1. Audi Lehi

    0

    Lehi, UT

    Audi Lehi

    2.9 (77 reviews)
    Closed • 9:00 am - 7:00 pm

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    Services - Audi Lehi

    Auto loan

    Routine automotive maintenance

    Audi Lehi Photos

    Recommended Reviews - Audi Lehi

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    Reviews With Photos

    G63 AMG
    Mishkad C.

    My sales rep Cam made getting a 2019 Mercedes G63 AMG Gwagon a seamless process. I'm from from CO so it is little trickier but he walked me through the entire process start to finish. We started with an approval, signed the required paper work, shipped my C8 from Denver as a trade in and got the Mercedes shipped shortly after. Everyone at the dealership was very friendly, had clear communication, was efficient at their career, and helped me acquire my dream gwagon. Thank you to everyone at Audi Lehi for the assistance and helping me achieve such a huge milestone!

    Shauna S.

    I wanted to get a new Audi since my 14 year-old A4 was falling apart. My husband wanted to get a bigger car so we looked at their Q5 models. Dave Johansen was our salesman. He did a good job. We went for a long test drive. After talking awhile, we realized we went to the same high school in Salt Lake where we both still live. So he gave me a ride to Lehi to pick up my car when it arrived a few weeks later. They had several beautiful colors, but I fell in love with the Azores green! Since they didn't have any in stock, they ordered it for me. Greg was the manager; he was great at giving us a fair price and finding the exact car I wanted. The purchase process was actually okay. Simon from service sat in the car with me for awhile and showed me most of the main features. He told me to write down any questions to ask him later.

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    2 months ago

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    5 months ago

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    1 year ago

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    10 months ago

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    3 months ago

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    2 years ago

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    1 year ago

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    1 year ago

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    1 year ago

    Rich did a great job. I am always pleased with his work! would recommend him to anyone.

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    3 years ago

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    7 years ago

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    2 years ago

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    7 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    9 years ago

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    4 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    6 years ago

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    9 years ago

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    8 years ago

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    Page 1 of 2

    Ask the Community - Audi Lehi

    Review Highlights - Audi Lehi

    “In pursuit of test driving all sorts of cars: Honda, Ford, Lexus, Audi, and BMW, one thing stayed true throughout the process: Ken Garff is the best.”

    Mentioned in 5 reviews

    Read more highlights

    Immaculate Auto Repair & Service

    Immaculate Auto Repair & Service

    (16 reviews)

    Immaculate Auto Repair & Service is the absolute best place to have your vehicle repaired or…read moreserviced in the Greater Salt Lake City region! They are extremely communicative, timely, honest, and their prices cannot be beaten. After getting my oil changed and alignment at another competing shop, I was told my cabin air filter, right CV axle, and battery, with 76% CCA remaining, needed to be replaced. I called four shops to get quotes for replacing the right CV axle. All of them came in within about 10-20% of each other, except Immaculate. I spoke with Bill at Immaculate, and he quickly provided an exact quote for the right CV axle, which came in at 60% lower than the quoted price from the other shops. He also advised me not to replace the battery, but to get it checked closer to winter. After shopping around, I called Bill back to get a quote using OEM parts, and he happily provided it. This all occurred on Friday, July 3rd, between 2:30 and 4:00 p.m. He also told me he could get my car scheduled for Tuesday. I thought it over the weekend and called Bill on Monday to schedule it for Wednesday. When I brought the car in, I asked them to check and quote several other items in addition to replacing the right CV axle, including two windshield wipers, two tires with mounting, balancing, and rotation, the engine air filter, cabin air filter, and a transmission drain and fill. I made several calls to Bill regarding different tire brands, tire warranties, and other options, and he happily helped every time. He always provided accurate quotes, and if he didn't have an answer, he would find out and call me back. Everything was completed the same day, and Bill brought the total price down to less than the cost of just replacing the CV axle at three other shops. I also had the chance to interact with KC, who happily answered my calls and questions when Bill wasn't available and even performed the tire rotation himself. As someone who grew up in the car business, I've never had a better experience with a service center than this. The combination of honesty, communication, service, pricing, and workmanship is outstanding. I would recommend Immaculate to anybody, including friends and family, without hesitation. I'm also posting this review six weeks later to say that not a single thing has been wrong with my vehicle. It drives like a dream. Thank you to Bill, KC, and the entire Immaculate team for such an exceptional experience. You've earned my business for years to come!

    Excellent communication!I Of course I appreciate quality work, but number one for me is…read morecommunication on course of action and estimated duration.

