My family owns a dinosaur of a vacuum that recently needed to have the interior bag changed. The…read moreowner, Edward, was extremely helpful in finding the right replacement. He even gave me a few spare replacement pieces that went to my vacuum but had been lost over the 100 year lifespan of the Hoover. I highly, highly, highly recommend this store for repairs and vacuum purchases. Thank you, Edward! It was a pleasure meeting you.

From the owner: Specialize in vacuum sales and repair on all brands of vacuums, lamps and most small appliances…read more Sales of vacuum bags and filters, cordless phone batteries, misc. accessories for cell phones; cables and computor accessories.

I came in to print a few items. The guy who helped me really made me feel like I was bothering him,…read morehe was so rude. I was shocked to learn he is the owner.

This place is hor-ri-ble…read more Went in to buy some mailing supplies. Get in line. One person ahead of me. One cashier. They're chatting about skiing for a little while. Then the cashier answers the phone to help a customer. Gets off the phone and continues to chat about skiing with the guy in front of me. Answers another call to help a customer. Place my things down. And walk out remembering why I order supplies on Amazon and why Amazon is far superior to these little, horribly run places.

Store hours said open, so my wife and I walked over to the store. Handwritten sign said "closed…read moreuntil 12:30". Cute, small town thing we thought. Then we came back at 12:30 and sign had been changed and now read, "closed until 1:15". Hmm not as cute this time. So we came back at 2:20. Door was locked and sign on door said "closed until 3:15". A woman was inside so I knocked on the door, after 3 times knocking she came over and said we're closed can't you read the sign! Yes, I said, but we've been here 3 times today and you keep changing the sign. I was about to politely ask when she thought she might actually be open we she shrieked, "I was here at 1:15", implying I guess that it was our fault??? Horrible experience. Worst customer service experience I've had anywhere in decades. My family has been a customer of Verizon for over a decade and we've always had pretty good service. If I were Verizon, I would not allow this location, or at least the woman working there today, to represent my brand.

I stopped in for help with an phone trade. There were 2 people in the store. It was hard to tell…read morewho was working there because she did not greet me or even make eye contact. After 15 mins of me standing there, she said " whatever you need, it's going to be awhile" this guy ( she pointed to a guy sitting on a stool ) has been here working on this problem for 2 days " I said " I just need help with a trade-in" She answered " I don't do those , go to the corporate store or go online yourself" It was a thoroughly unsatisfactorily experience mostly because of the ( lack of) service. One disinterested salesperson doesn't seem adequate when you are dealing with a $1,200+ phone .

Just wanted to share what a horrible experience I had at this AT&T store. Call me a fool, I knew I…read moreshould have walked out, but the store representative completely lied about the fees and trade in on my old phone. I've wasted probably 6 hours of my time at this point trying to get fees taken off my billing that should not be charge. AT&T has given me basically the runaround on the phone now that I'm trying to correct the charges. I will NEVER use AT&T again. I can't believe a company that should be respectable, treats their customers this way. The only reason they are even getting a star is that I had to give at least one for this to post.

Literally the worst experience ever. The man was nice and tried to help set up a new account for…read moreme. But he needed a store code from the manager to work with customer service over the phone. The manager refused to give it to him, and I could hear her yelling at him in the back room over the phone. If it's not a quick easy thing they will kick you out. It took him a few tries to figure out why the system wasn't accepting a SIM card. Customer service said they could fix it, but the manager literally told me she sent willing to spend the time to call them and would not help me. She was beyond rude to me and her employee to the point I told him he should quit. Abusive manager should never be tolerated. This lady needs to be fired. The man was nice and helpful however and I felt bad for his treatment. As far as getting service, this place is useless.

3 times in the past month I have attempted to go into the store, only to find the doors locked…read moreduring the business hours posted on the door. Last Saturday I arrived at 10am & waited 45 minutes, along with 4 other customers, waiting for someone to show up, open the store & help us. I sincerely hope the employee(s) are not paid by the hour because they don't deserve anything other than straight commission. As a result of this EXTREMELY POOR SERVICE, I have to drived more than 120 miles round trip to get help with my new phone, at the Viktra store in Twin Falls. The service between these two stores is like night & day & its hard to believe they are the same company.

