Waynesboro Memorials was beyond amazing. I had the pleasure of working with Becky. Becky went above…read moreand beyond to make sure my family received the heart headstone that we were looking for. She was patient, supportive and very respectful to our family during this difficult time. Definitely a blessing from God. We appreciate everything you did for our family, even down to the smallest details. They answered every question honestly, timely and delivered before expected time line. Thank you Waynesboro Memorials for exceeding our expectations!!! I will recommend you to family and friends. And, when needed, will use you again. Thanks much again!!! You guys are best!!!!

What an excellent experience with Ms. Van Pelt yesterday as we purchased a headstone for my mother…read more I cannot say enough about her attention, professionalism, kindness, and knowledge. I will highly recommend this business based on the stellar service I received.

Compassionate is a great way to describe them they were a pleasure to work with during a very hard…read moretime.

Ashleigh was the best and very helpful and patient in my time of need also she was extremely…read moreaccomodating

This place is all about the money. And they are prone to making mistakes (wrong vault). Just make…read moresure you have the money up front if you have no other choices. They have no consideration for your circumstances. I'd avoid if I were you!

They said we owed them $600 more because they misquoted casket price. She was already buried! They…read morewould not release to us money from insurance until we agreed!

Coffman Funeral Home shows compassion to families like no other! They are patient, kind, helpful…read moreand professional. Funerals are always difficult for loved ones, but a funeral for a teenager is especially painful. Their team made that horrible experience of loss so much easier on our family. Thank you so much for the love and attention you all put into your jobs. You went above and beyond.

this is a horrible facility!!! don't trust them with the care of your loved one!! when my son…read moreviewed his baby girl, she was on a table and not even in a coffin!! also, she had blood coming out of her nose! it was awful!! i had to tell them to clean her up and wipe her nose!! they had my baby on a cold table for the private viewing!!! that's what they do to black babies! heartless and unprofessional.

I went by and met with John today to speak to him about pre-planning and it was a great experience…read more He was very helpful and had plenty of suggestions. He took care of my wife and I and I would recommend this business to other people here in Charlottesville area.

In 2009, my mother and my stepfather prepaid $1895.00 each for transport and cremation services to…read moreAnderson Funeral Services in Crozet, Virginia. When my stepfather died in December 2024, John Anderson Jr. (Funeral Director) told my mother she would have to pay an additional $800.00 for a variety of items she did not request (Including a new body bag he stated was legally mandated, which is false.) When I and other family members met with him to ask for an explanation as to why there were more charges on a prepaid plan, he was defensive, evasive, profoundly unsympathetic and unprofessional. He insisted that the business is his mother's, and that he knew nothing about the prepaid agreements. He was unable and/or unwilling to pull any files he should have had from the prepaid arrangement. He never answered any of our questions, claimed he was being attacked, and professed to hating his job. He told my mother he would drop the charges to $200, and asked if "that would make her happy?", as if we were negotiating a bar tab. Upon examination, we realized that the original documents for my parents were not even actual contracts, and that most likely none were ever created. The grief we were experiencing was compounded by the unfeeling and sarcastic attitude of Mr. Anderson, and the knowledge that the remains of our loved one was in the hands of someone who was untruthful and totally disgruntled about his occupation and having to perform it. Anderson Funeral Service failed to provide an actual contract and attempted to extract money for services that were included in the prepaid agreement. I am extremely concerned that the unethical, if not illegal, actions of Anderson Funeral Service will continue to be perpetrated on other vulnerable families.

They go out of their way to accommodate the needs of the family whether it's at the time of death…read moreor two years later. Mr. Groome has been extremely helpful from dealing with the graveside quirks to the paperwork needs for a death certificate. This review comes with the experience of three family members utilizing Charlton and Groome. Thank you!