Terrible dentist. He gave me fillings that literally crumbled in my mouth one month after he did the work. Before my work though, he told me that I would probably need all of my teeth pulled or something ridiculous like that. He was arrogant for no apparent reason, and I would never go to him again. Luckily, I found a conservative dentist (and not drill happy) who has made my teeth look beautiful without any crowns, veneers, or caps at all. AVOID DOUG VOIERS AT ALL COSTS! read more

I had excellent dental care from Dr. Voiers who has a great reputation for over 30 years & also from the hygienists. He had done veneers on my front teeth twice. In 2023, his hygienist called the decay on the back of my lower front teeth to his attention. I had teeth cleanings 3-4 times a year & was surprised that it was so bad that I would need implants for my lower front teeth. He had an implant specialist one day a month in office & appointments were very rushed. The last implant appointment to place the posts was so painful that I needed many local injections to get through it. My gums had to be cut, stretched & stitched in several places. My gums, tongue & entire mouth were swollen, sore & raw for a month Dr. Voiers prescribed medication for a fungal infection to which I had a severe allergic reaction. The emergency room tests were negative for a fungal infection. After paying thousands of dollars & wearing a temporary device for many months, I sought treatment elsewhere. My new dentist & the implant specialist to whom he referred me found that one implant post was missing & another placed at a bad angle. There was no pain with the new posts & procedures. It took over a year to finally get my lower front teeth implants. I trusted Dr. Voiers & was very disappointed that he didn't refer me to a capable implant specialist instead of keeping it in-house. read more

While the dental hygienist did a very nice job, my experience w/ this group is that I have received a harassing statement for $50 every month for over 7 months for an alleged missed appointment. I responded to their automated text message confirming that I would NOT be able to attend the appointment. After seeing another practice, I've confirmed what I suspected all along about AuraSmile: they are all about the upsell for unnecessary dental work. I didn't listen to my co-worker who warned me about this, and now I regret ever going here. read more

I have been going to this dental office since 2019, and loved it. Then, in 2022 they changed billing services, I suddenly received a bill for 2020 and 2021 that were over 300 dollars. I called the office multiple times as I have been going there for routine cleanings for 2 years after the dates of the bills. Everytime I called they said someone would look into it. Then suddenly I am going into collections, and the new manager said she would take care of it. Whatever that means. So I go for my cleaning in Jan 2023, and there is a different staff entirely and new dentist. I was told I had a superficial filling and to come back a week later. I have never had a filling take so long 2.5 hours, just sitting there in the chair while the staff was chatting. The dentist came in and after drilling for close to 20 minutes it felt like, I had a weird feeling as the staff was instructing him on how to use the equipment. He eventually hit a nerve drilling so deep, then left me sitting there with a hole in my mouth before actually filling it. I am not sure how damaged my tooth is now but I may need a crown. Can't Wait! read more

UPDATE: BEWARE FINALLY!! Received response!! HE feels his works is "PERFECT" and he could have never made an error. He also INSIST that I place a claim with the Ohio Dental Board, he even offered to place complaint himself?? Never did I expect him to be COCKY about this or UNPROFFESIONAL but I will take his advice and do so. I also seek some legal advice regarding the matter and will be placing a small claims case with Avon Lake Court. Good thing we own three homes and one being in Ohio still so a visit will be coming.. BTW: Dr. Douglas Voier also did NOT like the fact that I made this HONEST review regarding his crown work on Yelp and Google. In his refusal letter he sent me he mentioned the review, so apparently this bothered his EGO a bit. read more

This was the worst experience ever! I had some crowns replaced and when the work didn't go as expected, they dropped me as a client. I wasn't able to chew or put any pressure on my right side jaw for 3 months- until I ended up with 2 root canals. This Dr. Quickly saw there was an issue and refused to take my calls and treat me. I didn't know what was going on other than I was in extreme pain. And since they blew through my entire dental cap- the root canals were out of pocket. It was a terrible few months. They also did only partial caps- of which I was under the impression they would be whole. My new dentist is telling me they will need to be replaced soon. Immoral, unethical and nasty! Do not go here! read more

Great experience here! Three crowns later and no issues. The staff is great with my preschooler who has had to accompany me all three visits in the last month! While I don't ever like going to the dentist period, they make it as comfortable and painless as possible! read more

I hadn't been to a dentist in over 2 years since I js been traveling for work so much. I stumbled upon Dr.Voiers online looking for a dentist in the Avon Lake area. After visiting the office (which is beautiful coffee bar and all) and meeting all the staff and Dr.Voiers, I realized I had never been so happy to go to a dentist office. Everyone is so pleasant and makes you feel right at home. Dr.Voiers knows what he's doing and he's very professional and did a fantastic job. I ended up needed a 3/4 crown and a filling at this appointment- and I can honestly say it was painless, easy, and very pleasant. So happy I found this place for my husband and I! Thanks everyone! read more

Very professional staff. After my last experience with a dentist in Avon, I was a little worried about finding a great dentist in the area. Dr. Voier is amazing and tells you exactly what you need done. Your first visit you get a tour of the office and a whole dental exam and they'll explain what they are doing and finding. I'd highly recommend this dentist office to anyone!! read more

Love the Staff and doctor. My family of 6, have been coming to them for over a year. We could not be happier. Great service.

Dr Voiers and staff do a fantastic job. From the minute you walk in the door you are given exceptional treatment. The staff is very knowledgeable on different insurances, the hygienists very gentle, and Dr.Voiers provides excetional dental work. I would recommend this office for all families. read more

I've been a patient of Dr. Voiers for several years. Every time I go there I feel like he and his staff are trying to sell me something.....crowns, fluoride treatments, Invisalign. I suppose that's how he pays for the fancy office by recommending unnecessary products and treatments. It would be OK if the services I did receive were top quality. To the contrary, every time I had a crown or a cap done, Voiers left gaps between my teeth that were never there before. So, in addition to the discomfort of having food caught between my teeth and the inconvenience of having to floss after every meal, it left me susceptible to getting more cavities. He was probably looking for that end result to create more business for himself. There are plenty of other dentists in the Avon area that can be trusted to provide professional and satisfactory results. read more

I paid $485.oo to n Olmsted office then they sent me to avon I did not receive any treatment either place...the main problem I wanted addressed was never done because they needed to do$20,000.00 worth of work done!! I am so tired of being taken advantage of read more