Great customer service in and out in very reasonable time one of the best systems I've purchased for actually very reasonable price. Definitely would recommend them for your next system/ install. read more

THE WORST EXPERIENCE OF MY LIFE!!! These people have not any idea about: Customer Service, Ethic, Professionalism, punctuality, Technician service, labour, etc...There is a guy called Ezequiel who is more lost than Lindbergh's son!!! I do not understand why the russian have this guy working there??? This guy literally ruins my car!!! I could make a list about all the bad things this subject made in my car, but I am afraid I would never end: He cut, broke and stained my upholstery, he installed the wrong stereo, he burned my amplifier and they got to give me another one, etc... Etc... Nooo I still have a headache after this experience!!! I asked him to install my amplifier over a lateral rack and he gave me a quotation for the that, in the middle of the installation he changed his mind and told me with his fresh face: "I going to charge more cos I never installed any amplifier like this, you got to install it under the seat like everybody" I would like to sent him to the hell... Are you kidding me!!! I arrived there at 10 am and I left that place at 20:00 hrs. When he told me it would only be 2 hours!!! At 20:00 entering the night I was super upset, tired, hungry and I really just wanted to send this guy to hell... So I asked him: Let's leave everything as it is, let's close everything and leave this here... And I grabbed my car and left, without finishing absolutely anything... Of course I had already paid: $1400 Buckets... The next day I finished my project in my house by myself!!! This took me like 2 hours but I did it myself after losing 800$ (The other part was the Pioneer stereo and a pair of coaxiales). I DO NOT RECOMMEND THIS PLACEIF YOU WANT TO LOSE YOUR MONEY... TO GET A VERY BAD EXPERIENCE AND HEADACHE JUST BRING YOUR CAR THERE AND ASK FOR EZEQUIELHE WILL SHOW YOU WHAT IS A REAL NIGHTMARE!!! Ray Weisholz read more

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They did a decent job with the installation, but the installer, after removing my cargo net, set it aside and lost it. In my conversation to report this to the "addicts," the owner even admitted that he removed it. He claimed the installer left it in the trunk, but my trunk says otherwise. No net. I told the owner it was six bucks, and he refused to pay me back for his error. read more

I had a great experience here. Brought in my sub to be replaced and they explained to me everything that was previously wrong with my set up and set me up very well within a couple of hours. Thank you for the help! read more

Audio Addiction - Machete subwoofer - Electronics Near Me - Jacksonville, Florida

Something has changed up there at Audio Addiction on beach Blvd with a new crew and it's not for the better. Every thing I liked about the place is now gone. Got a quote from audio addiction for a line output converter install. a new guy up there said $200 because he'd have to take out the dash. I got quotes from rolling sound and Hoffman car audio and they said about $60 for an hour of labor (I had the part). i should have locked in price up front but I've never had to deal with a guy like this up there. New guy at audio addiction charged me $150.00 for less than an hour of labor. Had my business...... lost my business. read more

I have taken my car up here several times to have some repairs done with no avail, Hector the chief tech is rude as hell with no customer service etiquette whatsoever. You get no warm and fuzzy feeling from the time you encounter him, always finds a reason to not work on my vehicle as George the owner is never on location, He acts as if you are a bother to him with no greeting at all. Take your business elsewhere because you're surely to be ignored here, something has drastically changed with owner not being around. read more

I highly recommend these guys. Had to get a new speaker put in. I was in and out in less then a hour.. low prices.. everyone else quoted me ridiculous amounts.. very satisfied read more

8/24/21 Bought a Boss unit and had them install it. Towards the end of the install the price went up as I needed another attaching cable. It all installed fine except that they did not connect to my amp that was already in the car. That would have been another upcharge. Things went well with the new unit until I attended a conference and had to park my convertible outside. The next morning the touch screen was covered internally in moisture. 4/6/22 George refused to warranty or consider that the seal was possibly broken during installation. He kept acting that I had left the car out in the rain with the top down. He even called the supplier but hung up when I tried to explain the situation further. Bummer! read more

Store says they open at 9. I sat in the parking lot for a whole hour and still no one showed. Finally a person shows up and just sits in his truck. Called multiple times and no answer. Won't get my business read more

