Our family was extremely disappointed with the lack of compassion and unprofessional handling of the meeting to go over details as well as our mother's graveside service. Asking for explanations or questioning cost was met with defensiveness. Asking for proof before posting obituary was not honored. We were told a table would be at gravesite to put the cremation container on and her picture could be displayed. Instead, an old unattractive chair was there which looked horrible and no apology was offered.
Riverview cemetery workers/inmates immediately began heading towards us with shovels before family even left the site. We were appalled and while not entirely the responsibility of McDow, no effort was made to ask them to go back until the family had left. We would not recommend McDow. read more