Not a good customer service experience. Would not recommend…read more Yelp tells me I need to write more... I don't have much else to say about it. Everything that's sketchy about buying a car, this place has got.

Absolutely the BEST car-buying experience! Dan and Rick were amazing--fair pricing, a great…read moreinterest rate, and an awesome warranty that gives me total peace of mind. I couldn't be happier. Thanks again, guys! I'll be sending all my family and friends your way. 5-star experience all the way!

We wanted to arrange for a test drive for a vehicle that was out of stock at the Battle Creek…read moredealership. We reached out to Metro Toyota and Connor Moss was able to make sure our test drive vehicle was ready to go. He met with us afterward and was very knowledgable in answering all of our questions. Overall a very positive experience, both with Connor Moss and Metro Toyota. We will be back.

Several months ago I bought a brand new 2025 Toyota Rav 4 from this dealership. I sought this…read moredealership out because I am a Costco member and there are additional discounts for buying at a preferred dealership. I started out with emails and phone calls and was put in touch with a sales person that would be the best fit. It seemed fine at first but then my questions and calls started to seem like I was irritating the sales person. She seemed bored and just wanted to sell the car not do any work for me the customer. The car finally arrived and I went to pick it up. Granted this dealership was over a hour and a half away from my home. I was super excited to be buying a brand new car. When I arrived at the dealership. I had to go seek out the sales person. She seemed less than excited. The car was not detailed very well. There were scratches and dirty marks on the inside and out. The interior color was not what I chose. The sales person seemed like I should just accept everything without being upset. It was a very bland transaction. It took a lot of doing but we ended up figuring things out and I took the car. I love the car but would NOT go back to this dealership for anything. They need to work on customer service and care. After I drove it off the lot it was crickets from the sales person! You're welcome for the commission! Think twice before doing business at Metro Toyota!

If you have to get a car in the Kalamazoo area this is where you need to be! Great people that go…read moreabove and beyond!

My family and I have purchased many cars from this dealer over the last 20 years. When something…read moreas good as this exists there is no reason to change. Not your stereotype car sales scenario. Family owned and operated. I have always been treated like I am the only customer Doug has. No other options for doing car business for us. The best of the best, believe me.

This was an oil change / tire rotation as part of my service contract…read more Everything went smoothly from drop off to pick up, everyone was friendly and helpful. They clearly explained about suggested services coming up & why they were important. Thank you so much!

I cannot speak for others, but personally I had a very poor experience at Cole Nissan. Not only did…read morethey offer me a ridiculous and unreasonable lease offer on a new Frontier (I was born at night, but not last night) they would not move off the purchase price one cent. I did counter their lease offer and their purchase price offer. Perhaps they viewed my counter offers as unreasonable as their original offers, but I was at least expecting a counter offer maybe somewhere in the middle. I never heard from them again. If you want to negotiate a fair deal on a vehicle this ain't the place to do it. I ended up buying from Fox Nissan in Kentwood, MI who were great to deal with.

Extremely disappointed! horrible customer service. Do not recommend. Contacted them regarding a…read more2016 Promaster Cargo Van, they told me Friday it was still available. Told "Mike" we would be making the 2hour drive to come look at it. Explained this is the vehicle we want and we will be bringing our cashiers check. If it runs great and no issues we would be there the next day. Saturday to purchase. Saturday morning we make the 2 hour drive to Stadium Motors to purchase and guess what. He is in the process of selling the vehicle. I walk in and see him talking to a couple with the van out front. it has a dealer plate on it and I assumed he pulled it up for us to test drive. The woman he's with says that's our van we are buying it. I ask him is that the van you were saving for us he asked me if my name is Tina and I said yes and he said he's sorry they just purchased it. now he knew my name and he knew that I was making the two-hour drive to come by the van. he did not call me and let me know that somebody else was buying it or even confirm if I was coming for sure. he then proceeded to tell me that I should have put money down on it over the phone. however never once did he offer that to me when I talk to him the day before. the old man that was there was extremely condescending and made it like it was my fault the van was gone. never do business with these type of sharks. they do not care about customers only the dollar signs.

I call them on a vehicle guy sounds real nice says vehicle is still for sale but getting fixed at…read morethe dealership but just wait don't come down I'll let u know when it's available for u to buy it A week goes by without hearing from them so I call same story it's still getting fixed. The second week comes around I get a call it's available now but he says to call before I drive down just Incase it sells I'm thinking why would he sell it he's been stringing me along for two weeks now so I call before I drive down there and sure enough the guy can't keep his word and sells it to the first person that walks in after I wait for two weeks. Stadium motors is just another shady used car dealership with no pride and will do anything to make a buck

FUCK THIS DEALER. I took my in my Hyundai as a last resort. I knew it was the head gasket but I…read morestill have to pay the EXORBITANT diagnosis fee? Ok. So I wait a couple days to hear. They wanted $4K. The mechanic called saying he had trouble dropping that kind of money into a car not worth that. I agreed. That week my son passed away. I had my hands full. I told them of my son's passing and they said they would roll it in back. I know it was a bit more than a week, but NO COMMUNICATION. I received a letter from the Sheriff about an abandoned vehicle. I took care of that but my Hyundai was no longer mine. Is a phone call unreasonable? I'll NEVER EVEN CONSIDER BUYING CAR BRAND THAT THIS DEALERSHIP SELLS JUST SO I N ER HAVE TO GO BACK. FUCK THEM!!!

Have been doing business with Maple hill for almost 10 years. Outstanding people and service. I…read morewould recommend to anyone for their auto needs. Service is the foundation of maple hills success!

the only guys who were able to remove my drain plug and find the right one for the unique diesel…read moreplug. did fast and quick and didnt even charge me for the part. I saved 40% off this specific oil type than big popular oil change garages. thanks

First & only time we've used this car wash - smoked the wheel and asked for quotes within 7 days of…read morethe complaint. Denied responsibility stating that their equipment was functioning properly based on their "cameras" (wouldn't share supposed video). Then proceeded to tell me the factory Honda wheel had aftermarket alterations.

My 3 month old car was damaged by their shitty equipment when I used touchless and they are…read moreclaiming it was damaged prior. They are complete liars. I WOULD RECOMMEND YOU NEVER USE THIS BUSINESS. $3100 worth of damage to a brand new car with less Than 2000 miles on it.