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    Audi Gwinnett

    2.9 (189 reviews)
    Closed 9:00 am - 8:00 pm

    Services - Audi Gwinnett

    Vehicle battery testing

    Check engine light

    Engine oil light diagnosis

    20 More Services

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Tire balancing

    Tire installation

    Wheel alignment

    Audi Gwinnett Photos

    Recommended Reviews - Audi Gwinnett

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    Kyendal E.

    Great service and staff! I have been a customer of Audi Gwinnett for over 4 years now. They are helpful and patient in the car buying process.

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    Drew F.

    I had to take the girlfriends car to the dealer due to a flat tire. Let me tell you... this place is awesome. When I checked in the representative told me I could either sit and wait or he could get me a lyft back to my home becuase it would be a long wait. When I tell you I was totally blown away by the HUGE gesture of gesture of customer service. Not only did they drop me off, they also picked me up when my car was ready. CUSTOMER SERICE at its BEST. If I owned an Audi, this place would always have my business. I am huge fan of customer service and treating people right. If you have an Audi... I suggest you drive out of your way to patronize this place. They are awesome!

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    6 months ago

    The tall Jamaican Sheryl and the short Jamaican Shushana are amazing! Very helpful and resourceful.

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    24 days ago

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    8 years ago

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    2 years ago

    The worst service dept ever. Terribly slow, unorganized and apathetic towards good customer service.

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    2 years ago

    Maybe the best car buying experience I've ever had... and I've bought a lot of cars over the years!

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    Page 1 of 5

    Ask the Community - Audi Gwinnett

    Review Highlights - Audi Gwinnett

    Had the best experience today with Tony Muirhead and the team at Rick Case Audi in Gwinnett!

    Mentioned in 18 reviews

    Read more highlights

    Atlanta Best Autos

    Atlanta Best Autos

    (5 reviews)

    My process was quick and easy. Mateo sold me my car and Jesus helped with the financing. I had been…read moreto other places before, and I did not enjoy the experience. I called Mateo before arriving and he was not pushy, which I appreciated. He was very easy to work with and so was Jesus. If I need to, will purchase from again. Thank you

    I was going to buy an Accord from them online. Everything was approved, they had sent me a video…read moreand photos of the car and it was exactly what I wanted! I asked KEVIN one very important question: has the car ever been SMOKED IN? He says "oh, noooo!" Was his response and I trusted him, BIG MISTAKE! So I had my brother who had just had knee surgery to go check out the car before I drive from Memphis to get it. My brother gets there and immediately knows it reeked of smoke even though they had tried to get it cleaned up and get the smell out. Then when I told them how disappointed I was with their lack of business ethics, that they would lie for the sake of one car sale, he tries to tell me my brother was wrong. That they had been burning incense in the car to get it ready for me! Ha! That was the most ridiculous lie I'd ever heard! At that point, he should have just been honest but nope. Sticking to his story. If he was lying about that, what else would he lie about?? (and the rest of the staff bc I talked to several people there, not just him)! LET THE BUYER BEWARE!! THESE ARE NOT HONEST PEOPLE TO BUY FROM!! RUN AWAY!!

    Atlanta Direct Auto - Congratulations! On behalf of everyone at Atlanta Direct Auto.

    Atlanta Direct Auto

    (45 reviews)

    I had a great experience. The staff were friendly and professional.they didn't waste my time and…read moremoney.

    I attempted to purchase a 2018 Audi S5 from them in February 2026. I was buying from out of state…read more The vehicle was advertised for $19,780 across multiple online automotive platforms. Prior to authorizing a down payment, I confirmed with dealership staff that the total purchase price would equal the advertised price. After I provided written authorization for a refundable deposit contingent upon an independent inspection, the dealership introduced additional mandatory dealer-imposed fees totaling $1,245, including documentation, administrative, and reconditioning charges. These fees were not disclosed in the advertised price and were required in order to complete the transaction. Imagine, the dealership was trying to add on charges after the fact from them cleaning the car to sell! When I objected and requested that the dealership honor the advertised price inclusive of mandatory dealer fees, communication ceased on their end, not returning my messages. The vehicle was temporarily listed as pending and later relisted at a higher price on their site. Although no funds were processed, this conduct raises concerns regarding advertised price transparency and disclosure of mandatory dealer charges in direct violation of Georgia anti bait-and-switch laws. *UPDATE AFTER COMPANY RESPONSE*: As clearly admitted by the company, they completely agree with my entire review. Their made up bait-and-switch fees (such as attempting to add on a charge for cleaning the car) were told to me AFTER I had asked them for the total and provided written authorization (per their instructions) for a charge to my credit card based on that total, out-the-door price. Attempting to keep this original review brief, I left off many details. But here is another point which others should know: since I was buying from out of state, I wanted a dealer pre-inspection (of which I was going to pay from out of my own pocket). The salesman kept trying to get me to not send it to the local Audi dealer, but a CarX down the street. That raised more red flags.

    Rick Case Hyundai Duluth

    Rick Case Hyundai Duluth

    (257 reviews)

    I highly recommend Rick Case Duluth. As a first-time buyer, I was so nervous, but the team made the…read moreexperience smooth and comfortable from start to finish. Dimitri was the first person I spoke to over the phone. He patiently answered all my questions, helped schedule my test drive, and welcomed us warmly when we arrived. He set the tone for a very positive experience. Henry took us out on the test drive and was incredibly kind, calm, and reassuring. He explained everything clearly, made sure I felt comfortable, and never made me feel pressured. Both Dimitri and Henry were genuinely helpful and professional, and I'm really grateful for how they supported me through the process.

    I normally don't leave negative reviews, but my experience at Rick Case Hyundai in Duluth was…read morefrustrating enough that I feel obligated to warn other customers. From start to finish, the service here has been consistently disappointing. Communication is almost nonexistent -- you're left waiting for updates, calling repeatedly, and getting different answers every time you speak to someone. Simple issues turn into long, drawn‑out problems, and there's very little sense of urgency or accountability from the staff. What bothered me most was the lack of transparency. Instead of clear explanations, I kept getting vague responses, upsell attempts, and excuses that didn't make sense. It felt like they were more focused on charging for additional services than actually fixing the issue. The customer service attitude didn't help either -- dismissive, unhelpful, and at times downright rude. Based on my experience, I would not recommend this dealership for service or repairs. There are plenty of other Hyundai locations in the area that treat customers with more honesty, respect, and professionalism. I won't be returning.

    Audi Gwinnett - car_dealers - Updated May 2026

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