The service we received through the drive thru on 07/01/26 was amazing and the lady was so sweet!…read moreThe food was extremely fresh and me and my boyfriend were very impressed with both the food and service. It was also super quick!

We stopped in after a Ice Hogs game for a little late night snack because it was close to our…read morehotel. We were greeted after several minutes and placed our order at the kiosk. It had been many, many years since I had been to a Steak 'n Shake so I was unaware how ordering happens. No big deal. We placed our order and found a seat. The restaurant was pretty clean except for the drink area... ugh, the drink area... the QR code thing to get a drink is completely stupid. Seriously, are they afraid someone might get a little extra Diet Coke in their cup or is this their way of getting customers to buy a more expensive shake? The food was good. I got a cup of chili and it was exactly how I remembered it. Two people in our group got chicken strips and my husband got a burger. Everything came out hot and the fries were pretty good (this is coming from someone who doesn't really like fries unless they are scalding hot). We have been back to Rockford for several Ice Hogs games since dining at Steak 'n Shake but we have skipped it for other "snacks".

I had a small problem with my to go order. A very nice man named Alvin greeted me and took care of…read moreeverything. Alvin is so polite and cheerful that every restaurant should have such a fine man. I will absolutely return to this location and it's because of employees like Alvin. Thank you Portillo's for having such a stellar employee. And a big thank you to Alvin!

Our friends brought us here with lots of excitement. When you walk in, there are kiosks to order at…read more-or- you can walk up to the counter and order. After paying, you take your receipt and choose a place to sit. There are plenty of tables to choose from and the restaurant is spacious! We didn't wait long for our food and picked it up at another counter. Our friends love the Italian Beef Sandwich. Highly recommend it, along with some fries and onion rings. My husband got a hamburger with an extra patty and customized filling, e.g. lettuce and tomatoes, hold the pickles and cheese. I was happy to see a chopped salad on the menu- good sized, lots of good stuff with 2 little containers of dressing. Quite tasty. If you're looking for something between fast food and sit down, Portillo's is a good option.

I go to ALOT of chick-fil-a in the Midwest for work so this is just comparing…read more Service: Great! People always offering to take my tray and refil while I did work. Cleanliness: great standards as I am used too Atmosphere: perfect for work and a meal Will stop back!

Worst customer service . I had an expired reward by ONE day and they wouldn't re issue it or honor…read moreit. With the amount of money I spend here a month you would think they would take customer service into consideration but nope . I'll take my business elsewhere plenty of places to go instead.

Food was very good. My buddies loved the turkey sandwiches, turkey, sliced, very thin and piled…read morehigh! I had a BLT, which is not on the dinner menu, but BRAD had them make one for me anyway. And by the way, BRAD provided awesome service! Fried bacon appetizer is an absolute must!! comes with chocolate sauce! Everybody loved the sidewinder fries!!! Nice family restaurant atmosphere, wasn't too loud, we could all hear each other speak.

A group of neighbors (6 people) had dinner at Tavern on Clark, and we were fortunate to have Julia…read moreas our server. She exceeded our expectations in every way. She was warm, attentive, friendly, and made sure everything was perfect throughout the evening. She handled our group with ease, anticipated our needs, and made us all feel welcome. Outstanding service like Julia's is what turns a good meal into a great experience. Thank you, Julia--we'll definitely be back! The food was every bit as impressive as the service. Everything our group ordered was prepared well and served hot. The burgers were cooked exactly as requested and were absolutely delicious. I chose the grilled chicken with vegetables instead of fries--a healthier option--and it was tender, flavorful, and satisfying. One person in our party ordered the sturgeon special and couldn't stop talking about how delicious it was. Then came the dessert tray...wow! There were so many tempting choices that it was hard to decide. I had the berry layered cake, which was moist, flavorful, and the perfect finish to the meal. Another person chose the cheesecake, and the generous slice was rich, creamy, and full of flavor. Great food, generous portions, outstanding desserts, and exceptional service from Julia made this a great evening. We look forward to coming back!

I was hesitant to come because of the low reviews but we had a great experience here! We went…read morethrough the drive thru and it didn't take long at all. The food came out fresh and hot, and the sauce + the chicken tenders were delicious. The employees helping us were all super nice too. Unless I just missed it, I'd love a grilled chicken option, their menu is pretty limited. But that's the only thing I'd change. We will be back again!