Stopped in this week and there were no customers in store, young man was sitting at the table with…read morehis feet up on a chair. He never moved the whole 4-5 minutes I was in the store speaking with him. As I walked away I stopped and went back to him and said kindly "I would never buy anything from him. If he couldn't find it necessary to get up I certainly wouldn't buy in that store.

I had a minor repair to fix and they knew exactly what to do, Very helpful and very polite. Would…read moredefinitely go there again if I need anything fixed. Margaret

I don't generally leave all negative reviews, I usually have something good to say about a company…read more And I will say the individual staff members themselves aren't the problem. They try. But corporate probably needs to retrain everyone from the ground up at this location. Sad but true. I broke the screen on my iPhone 8+. Never had a problem with it before, and other than the cracked glass, I didn't have a problem after the screen broke. To be quite honest, it's the best cell phone I have ever had. So I was pretty motivated to get it repaired and I thought a little over the $100 to get it fixed in a couple of hours was pretty good. Since I am pretty handy and good with delicate things, my husband wanted me to order the screen repair kit and do it myself, but I said I didn't want to run the risk of breaking anything and then having to pay for a more expensive repair. Well, it may have been worth the risk in the end. If you want to take a forced tech break, U Break I Fix Twin Falls might be the way to go. My broken screen went from a two hour repair to a three week ordeal. They broke some microsolder and had to send it out to a place with microsoldering capability. They said it would take two weeks. The only other option was to put the broken screen back on and let me find someone to fix it, which I would probably have to send it to the same place and pay for it. So I said go ahead and send it out. I explained though that I only had one phone and I live rurally and have a myriad of issues that I need to be in touch with my spouse, my kid's school and my medical care. Well, two weeks became three. And since I had no phone, I kept having to drive to Twin to see if they got it back. I finally got it returned to me and it works beautifully, but I got no compensation for my trouble other than a 15% discount that I had to beg for. It was the single worst business experience of my life. I might have been less upset except I got a lot of run around from the outset and it just continued. Also a lot of blame was thrown around and complaining that they weren't making any money off the repair. Their breaking my phone, their failure to make money, their having to eat the repair costs caused by their damage are all not my problem as the customer. Unfortunately I will NEVER go back. I'm not really satisfied with the solutions offered or the resolution. Yes, I got my phone back in working order, but it was not worth the headache. They say this only happens 1 in 1000 phones, but that was not the impression I have gotten from reviews or even the people waiting this morning. I suggest you send your devices out and maybe pay a bit more. Some things are not worth the cost.

Cox should be turned in to the BBB. Their prices, technology and service are all outdated and in…read moredecline. You also do NOT want to support the Cox family with your hard-earned money: https://www.thefp.com/p/hes-got-250-million-to-spend-on-communist

Ignore Cox's expressions of wanting to help resolve this mess of their own making! I have tried IN…read moreTHE LOCAL COX OFFICE to get them to drop the ridiculous $75 charge for 'service'. Their own posted statements detail no charges for service calls needed because of failure of their equipment or connections. Yet their visit to my home was prompted by failure of their DVR box to connect to Cox service...this AFTER giving me the WRONG COX DVR TO REPLACE IT. AND FAILURE TO TECH FIX ON LINE. THEY GAVE ME NO NEW EQUIPMENT OR PARTS, JUST A TECH MAKING A PHONE CALL TO NATIONAL TECH HQ. COX HAS Extremely horrible, Awful terrible, Completely no good service!! Cannot get anyone to answer, text, chat, return calls, etc re a total connection failure on their end. This is an uncaring and incompetent group masquerading as a cable company and getting rich in the process. THEY Don't HAVE ENOUGH COMPETITION! One last: the 'manager' at the local Cox business office is patronizing, imperious, indifferent. I am looking at all possible replacement options...you might want to do the same.