From the first call, my experience with Carolina Hearing was professionally conducted and…read morereassuring. Ryan took the call and in spite of having very bad hearing, I had no trouble understanding his clear diction. He has a warm manner and is patient too. No one likes to admit they need hearing aids, and I think Ryan understands this. He treated me with dignity and did not condescend, as some of the Big University doctors unfortunately have done. He asked plenty of important questions, including whether I had tinnitus. Tinnitus is a big part of my problem and even so, I nearly forgot to mention it! Thank goodness Ryan knew and asked. I was able to get an appointment at my preferred time only a week away. The waiting area is simple in the best way - no noisy screens or distractions - and the lighting makes it warm and welcoming. I was seen promptly on time and all the tests went efficiently, so I was out in good time too. Dr. Baldwin is respectful of my time as well as my needs. I got the test results before I left the office, so I can take the next steps and continue the process of getting my hearing corrected without having to call around, check portals, or otherwise fend for myself. I plan to continue seeing Dr. Baldwin for as long as I need to, and I am glad to have found his practice.

I have been taking my mother in law to Dr. Baldwin for four years now. He and his staff are very…read moreresponsive, respectful of her needs, and thorough in their evaluations, recommendations, and training. If we encounter an issue, he and his coworkers are very quick to respond. We are extremely satisfied with our choice of Carolina Hearing Group.

I'm here off of Fayetteville Road and everybody is so professional and courteous. I have thoroughly…read moreenjoyed meeting everyone. I had to see Dr. Hodges for my throat. She referred me to their speech specialist who was also awesome. Today I am seeing the eye specialist. They really took their time. Unlike others that have flip through not giving me time to say what was better or worse. I would not recommend anyone else.

My entire family sees Dr. Perry and has for many years. I have been seeing him for 10+ years. My…read morehusband, brother, sister in law and myself have all had LASIK performed by him. We are all doing fantastic and have him to thank for the incredible results. He is very professional, direct and gets the job done. He is not a chatty, make you feel good about yourself doctor. He is always friendly, but do not expect him to sit and chat about your family or you will be disappointed. He is very knowledgeable of the latest procedures and is fantastic at lasik. I would HIGHLY recommend him.

Very committed and talented SLP staff, many with much longevity at Duke. Concerned about health…read moreequity and eager to deliver services to the RTP community.

I've been here a few times in the past year, and have been impressed by the professionalism and…read moreservice here. I was nervous about having a hearing test done, but they explained the test beforehand, and the results right after. I look forward to returning as needed for follow-ups.

I visited Hearing Health Services for both a brief issue with tinnitus and unilateral hearing loss…read more Dr. Wellons was thorough, efficient, and explained my test results in a way that was easy to understand. I never felt rushed -- every question was answered with patience and clarity. The clinic was clean and the reception staff were helpful and friendly. Definitely recommend!

Outstanding care and service. Very impressive. Dr. Ashley Wellons was attentive and helpful in…read moreattending to my hearing needs. Explained everything and made me feel comfortable. So appreciate the whole experience in working with her. Thanks to Rachel at the front desk also. M. Y.

very rude front lady (the Africa-America lady) over the area of optical center, definitely a zero…read morestar rating, but the optical technicians appeared nice though

Very rude staff and an extremely frustrating experience trying to schedule an appointment, even…read morewith a referral. Communication was poor, and the process felt unnecessarily difficult from start to finish. I would not recommend this location.

People are great but Zero stars only against DUKE MEDICAL!! Extremely overbooked with nowhere to…read moreput me that had the microscope. Duke is money hungry!! Very nice check in staff. Hardly any wait time. Rebecca Kane, AuD, CCC-A Audiologist took me in first to check my hearing. She is definitely a professional caring nice young lady. She was very patient with me when I could not get the headset to stay on. She realized I was very nervous and could not been more calming. Dane M. Barrett, MD is a very nice young man. Extremely overbooked with nowhere to put me that had the microscope he needed which was not his fault. He had to sneak me into somebody else's room long enough to use the equipment. That's just piss poor on DUKE, Not him. He did not let that stand in his way, nor would he let me leave before checking both ears Thoroughly. I will not go anywhere else because of the staff and doctors. Dr. Barrett is still following up on my ear problems until he fixes the issue. I like a doctor that will not give up or make me feel like residual income for Duke

If this had 0 stars I would have chosen that. I recently went to see a specialist and ended up with…read morean appointment with PA Jenalyn Kay Logan. My health problems were diminished and she was not respectful whatsoever. At one point during the visit I had a question and started to speak when she held up her pointer finger and said "I'll give you your attention in a minute". She had poor communication and undermined my concerns. She was condescending and made me feel so uncomfortable that I had to seek elsewhere for care. My primary care doctor disagreed with the consult and recommended a second opinion. You would think a specialist would be able to help. I could go into more detail about the actual medical treatment I got that was unnecessary and repetitive making my pharmacist even second guess giving me medication but I'll leave it at this. On top of this, the Duke Risk Management department is so degrading and does not care about their patients and how they are treated. They disregarded the entire situation not willing to do anything about it. The only thing they could say to me was "I'm sorry but it stands as is" I love my DUKE Primary Care Doctor however after experiencing this awful encounter with the DUKE ENT as well as their Risk Management Department...specifically David, I will never be going there again. I will also be telling my family and friends not to waste their time and money.

They are an absolute joke…read more Jennifer Clarke, the audiologist who saw my ten year old daughter, said she was pretending she has an auditory issue? What is wrong with you? And when I complained and Duke did an "investigation" all they replied with was we will speak with Dr. Clarke. However, yet I have to pay a $500 bill after insurance. Duke is running a scam. I will never go to Duke for anything again. Millions of dollars this hospital makes and out of patients pockets. You all are thieves.