Food is good. However the drive thru and workers are not always pleasant. During a recent visit…read morethere was a dilemma in the drive thru where both lanes were pulling forward at the same time. The outer law was unable to merge to get to the window due to the other car. The employee at the window caught a massive attitude and was extremely disrespectful. when we went inside to handle the order the same employee wanted to talk down on us for the issue as if we did it "intentionally" to make them work harder. 10:10 recommend the food. However staff in drive thru 2/10. ( they need to be more respectful to people and understanding that things happenand instead of causing an accident in there drive thru sutuations happen)

Food is really good. I love the hamburgers especially…read more The employees are sometimes rude, especially to door dashers. They make you feel like you're a bother to them. No smiling, and sometimes they don't even say a word to you. Very uncomfortable going in there.

The Greater Rockford area has an embarrassing number of stellar Italian beef sandwiches. Two months…read moreago (Summer 2024) I proclaimed that Pomodoro was the best of the best. That proclamation is no longer accurate! Buona opens up here and changes the Italian beef landscape overnight! Intense Italian seasoning, paper thin slices stacked high, gravy (au jus) with even more seasoning floating in it, and a great roll all combine to make an excellent and unparalleled (as of 10-9-24) Italian beef sandwich experience. Bonus: excellent rigatoni served perfectly al dente. The sauce (gravy) was as good as anything I've ever eaten. Try it! Great service. Comfortable chairs. Has an ice cream place attached to it, Rainbow Cone.

Arrived at this place since it was recommended by one of my fellow Yelp Elites so I thought it must…read morebe good. And it really was! I haven't had a Smashburger in forever and this hit all the marks! I love how it is me to order and custom, even down to the bun! There's plenty of seating even outdoor picnic tables. The only thing I found was strange. There wasn't a trashcan outside, so I had to go back inside to throw away the trash. Also, they do not give napkins for to go order and it's very messy!!!

New in town and decided to try a local favorite. Visited the local Buddy's Burgers which is…read moreconveniently located next to a micro brewery. The burgers are fantastic, allowing you to make your own combinations. Thick and juicy.

Local to Rockford area, beef a roo is a local chain. Of all the times that I have been in Rockford,…read morethis was my first visit. I would describe it as a cross between Burger King and Culvers. My husband recommended the burger and cheese fries, so that is what I went with. A Jr cheese fry is plenty! The burger was a little condiment heavy. I would return for a quick meal in the area.

This was a random pick while on the road and it did not disappoint. This was our first time and…read morewon't be our last. The outside of the restaurant is not what I expected for a local burger place, very cool look with brick and wood. It was noon on Friday and they were busy, but the line at the counter moved quickly. The gentleman that took our order was very friendly and welcoming. We both ordered the bacon cheeseburger meals. The total was about $24. Our food came out pretty quickly and the fries were hot and fresh. The bacon cheeseburgers were hot and fresh and had good flavor. The inside of the restaurant was clean and well stocked and the restroom was clean and stocked. Overall nice experience.

My friend and I went to Jason's Deli for lunch on our work break. Our go-to was Beef-A-Roo,…read morehowever, sadly they are still closed. We were hesitant to go there because it is more expensive. I ordered the half sandwich with fruit and a soda. The sandwich I ordered was the chicken salad sandwich, which strangely is made with pineapple instead of the typical cranberries or grapes. Not really a fan of the pineapple in there. I was pretty disappointed that the amount of bread on the sandwich half was way more than the actual sandwich contents. The meal came to almost $20! I did include a 10% tip, which I regret. My meal at BAR used to cost $9. My friend and I both decided we need to keep looking for a new lunch spot. This definitely isn't it!

Food was good. Fair price. I had the pickle wrap. Doesn't…read moresound that good however, it is what I will get the next time I go.

Charleys has always been one of my favorite places for hot and fresh sandwiches. The menu is simple…read moreand easy to order. They now have wings along side their cheesy bacon fries and delicious lemonades. The service can take a few minutes but that's because it's being made fresh from the grill so it's definitely worth the wait. The lemonade is kryptonite, especially the strawberry or peach. It's a must for me. The ambiance is like your typical fast/casual chain with a soda fountain machine and condiment area and pretty clean place to sit down and eat. Overall, this is a go to hot sandwich shop for me.

What a gem! We were headed to Minnesota and stopped for lunch. The service was impeccable! The gal…read moreAt the register made recommendations and was friendly and bubbly. The workers seemed to be enjoying themselves which made the strip mall interior feel festive and alive! We ordered the cheesesteaks and fries. The bread on the Sammy was soft and toasted to perfection! Yummy fillings and the meat was tender. The fries were solid. The lemonade was Amazing! I'm certain I'll be thinking about the whole thing tonight around midnight- wishing I ordered one to go!! Great lunch spot- far exceeded our expectations!!! So yum!