I've been coming here for support for well over 15 years There is no better place for…read moreaudiological services When I need their help with cleaning and repairs for my moms hearing aids they are always available and just so caring and helpful If you need support for yourself or an elderly parent etc, come see them They are truly amazing !

A good idea to frequent staff meetings? Dealing with hearing aid maintenance is ongoing since…read moreweather and symptoms can continue on a regular basis! It is unfortunately my situation with getting a good fit dome. My visit today expressed surprise to me when the audiologist assisting me said the lead audiologist was not in the office and unable to reach. To my surprise she was actually there in another room when I left their office. She was having an intense conversation complaining my visits. Very sorry for the inconvenience. I'll contact oticon directly for assistance.

DO NOT COME HERE!! They are very sweet when they took my dad's $500 for the second broken hearing…read moreaid that registered under someone else's name. My 77 years old father purchased a pair of hearing aids from Hear Clear Hearing Center and it broken leSS than THREE MONTH. Then he stopped wearing them, which he then missed place one of the hearing aids. We called to came into the office to purchased a 2ND pair for $500. This second pair broke in a month and registered under someone else name. He then found his first pair that he misplace. We called to come in with TWO BROKEN PAIRS. Alex, the audiologist said to our surprise that "you will only get one pair back." I said we paid for them, the 2ND pair for $500. He said the insurance paid for it. You only get one pair back! Now they have our TWO PAIRS hearing aids and $500 for more than 5 WEEKS and still no show. We called they didn't pick up the phone. They said they called us at my number, but never did. We drove to the office waiting for them outside and we met another customer, his dad has a similar problem. They didn't let us in the office yesterday. I called today and Sandra picked up the phone, screaming in the phone. Go to Costco to save your headache.

Wow, what a terrific place. Dr. Alex Fontes and his wife Sandra go beyond the standard practices…read more They work with you to get you the help you need. The office is clean and bright with lots if off street parking. Both are extremely profesional and friendly. From the minute you sit down in the waiting area you can tell that they value you as a patient. My husband needed hearing aids and we were referred to this office after a disastrous visit with another local audiologist in Bethlehem. Sandra made sure we had an appointment convenient to us, called to confirm and gave us detailed directions. Our first impression of Dr. Fontes was "what a great guy". He listened to my husband, understood what his concerns were (hearing loss and tinnitus), had state of the art equipment and recommended hearing aids that would help my husband with his tinnitus. He spent almost 2 hours with us. We came in with some information but Dr. Fontes explained the difference in the brands of hearing aids, what would work best for my husband's lifestyle and the cost difference. We are on Medicare and this is an out of pocket expense for us. He was very through. We never felt pressured to buy a certain manufacturer. We received our hearing aids promptly and have been back twice for adjustments. They are working out great. Dr. Fontes also told us that if we couldn't make it to the office he would come to the house. Yes he makes house calls. I wish my regular doctor was this accommodating. All I can say is if you need hearing aids and want someone you trust, this is the place. He is terrific. You won't be disappointed.

great people and great service.i would never buy hearing aids on line and try to do what george…read morerachel do to properly get the adjustments just right.

Great service I'm extremely happy with my hearing aids and the support that came with them.read more

me and my husband just went for a hearing test. we saw Megan. she was great; professional, explains…read morethings clearly, took her time with us. The receptionist was also very nice and helpful. The only complaint I have is getting to the office in Allentown. The entrance isn't well marked and is close to an intersection. If you miss it, you have to go around the block, there's only one entrance. I would highly recommend this office.

I have been with Allen Audiology now for 2 years. They can't be any better at there job, ALL OF…read moreTHEM. The pride they have as well as professionalism really shows when they are helping you with ANY issues you may be having. Because of a recent cold my ears seems to be clogging up the ear bud / dome part of the hearing aid. I walked in without an appointment figuring I'd need to make one. I was lucky as they took care of my problems RIGHT THEN AND THERE. They are very friendly and I am GLAD and JOYFUL the team is SO DOWN TO EARTH! Joking with me and just having fun inside of a 10 minute visit. Thank you to Doctor Widdowson as well as Monica for putting together such a WONDERFUL staff of workers who all are easy going and easy to deal with. Typically I see Lisa in the Bethlehem office as it's closer, but I went right into the Allentown office that day and it was delightful to see everyone. Thanks again and again. Thomas J Schwindenhammer Tom Schwindy Northampton PA

Dr. Hekiert is a thorough and thoughtful care giver. Dr. Hekiert reviewed and explained, in…read moreunderstandable detail, the test results, diagnosis and suggested treatment. I recommend Dr. Hekiert, without reservation, to my family and friends.

Dr Hekiert is one of the most caring doctor , I recently received excellent care for an ear issue …read more Dr Hekiert was thorough w her exam. I have been a patient of hers for 8 plus years and have always had the best care. I feel so lucky to have her as my doctor. in addition, Monica her nurse is an asset to this ENT practice. She is so helpful w any issues I have, regarding my instructions or questions. I can't thank both of them enough.

Dr. Lish and crew are absolutely amazing, I am never disappointed when I need support or supplies…read moreto keep my hearing in check. I've been a patient for at least 10 years and feel like I hear better now than before I had hearing aids!

The system made me give at least one star or I couldn't leave a review…read more I had the mistake today of talking to a Cris female) today 12/23. I bought top of the line Oticon hearing aids a number of years ago. I paid $6,000. Should have taken care of them. My hearing aids are out of warranty. I sincerely let my aids lapse. . Now Im experiencing more hearing loss. Marianne Mculogh the owner told me I could send them back to Oticon to refurbish them. She told me it would cost about $90 to send them back. Oticon would Probably have to charge me more to fix them. Cris said I had to layout $495 to send them back. She outright lied to me. Audiology and Hearing aids has good reviews . Maybe now that they are a chain called Living Well ( corporate America destroys people once again. )they start to take advantage of people, especially senior citizens like me. I called Oticon to express my dissatisfaction and the lady at Oticon offered to give me other hearing aid places to go and will file a complaint against Audiology and Haring aids, I spoke to a Monica at Oticon customer service. I also explained my batteries used to go one at a time...I would replace one battery on Saturday, for example and then on Tuesday for example I would haven't replace the other ones . Monica said it's possible that some batteries might be older .It never fails, hearing aid stores try to cheat people and this is one example.

Dr Pollack was a real good doctor. Unfortunately he passed away in 2022. He diagnosed thyroid…read morenodules in me and got me on the right course for treatment.

I went to this office specifically to have a pair of Oticon hearing aids fitted to my needs. I was…read morepretty amazed at the level of access they had to them via the Bluetooth and how they were able to tweak the settings to accommodate my particular hearing loss. I have to say, Dr. Pollack seems to have received some negative reviews. I didn't meet him, utilize his services or even see him for that matter. My involvement with this office was with the audiologist. She knew her product, how to manipulate it and was very thorough and accommodating. I also picked up a $249 annual package deal that included the audiology assessment, ear buds, wax guards and batteries for the year. Having just come from using a pair of MDHearing hearing aids (and buying replacement parts and batteries for nearly three years) I can tell you, $249 all inclusive for a year is a good deal...