Good Day....I have to say, the guys at Audio Addiction here in Jax, George, Geoff, and Hector are great guys and over the past few times I have been in to upgrade and upgrade again, they have made me feel like a special customer/client. This makes all the difference when they have had a busy day and they still take time to install more products even AFTER closing. I will definitely recommend them to ANYone looking to have stereo/electronics installed in their vehicle and I will definitely be a return client. Thanks Guys! read more

I was recommended to go here whole experience was great very helpful they had me in out with an less then hour I deathly will be back to finish what I started read more

I came here for the prices. But I've spent about $700 fixing it since then. When I went to fix it, I discovered that the wiring was spliced together pieces of junk wire- some as small as 6 inches long. Different types of wire too. They cut corners and squeezed wires into tight spots where they should've just taken the part off and put the wire through, which I was told could've eventually started a fire. They also blast the system while working on it. I had a hunch I shouldn't have left my car with them and should've followed it. It still doesn't sound a tenth of how good it should sound. Just go to Rollin' Sound or u'll regret it forever. Ur system will b rigged together and not put together properly. Trust. read more

DO NOT GO HERE!!!! It's nothing but a bunch of drunks that don't know what they're doing. I spent nearly 1000 dollars redoing the speakers in my car. brand new top of the line pioneer radio and subs, two phoenix gold amps and phoenix gold highs.I had problems within the first 2 days and had to come back turns out I didn't have enough speaker wire ran because he didn't feel like "opening a new package." I even told the guy I've never heard of anyone having this many problems and this idiot says "yeah we have customers like that sometimes" long story short 1 thing after another kept going wrong over and over again of course they kept trying to make up some excuses like it was my fault but it obviously wasn't. I'm no dummy to systems and this wasn't my first one. the service is very poor they're drunk time I've been there. definitely do not recommend read more

BEWARE! The owner is rude and poor quality of work. Horrible experience. I will let me husband write his own review explaining his interaction with the owner... My husbands car was scratched pretty bad during installation. One of the workers apologized and spoke to owner who said they would take care of it. I followed my husband to drop his car off for them to repair paint.. Long story short the owner took my husbands car from the original shop that was agreed upon to repair scratches in paint.. it was taken without notifying my husband of the change or gaining permission. My husband found out through the original shop. When my husband called the owner of Audio Addiction (George) he told my husband he should be lucky they are even fixing it because they did not do it(after they admitted to it and agreed to fix it). Once car was fixed, I took my husband to pick it up. The paint hand one bubble in it and dirt trapped in it. There was also a portion that was not completed(it appeared to have been sanded and painted but the top coat was missing). Leaving the paint rough to touch and dull. My husband and I spoke with the owner(George) who told us to just fix it ourselves "use nail polish remover and that will fix it".. he was claiming it was overspray. Which it was clearly NOT. Then proceeded to accuse us of lying stating "we didn't do the scratches so I'm doing you a favor". In regards to the audio work.. there was a lose speaker and the door panel clip was broken and not reinstalled. The owner is very rude and condescending. read more

So I bought some car audio equipment and went to audio addiction to have it installed because they had the lowest prices. Now I know why, they have no idea what they are doing and installed everything wrong. I had a blown speaker a day after it was installed because it was wired wrong, they forgot to reinstall a stock tweeter that is now missing, forgot to hook up the other tweeter after not installing my component speakers with the setup i had asked for, did not wire the head unit properly and even had the audacity to tell me they did it wrong and that for more money they would do it right, they lost the manual to my head unit, and when i showed up to pick my truck up 3 hours later than they had said it would be done the guy in charge smelled like he had been drinking for hours. After coming back the next day they told me there was nothing wrong with the work that they had done and that I am just an ignorant person who bought cheap equipment. Well I took my car to Best buy to have it done by professionals who took 7 hours because they had to redo all the improper wiring and informed me that the way it had been previously done was completely wrong and a fire hazard that had the smallest thing hit the wiring it could have started a fire. Needless to say now my sound system sounds like it should have in the first place. Avoid Audio addiction at all costs, pay the extra money to have it done the right way the first time!! read more