The staff here are so unorganized, The place it's dirty…read morestarting from the counter top and the display glass will not be coming back. The staff at this location needs to be trained properly they need discipline.

This place is a joke, came there at 4:45 on a Saturday afternoon and they said "we're closed"…read more What restaurant closes that early on a Saturday?

Lots of friendly, helpful staff. I was very impressed by the effort their people made to be sure…read morewe were being taken care of and getting what we wanted. The food was very good and they have a variety of beers (as you would expect!) of German origin. I tried the Munich beer and found it to be very smooth and drinkable. The portions are good. My only issue was with the bratwurst bun/roll. It is too big and too firm to be able to comfortably eat the sandwich without being a pig. I ended up cutting it up with my knife and fork but that defeats the purpose. The atmosphere is very nice, with an outdoor patio area. I would definitely recommend it and I want to come back to try the dessert and some of the other traditional German food.

Unfortunately not the best overall experience. My date and I shared a giant pretzel, which was…read moreprobably the best part of the meal, because of the variety of mustards that it came with. I got single bratwurst, which came with rye bread, sauerkraut, and potato salad. The bratwurst and potato salad didn't have a lot of flavor. The service wasn't very good. I felt like we were stuck in a corner of the restaurant and kind of forgotten about. To add insult, they automatically added a 20% gratuity. I read about some downtown Atlanta restaurants doing this during the World Cup, but this was AFTER the World Cup. On top of that there was another line to add addtional tips!

Friendly staff. Limited Friendly parking…read more Bakery counter and cafe. Danish was soooo good.

Outstanding! Very friendly atmosphere. Our order was very…read morenicely prepared and tasted as we hoped. Staff were friendly and helpful throughout. Wait time was very short. Well worth the price. Will be returning soon.

Not a beer drinker - but it doesn't stop us from coming back - cause the food! Mainly the pretzel…read morethe size of your head and the fish and chips!! The ac was blasting - thank you! The service was great - a couple of times they had a guy and a guitar and it was nice but kinda loud. We love this place and will keep coming back. Sure wish they would start brewing their own rootbeer though!

Fantastic location offering equal indoor and outdoor spaces for patrons. Very dog friendly!…read more Good menu with fantastic options to eat and drink. I was especially pleased that they brew a non alcoholic beer. Most local breweries offer mass produced na options, not locally made. Service was fantastic, always checking in, helping and very kind to all around.

I thought a pretzel/cookie shop was supposed to have sweet/savory treats served Hot and Fresh, that…read morealways make you want to stop in when you're in the area?!? This location fails on the FRESHNESS. This is my 3rd time here and probably last. Staff is polite but the Pretzels are NEVER fresh...I'm confused, are the staff just not making pretzels fresh or are they making them once a day and thinking it's acceptable to let them sit under the light for the entire day?!?! Where is the management/Owner or trainer.... I've ordered the Pretzel Cheese Bites which sat under the light so long the cheese inside was hard and non existent. The pretzel mini dogs were tasty, but totally over cooked by the light that the breeding was rather hard, and the classic pretzel was somewhat soft but tasted although it was under the light the majority of the day. Conclusion, make pretzels more often throughout the day and stop letting the food sit under the light for too long!

Had pretzels delivered to our office and they look and taste like they were never cooked. Hope I…read moredon't get sick from these white pieces of dough.

Very nice pretzels place inside sugarloaf mills mall while not as popular as auntie aunt is but…read morestill good nice stuff here

As many times as I've been here, I cannot believe I've never reviewed this place. Every time I go…read moreto Sugarloaf Mills with my husband. He always haaaas to get the pretzels in a cup and cheese dip. It is located across from Bass Pro Shop, his favorite store ever! I usually will get the unsalted pretzels. I feel their pretzels are buttery, light, and fluffy. We never had an issue here. If you come closer to closing time, like 8:30 pm, you will get 50% off whatever is left. I think I need to learn how to make my own pretzels, like seriously. The amount of money we've spent every time we come here. 3/2021

Chrysta and I went to Phipps Plaza today. We were a bit hungry and decided to grab a pretzel. I…read moremust say that this was very disappointing. It had decent flavor, but it was quite anemic. Chrysta made a comment about it's lack of thickness. It did not leave her full or satisfied. Although there was plenty of thick, gooey cheese. I don't think we'll be back.

Pretzelmaker is NOT part of the Phipps Plaza food court. The Gospel of Kevin Smith states that…read more"anything operating outside the said designated square is considered an autonomous unit for mid-mall snacking". Pretzelmaker is also NOT anywhere as good as Auntie Anne's. Mall pretzelries are not equal, and Pretzelmaker has just one kind of dough. Whatever flavor you want will be dumped on top of a plain pretzel or served up in a little cup for dipping. [UPDATE: AMC is no longer allowing you to bring outside food or drink inside, which removes one of the more appealing aspects of Pretzelmaker. Too bad.]