1. McDow Funeral Home & Crematory

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Waynesboro, VA

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McDow Funeral Home & Crematory

2.3 (3 reviews)
Open • 9:00 am - 5:00 pm

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Augusta Memorial Park

Augusta Memorial Park

(4 reviews)

My husband and I buried both of his parents at Augusta Memorial Park. The memorial park itself is…read moretruly in a beautiful location, situated on a quiet country road and surrounded by idyllic pastures. When my father-in-law passed away in 2008, my mother-in-law purchased plots for both her husband and herself. The result was that my husband and I were forced to be subjected to the same callous treatment by the staff when she passed away in 2013. The office assistant was abrupt, rude, and completely unprofessional. However, her demeanor of hostility did manage to soften to indifference upon hearing of our loss. Later, when I called with follow-up questions, she was unable or unwilling to answer a single one of them. When I asked to speak with the manager, the phone was abruptly disconnected. The other members of the staff were tolerable enough, but far too concerned with turning a profit. They attempted to sell us unneeded and unwanted memorabilia at a time when all we wanted to do was survive the day. False notes of care and concern rang in their voices, as they attempted to maneuver us into providing them with the names and contact information of friends and family for marketing purposes. Through the guise of providing us with a funeral guest book and sending our guests sympathy cards and maps of the cemetery, they shrewdly attempted collect an ever-widening pool of potential clients. This was a crafty business maneuver, geared toward preying upon victims in a moment of vulnerability. Thankfully, the grounds are maintained and manicured well enough--certainly better than Riverview Cemetery in Waynesboro. However, my mother-in-law passed away in November and, now in March, the mud from where her grave was dug has yet to be cleaned off of the headstone. Dead flowers are only removed from vases twice a year, which means they remain an eyesore the other 10 months of the year. The American flag that sits atop the hill in a crumbling base is tattered and faded, looking quite battle fatigued. I put in a maintenance request with the grounds-keeping crew and will be pleasantly surprised if it yields any positive results. Augusta Memorial Park is currently owned by Cornerstone Family Services LLC in Pennsylvania. According to online reports, the company has an average yearly income of $75 million. Therefore, one would think that they could afford to keep the memorial park grounds in immaculate condition and hire professional staff capable of effectively maintaining an air empathy with the grieving.

They don't even deserve a one Star!!! They are destroying bought and paid for plots and grave…read moremarkers!!! They threw American Flags, Flowers, Mementos by the Dumpster! NO display of American Flags except for Memorial Day, Independence Day and Veterans Day! That's a violation of our Constitutional Rights! Mowing and weedeating is rarely done and then poorly! I attended a Funeral where the workers stood at the top of the hill leaning on shovels like Vultures as if to "hurry" the family away! So disrespectful! The "Manager" is a snotty nose, wet behind the ears brat, who spoke to me with a smirk on her face the entire time. No respect at all! Stonemor Corporation owns this Cemetary and many in the area, but they've dealt the wrong hand this time! Shame on them!

Anderson Funeral Service

Anderson Funeral Service

(5 reviews)

I went by and met with John today to speak to him about pre-planning and it was a great experience…read more He was very helpful and had plenty of suggestions. He took care of my wife and I and I would recommend this business to other people here in Charlottesville area.

In 2009, my mother and my stepfather prepaid $1895.00 each for transport and cremation services to…read moreAnderson Funeral Services in Crozet, Virginia. When my stepfather died in December 2024, John Anderson Jr. (Funeral Director) told my mother she would have to pay an additional $800.00 for a variety of items she did not request (Including a new body bag he stated was legally mandated, which is false.) When I and other family members met with him to ask for an explanation as to why there were more charges on a prepaid plan, he was defensive, evasive, profoundly unsympathetic and unprofessional. He insisted that the business is his mother's, and that he knew nothing about the prepaid agreements. He was unable and/or unwilling to pull any files he should have had from the prepaid arrangement. He never answered any of our questions, claimed he was being attacked, and professed to hating his job. He told my mother he would drop the charges to $200, and asked if "that would make her happy?", as if we were negotiating a bar tab. Upon examination, we realized that the original documents for my parents were not even actual contracts, and that most likely none were ever created. The grief we were experiencing was compounded by the unfeeling and sarcastic attitude of Mr. Anderson, and the knowledge that the remains of our loved one was in the hands of someone who was untruthful and totally disgruntled about his occupation and having to perform it. Anderson Funeral Service failed to provide an actual contract and attempted to extract money for services that were included in the prepaid agreement. I am extremely concerned that the unethical, if not illegal, actions of Anderson Funeral Service will continue to be perpetrated on other vulnerable families.

McDow Funeral Home & Crematory - funeralservices - Updated October 2026

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