My name is Bambi Ashworth-Lane and I completely treatment here at hope house from February to…read moreAugust and everyone of the staff are super amazing helpful and here to help raise you up and super safe for children to be with their parents!

Please DO NOT send your loved ones here if you care about them. I am constantly on the phone with…read moremy partner who has been there for 3 months and I've heard not only the staff that works in the office but the house "mothers" talk to her and other residents Like they are CRIMINALS. They are not professional AT ALL. 90% of their staff are ghetto and treat these poor women that are trying to get help like CRAP. I've heard them snap on her for the smallest things like asking about being on the grocery list to asking about her getting her papers signed. I'm talking about complete cussing and yelling at her infront of other residents embarrassing her to the point of crying. She is afraid to let the director know because others have reported this same problem and it seems like all of them stick together and lie for each other. And that isn't the only biggest issue on the staff, there is another nightmare that has been addressed MULTIPLE TIMES and has BeenVerified looked. One of the older house mothers that work here has been caught taking the blankets off these women that are undressed and ASLEEP in their beds at night and she will stand over them and just STARE AT THEM. She has touched residents and made inappropriate comments as well. THIS IS SICK. I do not understand for the life of me why this woman has not been fired yet. If you are an official reading this please help these ladies. Another thing - there is NO FOOD BEING COOKED FOR THEM ON THE WEEKENDS. If your family member or you do not have the funds for food good luck eating over the weekend because there is NO ONE there cooking. This used to be an amazing rehab when Dr.A was there about 5 years ago because I myself went there and since she left this place has turned into a DUMP. I've also been informed that they push suboxone and methadone on the girls here and many of them abuse and sell their medications. There IS NO RECOVERY HERE. I'm BEGGING you please DO NOT send your loved ones to this free rehab because they WILL NOT get the love, care, respect, treatment or environment that they need..

At a time in your life where you are at your lowest, losing a loved one. You go to people for…read moreinformation, assistance in making sure that those loved ones' wishes are being fulfilled. You expect for them to be calm, collected, patient and empathic. Platt's was none of these things. I went in to get information about how I needed to proceed. I made it clear that I was not under a time restraint and I had time to make the right decision. The lady that I spoke with, not only tried to convince me to get things I didn't want, she also tried to convince me to sign a contract before I left. Telling me that if anyone else needs to sign, that they can come in later. I understand that they are in the business to make money, but to take advantage of someone doing this time is unacceptable. Ultimately, I went with Augusta Cremation & Funeral Care. Mr. Williams and his team took care of my loved one with care.

This local, family owned business has truly been with my family and I every step of the way. The…read morestaff here are some of the sweetest people you will ever meet. You know that you're in good hands with Platt's. I could go on and on, but just trust me, they're great.