EDIT BELOW: I am still on the fence for this review so I may return to edit. As with most Dr. offices in Germany even if you have an appointment at a certain time it does not mean you will be seen at that time. I waited a good 30-45 minutes after my scheduled time in order to be seen. The day i was there it was quite busy and the waiting room had only a few seats so people were standing or sitting in the hall ways. Not sure if that is the norm or not. I would think a solution to the overcrowding and having the patient wait so long would be on the scheduling side. Don't schedule so many people when you know they will not be able to be seen at that time. The Dr. I saw was very friendly however she did not give her name so I do not even know who she is. They also want me to do all these test which of course are not covered by insurance so I am questioning if it really is something I need or they are just trying to take me for a ride so to speak. I have another appointment and I hope by that time I will know how I really feel about this place. EDIT*****So I had my follow up visit the next week and was really hopping that it would be better then the first. It was not. The wait was long again and people who came in after me were being seen before me. Maybe because I looked like a student and they looked like they came from money. When I finally saw the Dr. he was really quick, he told me that I had a chronic condition where eventually I would need to have an operation. He gave me a prescription for new glasses and I spoke to another lady who was actually really nice, who introduced me to an alternative to glasses. I left the dr. office somewhat pleased. However when i went to the Optiker to get my new glasses I was in for a surprise. My lenses alone would be over 350€ and my insurance would not pay for them. I asked why and they said the Dr. did not put on the prescription that it was a chronic condition. My friend called the Dr for me to ask for a new prescription. The Dr. now said that it was not chronic and he would not write a new prescription. I will never return to this place nor would I recommend it to anyone! I recently went to another Dr. who diagnosed me with the same condition but DID tell the insurance it was chronic and now everything is fine! DO NOT GO TO THIS DR!! read more