Buyer beware. This company will gladly take your money and then give every reason under the sun…read morenot to ship. "...we don't ship out of state and sadly there was an inventory error and these items were not actually in stock." Regardless of what they reply, I've got emails I can send if you need to verify.

I enjoyed this store, the people were knowledgeable and knew there stuff. It was pricey but a nice…read moredrive there was cool.

This is the best little big smoke & vape shop in Kansas City mo hands down! So when I'm in Missouri…read moreI shop here and when I'm in Kansas or any other state I take my ass to Missouri to shop at Westport vape and smoke . Lol seriously best place ever

The people that work there really do know what they are talking about, are extremely nice, and…read morefriendly. There products ( Kratom) are primo!

horrible service even worse could you open up before 10:30 on Saturday. Really 10:30 why not noon…read more Prices are really high i think ill order what i want on the internet if they cant open before 10:30

First of all, this used to be my favorite Vitamin Shoppe store to get my supplements. After today,…read morethat's no longer the case. I can no longer subject myself to the treatment I've received at this store, as of late. The last straw was when I ordered some items online using a promo code that was advertised in the app. I received a notification that all of my items were ready for pickup and I proceeded to the store to retrieve them. Upon arriving at the store, I was told that one of the items were unavailable, due to a specific flavor being sold out, but there were other flavors available to exchange for it. I was totally fine with that so I found the replacement flavor and walked it to the counter. While in the store talking to the original associate, another associate walked in and settled himself in behind the counter. I mentioned to that associate that I had a conversation with the first associate about exchanging the unavailable item for the one I brought to the counter. He told me that I would have to pay full price for this item and that it couldn't be swapped out for inventory reasons. I understood that but that's not what the original associate mentioned in our previous conversation. I asked the original associate for clarity on what he mentioned to me and that's when the associate behind the counter begins to say that I'm being rude and confrontational. Never have I ever gotten out of line with anyone at that store! In fact, I used to talk at length to the previous employees. All I was trying to do was get the item for the same price I was quoted when I bought the item online but I was called rude for that. Being in a customer service job most certainly can be frustrating but if a customer is seeking to understand, you provide that clarity in a respectful way. This could have all been avoided with them just swapping out the product for the same price I paid for it originally. Instead, the situation escalated to an unnecessary point and the attitude on this guy was unacceptable. I'll be shopping on Amazon from here on out. The prices are better anyway!

I've been here a few times and don't see me stopping. customer service and products are amazing 10…read moreout of 10

Great Prices !! Great Location!!!…read moreOwner will help you pick a great alternative to your current expensive brand that you will be very happy with!

I really enjoy this Vapor Up location! This is the location that took over for the kiosk that was…read morelocated in Ward Parkway Mall. They now have an entire store with much more inventory than a tiny kiosk in a mall. I know that it's not ideal to vape on electronic cigarettes but I figure that it's better than smoking actual cigarettes? I also feel better (for my health) that this brand does not use any of those oils for their e-cigarette's; they use only battery powered e-cigarettes. Personally I use the menthol flavored e-cigarette's; and, at the other locations they are often out or backordered of this flavor at the 2.4% nicotine level. However, not one time has this location been out of the desired product that I was seeking! Yes, it is true, it is expensive to vapor e-cigarettes; but, as far as I can tell it is light years healthier for you than using traditional tobacco-based products. Off the top of my head, I believe it costs $20 for a pack of five cartridges; each cartridge-depending on how much you smoke-could last you anywhere between one and four days. It does add up purchasing the starter kits, but if you're thinking about quitting smoking then this is the way to go! For several years now, I cannot even take a drag off of a regular cigarette even if I'm intoxicated (and that is saying a lot)! Even the thought of regular cigarettes makes me sick. I am still able to run and exercise frequently and I don't feel as if my respiratory health has been harmed from Vapor Ups products. I truly believe that if anything it Vapor Up has not only helped me completely stop smoking and using tobacco products; but has also extended my lifespan! The only thing that could earn this place a fifth star would be if tobacco smoking or nicotine no longer existed in this world :-)

I'd love to give them a great review because all of their stores have good people employed…read more However, the inability to keep any store stocked with product is the most frustrating example of poor management/planning & business sense. I'm about to start smoking again.

Love the service the crew gives us regardless which location we happen to stop at! Absolutely love…read morethey remember our names, check in on how things are going and add the personal touch! S2 is bringing back customer service! Their products are top notch as well! You pay for the outcome!

Highly underestimated this place. The minute you walk in you are greeted. Unlike other supplement…read morestores, they do not just sell you stuff. They truly are vested in you. They took time to explain everything. They asked all the questions, then they were able to access and recommend the right product.

They have best value compared to other establishments. And largest selection. I would return…read moremultiple times per week.