    Ken Garff Volkswagen Southtowne

    Ken Garff Volkswagen Southtowne

    (6 reviews)

    AVOID AT AL COSTS:…read more Yeah. Don't do business here. I bought a 2021 VW Tiguan new. Here we are, and its breaking down. I bought and paid for an all moving parts service contract, some how their system says it doesn't exist. WILD. So I take it in for an OIL LEAK. Days later, I am hearing back. The service writer took a day off, didn't transfer his work load to a coworker to check in on the car, left the customer waiting in limbo. Half of their digital estimate and repair system is confusing and junk. Two different things are causing leaks. One is fixed, the other needs approval, bringing the total to $1826. Taylor Dodson, the service writer, tells me that the total due is $1826 - for an oil leak. I find out afterwards that the bill is now $2820.26 because that $920 is AFTER the $1826. I have the message right here where he says the total cost is $1826. They nickle and dime you. I got 2x $195 inspection charges, for the same oil leak issue, that they claim is "separate". Charges for every little thing. Now I get to come up with an extra $1000. I wouldn't ever come back here, I don't trust them or their people. Shady business going on. Avoid if you are not filthy rich with money to just throw away.

    I have purchased three vehicles from Volkswagen SouthTowne, and unfortunately, each experience has…read morebeen worse than the last. As a repeat customer, I expected that loyalty and history would mean something, but my most recent experience has been extremely disappointing. I purchased a 2024 Volkswagen Atlas Cross Sport SE with Technology, and with only approximately 2,200 miles, the leather seats are already showing cracking and deterioration. I understand that issues can happen with any vehicle, but what has been most frustrating is how the situation has been handled. I contacted the dealership expecting assistance with what should clearly be a warranty concern. I was told that information would be submitted to Volkswagen for review. After waiting and following up, I contacted Volkswagen Customer Care directly and was informed that nothing had been submitted on their end. That leaves me with a very frustrating question: was the claim never submitted, or was I given incorrect information? Either way, the communication and follow-through have been unacceptable. This dealership has recently transitioned ownership to Ken Garff, and I sincerely hope this is an opportunity to improve the customer experience. A new owner should mean a renewed commitment to service--not customers having to chase down answers themselves after spending significant money on a new vehicle. I have been a loyal Volkswagen SouthTowne customer, but loyalty works both ways. Customers should feel appreciated and supported after the purchase, not forgotten once the paperwork is signed. I have photos documenting the condition of the seats, and I hope management takes this opportunity to address the issue and improve the experience for future customers.

    Millenium Auto Network - Driver side arm rest

    Millenium Auto Network

    (50 reviews)

    Let me tell you a story about a young woman who went to buy a vehicle from this dealership. She…read morefound a Tacoma she loved after test driving several ones. So, she bought the one from. After a couple of months, she went to get an oil change. Her honest mechanic (yeah, there are still some out there) surprised her with some disturbing news. He told her her car appears to be totaled. At least given the condition it should be, he said. The under carriage was completely rusted out and the gasoline tank was hanging by a thread. He said it could fall off anytime and cause a potential disaster. So, she called the dealer (since she hadn't even received a title or plates yet) and at first he didn't want to mess with it. After threatening to get a lawyer involved, he said she could come back and trade it back in for a car on his lot and use the value she paid toward the purchase. She found another Tacoma. This time she drove it to her faithful mechanic. Again -- completely rusted. He told her he suspected this dealer gets his cars from states that experienced hurricanes. So, she then brought over her RAV4 and he gave it a thumbs up. After three tries she found a vehicle -- more expensive than she expected and not the vehicle of her choice, but she was offered limited options. Let me add her license plates came four. months later and the title came nearly six months later. The business practices at this dealership seem to me to be a little suspect. We are grateful the dealer did let her come and find one of the few vehicles worth to buy on his lot. However, my word of advice is to get any vehicle you intend to buy from this dealer inspected by a mechanic. And if you need an honest mechanic, I suggest Carter's in Pleasant Grove.

    LEMONS! I would argue that 90% of the vehicles on this lot are rotted and rusted. They buy all of…read moretheir cars from the east coast where they have been in floods and have rusted. I walked around the whole lot and only found a handful of cars that their wheels weren't rotted and their engines didn't have salt water remains all over. The wheels are covered up by cheap spray paint to try to hide the rust. Do your research and hopefully I can help anyone else from being scammed from this dealership. Run far away!

    Audi Lehi - car_dealers - Updated October 2026

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