Pretzel Factory A Philadelphia Staple - a haiku…read more Tried the three mustards Warm, soft, and salty pretzel Yellow wins first prize

If I could give this business " 0 " stars, I would. It's all because of the customer service at…read morethat location. They are the snottiest owners of most any business I've patronized in the past. I like my pretzels hot or at least warm and don't mind waiting; the last time I went there they gave me the coldest pretzels they had, and that was not the first time that happened. I'll NEVER give that store my hard earned money again.

Pretzels are always consistently good. They handled larger orders for parties and school events…read morewith a phone call. Too bad John retired and closed the store. They will be missed.

Love this place. It's visit every time we are close. No frills just great pretzels and great staff.read more

I was hoping this place would be good because it was the top spot that came up on my search and the…read moreplace I wanted to go to was closed on Sundays. I was in town for work and wanted a pretzel so I got two pretzels and a pretzel dog with cheddar cheese and brownie batter dip. The pretzels were definitely not fresh and the pretzel dog was a lot small than I expected plus because they had been sitting out for a while they were a tad stiff. The cheddar cheese lacked flavor and didn't taste like much but I will say I loved the brownie batter dip and love the concept of having sweet dips with a salty pretzel. This place does have a lot of dip items and it was quite affordable but I don't think I would return.

Behold the humble pretzel. This simple mixture of flour, water and salt frankly gives me more…read morepleasure than most Michelin stars. Hot, soft and slightly crusty these comfort snacks slathered in mustard make any day or mood that much better. I've had the imposters at Wawa and they're just too dense and cold to lay claim to any semblance of pretzel legitimacy. Five perfect stars for the Philly Pretzel Factory.

I love pretzels, so this was a fun treat. I wish there was one closer to home!…read more The pretzels were so buttery that my cheese sauce wouldn't stay on my pretzel bites - the butter was like a repellent - A+! The guy who worked here was nice, so staff is friendly. Prices were what you'd expect to pay for pretzels and the like. The only thing I can tell you is that a medium pretzel bits cup is pretty big. I thought it sounded perfect, and I couldn't finish it. It's probably enough for two average people.

When you're starving and on a waiting list for Dogfish Brewery up the street, a stop for pretzel…read morebites is your answer. You can feed each kid a few bites of pretzel so they don't throw a hangry hungry fit but they wont' wreck their dinner. Great stuff. Is it the best pretzel ever in the history of pretzels? no but it is a good pretzel.

I absolutely love this place! You can enjoy a delightful mix of three pretzels ~ salted, cinnamon…read moresugar, or everything bagel for $8. Even though it's a small operation, this pretzel shop truly brings joy to our community. They also offer delicious breakfast sandwiches, pretzel dogs, and various tea and coffee options. I was lucky to get all three of my pretzels from the oven. I especially like how the cinnamon sugar pretzel is topped with icing instead of dust--it's much easier to eat and still gives you that sweet, satisfying treat. The staff are quick and friendly. If they're baking a flavor, they'll let you know how long you'll need to wait for that fresh batch. There's plenty of seating, both inside and outside on picnic tables, making it a perfect spot to relax and enjoy.

Craving a good pretzel and The Pretzel Bakery has been on my To Go pre-COVID. SO and I arrived…read moreabout 1.5 hour after opening and they were busy. Lots of patrons were picking up take-away and the in-person ordering line moved quickly. Definitely kid friendly with plenty in-door and out-door seating. We placed our order and waited to be called over the PA system. I'm not sure why they call you based on the items you ordered rather then the receipt number, but such is life. The breakfast pretzel was served room temperature, eggs were not to my liking, but good flavor from the bacon and cheese. The pretzel itself self was dry and kinda flavorless. The salted pretzel had a soft interior and crusty exterior with nice salt flakes but didn't live up to my expectations. The pub cheese was a welcome purchase to polish off the pretzel. The sweet pretzel was the best from our order. Pretzel was still dry but the cinnamon sweet topping made the top enjoyable.

Great local bakery with delicious items to choose from for home or special occasions and parties…read more Friendly, kind, and professional business owner. Kee and her family and staff always greet you with a smile You may experience a little bit of stress, but it's only in trying to decide which flavors to buy! There are so many flavors to choose from, you will definitely find your favorite or your new favorite!

Ever since we moved to Clayton DE I have frequented this little shop in town. Kee has a gift! Not…read moreonly does she have the most innovative cupcakes IE: flavors her cupcakes are insanely delicious! The cake is light & moist. The frosting and/or filling is decadent. A perfect balance of taste & sweetness. Kee & staff are always welcoming. The shop is small & not set up for eat in. It's mainly just take out. Best to get there early because she usually sells out. Follow her on Facebook for flavors & details.

I have had these at parties but have never purchased myself. Their prizes were lower than I thought…read morethem to be. One this first visit we tried the hot dog pretzels, the cheese sauce, cheesesteak pretzels, cinnamon bites and 10 classic Philly pretzels (brought home LOL!) The hot dog pretzels were pretty tasty and I enjoyed them with a few squirts of the spicy brown mustard. The cheesesteak bites we had to wait for as they prepared them fresh. They were not very tasty at all. The classic Philly Pretzels were fresh , chewy and very tasty! The cinnamon bites were very good as well. The employees were very friendly and helpful. Would visit again!

The pretzels were fair and so so fresh not as good as a true Bavarian pretzel made in a Pretzelite…read moreOven the caustic soda that browns them was weak and diluted so you don't get the true Philly taste. Much better then Aunt Aunties french bread pretzels dipped in butter. Pretzel Dogs fair could use a better Hot Dog. Overall a Fair experience. I've worked with soft pretzels for over 40 yrs. I know how they should taste.

The best pretzel place in Bel Air!! Customer service top notch & the pretzels always delicious!!!…read moreThank you all so very much.

Walked in to some old man on his phone(never looked up) and two ladies sitting eating lunch. After…read morea few second one of the ladies got up and served me. Idk what it is but I'm unsure as to what is on the bottom on these pretzels. Plus they were overly covered in salt. Im from pa and was only in the area for work. Will never be back

There ok mostly cold pretzels on most visits the other day ICE raided the place and they closed…read moreearly.

My first time driving TO a Pretzel Factory store rather than getting catering or a box at work…read more This one has a tight drive through which was awesome for my compact car! I finally tried their cheesecake bites and it's a good lunch for one or snack for 2 or 3. It is a very good pretzel cheesesteak but if you want a cheesesteak it won't really satisfy. The spicy weiner pretzel had a good kick and I think they gave me extra free pretzels on top of the minis I ordered. Price can't be beat and the taste consistency is solid. I was in and out in 2 minutes. Adding to my rotation list.

When I tell you this is the best pretzel I've ever had in my entire life, I swear it! I grew up in…read moreNY and have had many a soft pretzel in Manhattan & am a frequent flier at Philly Pretzel Factory, but omg...Pretzelvania puts those to shame. This was the most soft, warm, buttery, flakey soft pretzel I've ever had & I've literally been dreaming of it ever since I tried it 2 days ago. Need you guys to open a store front please! Or have multiple food trucks! Unbelievable pretzels!!

The absolute best soft pretzels I've ever eaten. The craft mustard is amazing too…read more Service with a smile too. Super friendly staff/owners. I can't wait to happen upon their mobile truck again!