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    Auntie G's

    5.0 (1 review)

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    3 years ago

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    The Herbal Gardens - We sell organic Bilberry Leaf

    The Herbal Gardens

    4.1(10 reviews)
    4.6 mi
    $$

    This is truly my spot! I went there before starting chemo (my cancer was too aggressive to take a…read morechance in not taking it) anyway, I visited The Herbal Garden, I didn't have a clue what I needed.. I spoke with Diana and asked her to provide me with some tea, that I can take before, during, and after chemo, buying that tea mix was the best thing that ever happened to me, I'll never deceive anyone, cancer is a serious illness. I started drinking the tea mix as instructed, one month before starting chemo.. it detoxed my body and built my immune, during my chemo treatments, I never got sick, never threw up, no nausea!!!!! Thank you GOD and thank you ms. Dian!

    RATING ZERO! BUYER BEWARE!! Unacceptable & Dissatisfied!!…read moreI have been doing business at The Herbal Gardens with Ms. Diane Galloway for more than 20 yrs and was always very satisfied. However, my Customer Experience today was totally unacceptable & disatisfactory. I did a Mail Order July 2025 where I purchased a pack of capsule product. (The packet does have the enclosed amount.) I actually forgot about the product, I found it while looking for something else. I opened the packet with the intention to transfer the capsules into a bottle instead. I decided to count them because it said, Take three capsules per day with water. I discovered, only 47 Capsules in the packet. With no expiration date, I called the store 3/12/26 and spoke to Ms. Diana who said, "There should be 50 Capsules. We will mail you the three missing ones." I was appalled as it seemed normal...and with NO apology. I then ask to speak with Ms. Galloway who was not there. I was told, the purchase was too far back to give me a refund and Ms Galloway is going to tell you the same thing. Later in the afternoon Ms. Galloway called in the defensive tone since she already learned about the issue from Ms. Diana. She asked, "How can I help you?" I explained the situation and she said, " Well, thats human error. We all make mistakes. I can send you the three missing capsules, it should be 50." I then said, Is that the best you can do?" She said, "YOU WANT ME TO GIVE YOU THE SHOP? WHAT DO YOU WANT?IT'S HUMAN ERROR." In all of this, there was NO APOLOGY from her. I was even more flabbergasted! This is the store owner. I stopped talking. I then said, " Please mail them." Then she said, sorry for the error. This waaay after the fact. An apology came way too late for Damage Control. This is a seasoned business owner who seems to forget that the customers are the only reason she remains in business. Looks like she takes her customers for granted. The irrefutable damage is already done!! Why is there no enclosed amount written on the packet? Why are there three missing Capsules, not one, three? How many "human error" regular miscounts have been missed by the customers over the years? Totally DISSATISFIED. I am just asking?????

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    The Herbal Gardens - We sell Birch Bark

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    Auntie G's - healthmarkets - Updated May 2026

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