electricity Friday night. It was incredibly hot, and we weren't moved to another cabin until Saturday morning. The cabins also were dirty and one of the beds smelled like pee. Even after everything that happened, they have refused to offer any compensation for the hours we spent without electricity or for the inconvenience of having to move cabins. The promised refund for the day passes didn't happen either. I had to call multiple times before it was finally processed. The customer service has been the most frustrating part of all of this. I've called at least half a dozen times over the past three weeks asking to speak with a manager. Somehow, the manager is "always unavailable," no matter what day or time I call. Every time I'm told I'm on the callback list, yet no one ever calls. The employees answering the phones repeatedly say they have no authority to resolve anything. I rarely leave negative reviews. At 39 years old, I believe this is only the second bad review I've ever written. But after this experience, I feel other families deserve to know what they may be dealing with. Things happen--floods and power outages are beyond anyone's control. What is within a business's control is how they treat their customers. Unfortunately, this company showed very little concern for making things right, and that was the most disappointing part of the entire experience.

I unfortunately can not give this place less than 1 star…read more This is a review from a wedding guest for a wedding held this past Saturday December 7th 2024. It was 45 degrees or less this past Saturday evening, along with rain. This venue is not the place to have a wedding if the weather is cold and rain is in the forecast. There are no indoor spaces, nor were there any heat sources like a patio heater, fire pit, etc. All guests were offered a blanket in 40 degree rainy weather. This venue is also on rough, steep, uneven terrain. If you have elderly people who have disabilities and are unable to walk well without using a cane or walker, Please do them a favor and do not book here. The outdoor spot was about a 30-40 foot cemented area with a tin roof about 40 feet above our heads, no walls or doors for that "open" feeling. Better planning for sure on the venue side. I guess you get what you pay for, but even for $3k, I could find a better place with both indoor and outdoor options. I hope this venue uses their profits to get clear wall coverings to help at least keep the sitting area dry and free of rain and mud and purchases outdoor patio heaters or fire pits.

From the owner: We are a veteran owned and family operated hideaway rental resort located in the heart of the Hill…read moreCountry, smack dab in between Boerne & San Antonio, Texas. We offer 3 tiny cabins and 2 unique suites that are perfect for romantic getaways, elopements, and family gatherings. We exist to provide a peaceful and private retreat in nature, with all of the city amenities and the highest level of hospitality and service. Our pledge as hosts to every overnight visitor, event guest or nomad is to live well on this Hill by showing peaceful hospitality to everyone who comes to stay. Come hideaway with us! - The Bakers...and The Wardens of the Hill

This place is wonderful. Esther and her husband run a reasonably priced place in a neighborhood…read morethat is expecting gentrification soon. They take great care of the units and have decorated them quite cute. The washer and dryer were a huge blessing for me while I was staying for the livestock show. It only takes ten minutes to get to the at &t center. A few small downfalls are that the neighbor kids play soccer in the field next to the house in the afternoon and are quite loud and also the place has one window ac unit that is located in the living room and not in the bedroom so sometimes it gets warm in the night. Here's the deal, you're not going to find a better deal, nice folks, and people that care as much about your happiness as this couple. I'll for sure be back!

This was my first air bnb stay. We were greeted by Esther as soon as we arrived. The grounds are…read morenice and quaint, full of beautiful plants and small vegetables. Inside the casita everything was there that we needed. Former patrons left some food and beverages in the fridge so that was nice. We left a few items to keep the good vibes flowing. Overall a great, comfortable experience. If in the area will stay again. Thanks Esther!

This experience was amazing! The way the house was arranged, with all the thoughtful details in…read moreplace to play the game, was beyond my expectations. The puzzles were fun, creative, and just the right level of challenging. You can really tell a lot of effort went into designing the experience. I highly recommend this for groups or couples looking for something unique and interactive. Put your problem-solving skills to the test. You won't be disappointed!

The hosts have created a truly unique experience and top tier accommodations. The home…read morefurnishings transport you to a steam punk 1890s London where you will find exciting puzzles, hidden items, and theatrical surprises. The hosts also provide snacks, beverages, toiletries, extra towels and linens, blankets, and more. The beds are large and the bedding is luxurious. This is the most comfortable and homey short term rental I have stayed. I have stayed at similarly price rentals in Houston, New Orleans, Cornwall England, Strasbourg and Paris. None have come close to the accommodations at the Sherlock Home. And the adventure of solving the Sherlock Home is the icing on the cake! If you enjoy quests, puzzles, or Sherlock Holmes, you owe it to yourself to experience this home!

We recently visited Texas and found this gem in San Antonio. Justin and his team exceeded our…read moreexpectations with a clean, beautiful, and SAFE environment. Can't wait to stay at his next location!

From the owner: Providing beautiful vacation properties, for family and friends to come together and create awesome…read morememories.